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Retrospective changing of tariff on Heat Network
Hello, We are leaseholders and our energy is provided by a Heat Network by With Energy, who are part of Pinnacle Power. Our apartments are managed by the management agent Rendall and Rittner. Myself and approximately 600 other leaseholders received the following in a communication from With Energy on 28th April 2023:…
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Fixed Tariff ending and move on the horizon
I'm currently with Eon and they've notified me my fix is coming to an end. If I do nothing, they will move me to their Next Flex Tariff. I am on a dual fuel tariff as this property has gas and electric. I'm hoping to move within the next few months. I've got a buyer for my house and offer accepted on a property but the…
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EDF Smart Meter Settlement
We have received an email from EDF stating that they have automatically moved us on to 'Market-wide' half-hourly Settlement preferences as this is an Ofgem requirement. We have never heard this mentioned before, do we accept this change or do we keep with the monthly smart meter readings?
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MSE News: British Gas to pay compensation and debt write-offs to those forced onto prepayment meters
If you had a prepayment meter forcibly installed by British Gas, you could be entitled to compensation and/or an energy debt write-off. The energy supplier has agreed today (Friday 15 May) to pay out £70 million in compensation and write-offs following an extensive investigation by the regulator……
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E.on Next Smart Saver
An interesting new tariff from E.on that may be of interest to some. It launched on 15th April: https://www.eon-uk.news/news/e-on-next-launches-uks-first-fixed-time-of-use-tariff-for-the-mass-market You need a smart meter. Like some Octopus Energy smart tariffs it has an expensive Peak rate between 4pm-7pm. Then it has a…
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Has the E.ON Next Next Fixed 13M V12 been pulled??
The above tariff appears on the MSE energy club listings however, I can't find it on their site. Any ideas?
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Octopus Intelligent Go 6 hour changes being rolled out.
Upcoming changes notice, from octopus Electric vehicles are booming. In March 2026, over 22% of new cars sold in the UK were electric, and the old fear of "range anxiety" is practically dead. With modern ranges hitting 300 miles and a rapidly growing network of ultra-rapid chargers, most drivers just plug in every few days…
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Stuck in a dystopian nightmare between energy suppliers
Hi There, I write this is slight disbelieve and thinking about the Terry Gilliam movie Brazil (highly recommended) but I don't really know what to do, so hopefully you guys can help. Backstory We purchased our current property back in June 2025 and switched our gas and electricity to Home Energy. Not sure of relevant, we…
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Smart Meter Adviceq
Hi, OVO customer here and our analogue gas meter has a fault. We need a replacement and I understand this has to be a smart meter. However, my electricity meter functions perfectly well. OVO are insisting on a dual swap out - is this really necessary?
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Aclara SGM1416-B Smart Meter historic data
I have been renting since November 2025. The flat is fitted with the above meter and I have been sent lots of estimated bills from EDF Energy for the month of October 2025 - when I think the flat was empty - the previous tenant having moved out. Nothing really to do with me since I use Octopus but I'm trying to clarify the…
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Tomato Energy goes bust - here's what you need to know
If you're one of its 15,000 household customers, your supply won't be affected and any credit balance you had with the firm will be protected – but you should take a meter reading now. Here's what you need to know. Tomato Energy goes bust – here's what you need to know If you haven't already, join the forum to reply.
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energy companies and the windfall tax?
Hi, why cant the energy company's reduce the bills to us, the consumer, so that they dont have to pay the windfall tax, win win, as they are still making the same profit without having to pay the windfall tax.??
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EDF FreePhase Dynamic Tariff
Anyone on this tariff? It has 3 rates green 11:00 pm - 6:00am red. 4:00pm - 7:00pm amber the rest of the day Rates alter daily with wholesale prices. Today green is 13.35pkw red is. 27.51pkw amber. 16.17pkwh
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Heat recovery system for mixer showers
Have just had a new EPC (rating A 118) and one of the two suggested improvements is heat recovery system for mixer showers I've never heard of these - does anyone have one? Do they work well? Are the worth the cost of installing? TIA
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Not quite understanding the Fuse fix
Before I moved to Fuse I was with Octopus. When I was on a fixed deal with Octopus my monthly bill was the same each month. I paid a set amount & over the course I ended up building credit. Same with Shell when I was with them before Octopus. When it came time to lock in on a deal again, Fuse were the fit for me - so I…
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IHD stopped showing electrical use/mini not showing gas.
As title really, smart meter installed (Landis+Gyr E470 type 5424) 4 years ago.has worked fine, since a few days ago the IHD screen now only show gas usage (Chameleon) so what have I done ? how to fix. Now by chance I have just got my Octopus mini set up & that's not showing gas, am I just unlucky…
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Home Energy variable vs Octopus fixed
so I’ve read through Martin’s advice and any threads but still struggling to figure out what to do. We are on the Home Energy variable tariff which is a discounted vs price cap tariff. Currently averaging around 10% below cap. With July price cap looming is it worth sticking with it (hoping that even if price goes up it…
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4 pole isolation
Hi, just wondering if anyone could help me which an issue I have with EDF. Im having a kitchen extension done and I need EDF to do a 4 pole isolation switch before my builder can start, I have been waiting for months for an appointment each time I phone them I get told there is no appointments. I don't know what else to do.
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Ovo energy
I pay my energy bill by DD monthly and never check my account until January this year.It showed over £1000 in credit.I questioned it and was told they didn't have a meter reading for my electric despite having a smart meter.I gave it 10 days after the engineer had been out questioned the credit again.I cancelled Januarys…
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Paying back WFA £200
Strange question, I believe £17 a month was mentioned as being reclaimed for the WFA £200 for earnings above £35,000 for this year. How is that to be achieved? I have private pensions as well as State Pension and I also work two days a week, currently 16 hours. I pay tax on my monthly income and the private pensions. After…
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Most recent: Yorkshire Water - poor billing by Peter999_2
23 May at 6:27PM
A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.