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Gym closing but paid 1 year in advance
Advice for a friend- Their gym will be closing in 2 months (the land has been bought by a developer), however they have paid for 1 years membership in advance. They are currently in month 2 of their membership and paid with a Visa debit card. Do they have any rights as to reclaiming any of the money back for the remaining…
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next day delivery turned into a month!!
i ordered a double pram with preciouslittleones.com on the 11.07 for delivery the next day, delivery turned up as expected but was the wrong pram i started to unpack anyway (says on the website sonetime packaging is recycled if boxes get damaged) but sure enough iy was the wrong pram ( not even a double) so rang the…
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B&Q Help
Hi, hope someone can give me some advice. I'm in the process of re-doing my garden, and decided on what I wanted from B&Q. I bought 10 bags of black polished pebbles, 2 planters & 2 artificial plants for the planters. I knew 10 bags of pebbles wasn't enough, but it was all the local store had, but I did ask if they would…
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Faulty Diamond Ring - 11 weeks old
I bought a diamond eternity ring 11 weeks ago from a reputable jewellers. I only wear it at weekends really and put it on at the weekend and noticed a black hole where a diamond once was! I bought the ring on sale at £500 and was given an insurance certificate valuing it at £1k. Will they fix this free of charge? or will…
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Legal requirement to issue a receipt?
I bought a 3 month subscription to an online babysitter finder agency. I didn't read the small print in full, and they have since charged me each 3 months (twice), without me realising. Neither time have they issued receipts. I don't recall if they issued a receipt the first time. If I had have received notice of the…
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Holiday misrepresentation?
any thoughts advice please. Booked a family holiday through Thomson paid an additional £168 for room upgrade to kids theme apartment. (Bunk beds, bean bags, PS2 and tv in the room) or so we thought. please see pictures in link…
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Repair or replacement imac ?
Hi I am posting this for my brother as his imac is broken, he bought a imac from currys for £1000 2 months ago and last week it started turning its self off, and to day it will not power up at all. his wife contacted currys and she was told it would have to be sent off for repair, that's what they do he told her. but the…
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Ratailer won't accept faulty monitor
Hey everyone! I purchased a monitor from a well respected online computer retailer on the 9th of April and over the past few weeks it has started blanking out for a few seconds before turning back on again. I've used another PC and another cable and it still does it, I've also tested another monitor on my PC for a few days…
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Currys faulty washer - Any advise?
Hi everyone! Im just wondering what your thoughts about this were? I bought a new washer from currys on 2/5/13 and paid for their installation package. I use it about once a week but noticed it started to make a banging noise so I rang them and a chap from Indesit came to look. Essentially it needs major surgery to be…
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cheapsmells fake perfume
Hi i was just wondering if anyone else has bought fake perfume from this site. i have used it for many yearz with no problem until last year i bought a couple of bottles that didnt smell quite right they looked real but something told me something was wrong the smell didnt last either. since ghen my friend just bought me…
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Stolen Package
I bought an item off ebay last thursday and it was sent the same day. It was delivered on the friday morning by a courier (APC) and they left it with a neighbour. I was not at home as was working away so did not get back till saturday. I saw the card and asked the neighbour and they deny having received anything. I…
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Tree not growing
Hi everyone, grateful for any advice you can offer. 3 years ago we purchased a magnolia grandiflora from a local tree care company. Unfortunately all it has ever done is to grow upwards and has never filled out, we have a few twigs on a long trunk with a spattering of leaves. The tree has established but not grown in a…
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Where do I stand? Lost fabric.
Bought some fabric from a retailer I've used before via Internet. They were doing a 15% discount deal that day 7th July. Material has not turned up and they use Royal Mail 1st class post. Have spoken to retailer and the response is a bit weak. They just want to refund me not re send order. I just want the fabric but feel…
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Is a shop responsible for a tradesman they recommend?
My parents spent a fair amount in a bathroom shop and hired the bathroom fitter they recommend who worked for many of their customers. He finished the majority but there were a few things he. Was coming back to do. The outside tap that he moved but now leaks. He refuses to answer emails & phone messages. Where does my…
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Returning an opened product?
Hi, just wanted some advice really. I bought a Clarisonic (impulse purchase!) from feelunique. I charged it up and used it once and felt that the performance of the product wasn't adequate. Anyway, I've just read the feelunique return policy and it states: "Items can only be returned if they are unopened, unused and in a…
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eBuyer.com Return - SOGA
On March 29th 2012 I ordered a brand new notebook from eBuyer.com, which came the day after on March 30th 2012. I was extremely pleased with it as I'd gotten it on sale and for the spec I got I couldn't have got a better deal. So, fast forward to this month and I've noticed the following issues have occurred: * Cracking on…
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Supplier keeping my debit card details
Hi, I'm a self employed photographer and use a particular supplier for the odd occasion when I'm providing an album for my clients. In the past I've paid for albums with the VISA debit card on my business bank account. They are currently holding an album for me that as yet I haven't had the money to pay for, but I got a…
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Warranty period in different countries
Just purchased a new LG monitor, it comes with a warranty card that states LED / LCD monitor product warranty period 3 years and if you register within one month of purchase you get an additional three months warranty Web address to register is in Hong Kong, you cannot register there as only option for country is Hong Kong…
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Should I pay to return a cancelled order?
Hi all, I made a purchase from Zoom4u exactly a month ago. After their initial acknowledgement of the order, I didn't hear from them. I chased it a couple of weeks later and they said they'd look into why it wasn't yet dispatched. Again I didn't have any further emails so requested a full refund, which you can guess didn't…
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Homebase
I ordered some tiles for home delivery from Homebase at a cost of £360. They were supposed to arrived this morning and I was given a delivery slot of 730am to 830am. When they hadn't arrived by 10am I decided to call the courier back on his mobile to see where he was. He claimed to have already delivered the tiles! When I…
