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Praise, Vent & Warnings sticky
Please keep in mind the MSE Forum rules, notably that: * We cannot accept active calls to boycott organisations. * If a post is reported to the Forum Team as being defamatory, we’ll follow a legal process set out in Section 5 of the Defamation Act 2013. 📢 Here are some threads from this board which you might useful: *…
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Should larger businesses pay for your personal time lost using help facilities?
I have found myself losing an increasing amount of my personal time dealing with poor administration, product quality/description/instructions/etc. when contacting large organisations. This is especially the case when using bots ( capable of solving problems of 7 year olds and below), or the good old “ We’re sorry, but all…
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Rancom Security Ltd - Successors to SAS FIRE & SECURITY SYSTEMS LTD?
Started to get calls from these people, usual disdain about the Telephone preference scheme and a surprisingly similar script to that as used by the now defunct SAS FIRE & SECURITY SYSTEMS LTD. This is their address:- Rancom Security Ltd Rancom House 4 Emmanuel Court, Reddicroft, Sutton Coldfield West Midlands B73 6AZ…
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I am not a person
I tried to renew my passport online. I don’t actually want to go anywhere, but nowadays you need a passport, or a photo driving licence, to perform high risk tasks such as spending over five figures of your own money. I have an undamaged passport that was issued 28 years ago, and reading the official HM Passport Office…
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MSE News: 'I got a £2,000 refund from click-to-claim cashback site Complete Savings
MoneySaver Richard secured a £2,055 refund from cashback site Complete Savings after reading our warning about its misleading 'click to claim' ads. And Richard's not the only one, as we continue to see similar successes rolling in following our initial investigation… Read the full story:…
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Quidco.... Bonus Cashback!
Hi all I have been a user of Quidco and other cashback websites for many years. Earlier this year, I made a purchase at Laithwaite's for some wine following Quidco running a bonus cashback promotion. The order was placed and the cashback tracked with no problems. No changes or alterations were made and the order was…
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Hospital waiting lists information - England
I've been looking online about hospitals in England and waiting times. I've looked at this siite, link below, it states they lists/info is updated "every week." https://www.myplannedcare.nhs.uk/ However, I and my other half both have a couple of appointments at our local hospitals, non-urgent route and we got letters…
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Wine Drops con
I responded to a Facebook ad from a company called Wine Drops who were offering 6 bottles of wine, delivered, for £39.99. I paid the amount on my Santander credit card. I was a little suspicious when I didn't receive any follow up by email with a receipt but didn't follow this up. My only communications were from the…
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Equifax: Has anyone else had a problem cancelling their subscription?
I wanted to use the Car Loan checker via Equifax as mention and linked to in many of the posts about the recent car loan claims. They clearly state you can join and then cancel anytime within the first 30 days. I'd argue it's not that easy to do and have spent considerable time trying to cancel mine. They even confirmed…
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Sky TV
I have had sky TV for over 20 years, with no contract now but £40 direct debit going out of my account every month. I moved 3 years ago and have not had sky at my new address. The account is in my ex husbands name and my old address. Sky will not let me cancel the account unless I get him to ring. I stopped the direct…
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O2/ Virgin Media
I have been with O2 for many years. They've always been great with me, provided value for money and good customer service plus a reliable mobile service. They have recently been taken over by Virgin Media and are now completely appalling. Stay away!
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Be Careful
Brought Goodtogo travel insurance last year and missed in the Terms and Conditions. That they will only validate a policy if you have a diagnosed condition, they won’t even exclude. I had a blood test that showed my sodium was just outside the normal range, my GP said it was likely I was dehydrated when the bloods were…
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Building Society AGM voting gripe
I'm a member of around 25 building societies (at a rough estimate). I'm signed up for AGM voting by information electronically rather than post (which is a huge waste of paper) in most of them, if not all of them. All fine. Except this year I keep getting emails saying a version of "look out for your voting pack by email…
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Evri Drivers.
Remember me banging the drum for great Evri drivers …..? Well, the guy that covered this area is no longer doing it and i, too, now am at the mercy of drivers that don't update their device all the time so their drops and movements aren't available, are poor timekeepers, and don't even bother to ring or knock to let you…
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Mars Chocolate Revels and more.
One of my sins in this demanding world is a bag of Mars Revels, they are delicious. However, retail outlets seem to choose their own price to sell them at unless it is printed on the bag as a promotional price. We all know Motorway Services, Railway Stations, Airports, Hospitals etc have to charge more for most products…
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Paypal Direct Debit speed. Not sure if this should be a vent or praise! :-P
Having spotted that Lloyds bank are offering £500 for switching an account with 3 active direct debits, and being otherwise able to meet all the criteria, I thought that will do for me!. However, the Santander account I intended to switch it only had 2 active direct debits set up. Not a problem though, PayPal allow you to…
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Self Employed: "Making Tax Digital"? But I already submit tax returns online (i.e. digitally)
I'm in my early 60s (OK, nearer mid 60s, cough) but still work part-time on online/tech stuff from home. I've been using the online (thus digital) Tax Return submission system for ages, which is pretty easy as I only really need to work out 4 numbers once a year: Income (totalled from 24 payment receipts a year), expenses…
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Appliances Online - excellent service!
I'm not often impressed by the delivery services of companies, but I am making an exception here. Ordered a microwave on Tuesday, at the lowest available price, with free delivery - supposed to come within a week or so. Got a confirmation straightaway, then a message to say it would be delivered the next day. And it duly…
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Co Op Staff in Swanage trying to force me to accept torn ten pound notes from the till.
Yesterday i had to misfortune of requesting a paypoint cashout voucher at Swanage Co Op. I requested the man severeal times if he might be able to credit it to my card, he totally ignored me untill after about the fourth time he replied that hes not allowed. He practically ordered me to scan my voucher under the card…
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Garden Buildings Direct / BillyOh / Kybotech – small claims mediation pending. Any experiences?
How I wish I had checked this Forum before buying a shed from Garden Buildings Direct (instead of only looking at the quick and places to check). It is clear from comments here over many years what sort of company they are. Their profits seem to be invested in marketing and clever legal drafting/protection but not in…
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Ur.co.uk
I stupidly send them my phone after reading a few good reviews about this website. They offered decent quote to buy my phone, I even avoided the higher quotes with bad reviews. Anyway short story is they ghosted me since I send my phone in, their phone line just rings out with no answer. Emailed them with no reply. I just…
