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Returning unopened alcohol, lost receipt!
Without going into detail bought some Whiskey as a gift and it now transpires alcohol is no longer a suitable present. I'm getting something else. I don't drink Whiskey and none of my other friends or family are fans, do tesco accept returns of unopened, sealed alcohol? Even worse I lost the receipt and paid cash... I'd be…
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Fridge freezer after a kitchen flood
Advice needed please, a few weeks ago I had a flood in my kitchen water can through ceiling and all down the back of my fridge freezer. Ever since it hasn't worked properly and fast freeze is constantly on yet freezer isnt cold enough. Insurance company sent out engineer to assess fridge freezer and two other items he was…
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Overcharged at Boots
Hello! This is my first thread so I hope I've got it in the right place. I normally check my receipts as I leave the shop but for some reason I didn't do that this time. I was charged at Boots for the same magazine three times. This means I was overcharged £4. I know this isn't a lot of money but it still isn't right. Is…
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Mamas and Papas order - what should I do?
We purchased an entire travel system for our baby due in August from M&P and have now fully paid for the items. Delivery was due on 22nd July but we were told some time ago when we phoned to confirm this that the items in our chosen colour were out of stock but this delivery date "should be" ok and we would hear if not. My…
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Used Xbox 360 fault
Hope you informed people can just help clarify my position for me. In November 2012 i bought a used Xbox 360 from Gamestation through their online website as a present for my 9 year old son. In about March it started developing an E74 fault that got progressively worse, i tried in vain to find the receipt but could not…
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Samsung LED TV which has been repaired 2 times in one year
Hi Forum. I am new to this forum so do forgive me if I have done or said anything wrong. The reason I am contacting you all is to seek help in an issue I have with my TV. I purchased it last year in June from a High Street store. After 5 months on debating with my wife that the screen has colour problems around the edges,…
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Second Hand Cars
Hi I wonder if someone could guide me please. Does this "Sale of Good" act also apply to 2nd hand cars? Basically I bought a used car and there is a defect with the car which I have requested to the dealer to repair and it's looking as if I will have to pay for it. This defect is apparently not covered under the warranty…
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Purchased a Braun epilator fom Argos-no uk plug!
Just bought an epilator from Argos-not mentioned anywhere in description it has a two pin plug. I got it home to find that out. It didn't come with an adaptor either! Is this allowed? I m a bit miffed as it was £40, least I coud expect was to use it!
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Expensive wine not right what should I do
I bought a bottle of wine today for my husbands 40th it was £30 and when I got it home the bag was slightly wet and it seems to be dripping from the foil and smells a bit like vinegar. I don't think this is right do you think I should take this back to Waitrose tomorrow and ask them for an exchange also do you think they…
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faulty microwave - what are my rights
Hi I purchased an expensive AEG integral combi microwave/oven as part of a kitchen refit in Feb 2010. It has now given up the ghost - totally failed. I paid to get someone to take a look at it and he said the PCB had failed - which is the best part of £200 to replace. My microwave has had light use and I haven't ever used…
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Swapping of goods
Looking for a little bit of advice, can't seem to find anything in relation to this. A week ago 2 parties mutually agreed to swap cars, travelling down from Fife (Scotland) to Murton (Newcastle?), both parties test drove each others cars, agreed to the swap, signed over V5C's and also signed receipts. All good. One party…
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Misrepresented 36 month gym contract
I thought I had signed on a great 12 month deal at my local Gym. This week after 14 months on the contract I decided to cancel and then found out I was tied in for 36 months. I have a copy of the contract, with hind sight its pretty clear that I am tied into the agreement for 36 months but at the time of the sale the sales…
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Having so much trouble with a website. Urgent help needed please
I brought something from a company online about a year ago and everything went smoothly so I brought from them again last month, not realising when the trouble started, there were very bad reviews online of this company in recent weeks. But I hadn't needed to look for reviews when I brought this 2nd time from them due to…
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IKEA Customer Services...Please Help!
2 months ago I purchased a component sofa from Ikea Wembley. · After a frustrating wait of 45 minutes for our goods to be brought the delivery area, we loaded the 5 boxes and were on our way · We are in the process of moving, so did not get a chance to open the sofa until 2/3 weeks. It was at this time that we noticed that…
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Blackberry Playbook
The Playbook was put on sale in 2012 at a greatly discounted price with the promise of BB10 upgrade when it was released. Blackberry have now confirmed no upgrades will be done for the device. No fixes have been done to it, or will be done to it as confirmed by Blackberry VP Technical Relations Alec Saunders…
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Gardeners-world.net not refunding my money. Should have known better.
All, I went to purchase the Pyramid Steel Garden Chiminea from gardeners-world.net. At the time their was no note to say the item was out of stock. A day after, had an email to choose an alternative as the above item would not be in stock until September. Therefore, we requested a refund. They came back and said it would…
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Tenancy Deposit Scheme
Hi, I have recently taken up a tenancy with a lettings agent, who charge unbelievably high fees for everything, much to my annoyance! Anyway, they've put my deposit in the protection scheme, allegedly, and have now told me that when it comes to the end of the tenancy we will be charged an admin fee to recover the Deposit!!…
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QVC delivery problem
Hi, last week I bought a xbox from QVC. I kept a eye on the delivery tracking as I work nights so am not always up to answer the door in the day. On the day it was due to arrive I left a note on the door asking the driver to take it a few doors up to a family members, unfortunately they also had to nip out so missed it.…
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Fake Bugaboo Pram
Hi All, I was looking for some help! I bought a Bugaboo pram on Ebay almost 2years ago, I wanted a black limited edition one and couldn't get it in the shops. I thought this pram was great and exactly what I wanted until I watched an episode of Fake Britain and now I am sure my pram is a fake! I am disgusted that someone…
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Issue with Royal Mail
Hi Not sure which board to post on so pls bear with me. Bullet points. Got an Out Card Left from Royal Mail on 26/06. Called at depot on 27/06 both morning and afternoon - item hadn't been returned yet. Told them I was going on holiday on 27/06 for 2 weeks. No problem the chap says we keep items for 3 weeks. Called back on…
