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Uswitch 25 hours free electricity
I’ve seen a promotion advertised by Uswitch offering 25 hours free electricity if you connect your smart meter. Has anyone taken part in this before as I think they may have ran something similar at Christmas? I assume the catch is they collect and sell your usage data to target you with tailored tariffs?…
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Smart Meter Adviceq
Hi, OVO customer here and our analogue gas meter has a fault. We need a replacement and I understand this has to be a smart meter. However, my electricity meter functions perfectly well. OVO are insisting on a dual swap out - is this really necessary?
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Aclara SGM1416-B Smart Meter historic data
I have been renting since November 2025. The flat is fitted with the above meter and I have been sent lots of estimated bills from EDF Energy for the month of October 2025 - when I think the flat was empty - the previous tenant having moved out. Nothing really to do with me since I use Octopus but I'm trying to clarify the…
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Tomato Energy goes bust - here's what you need to know
If you're one of its 15,000 household customers, your supply won't be affected and any credit balance you had with the firm will be protected – but you should take a meter reading now. Here's what you need to know. Tomato Energy goes bust – here's what you need to know If you haven't already, join the forum to reply.
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energy companies and the windfall tax?
Hi, why cant the energy company's reduce the bills to us, the consumer, so that they dont have to pay the windfall tax, win win, as they are still making the same profit without having to pay the windfall tax.??
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EDF FreePhase Dynamic Tariff
Anyone on this tariff? It has 3 rates green 11:00 pm - 6:00am red. 4:00pm - 7:00pm amber the rest of the day Rates alter daily with wholesale prices. Today green is 13.35pkw red is. 27.51pkw amber. 16.17pkwh
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Heat recovery system for mixer showers
Have just had a new EPC (rating A 118) and one of the two suggested improvements is heat recovery system for mixer showers I've never heard of these - does anyone have one? Do they work well? Are the worth the cost of installing? TIA
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Not quite understanding the Fuse fix
Before I moved to Fuse I was with Octopus. When I was on a fixed deal with Octopus my monthly bill was the same each month. I paid a set amount & over the course I ended up building credit. Same with Shell when I was with them before Octopus. When it came time to lock in on a deal again, Fuse were the fit for me - so I…
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IHD stopped showing electrical use/mini not showing gas.
As title really, smart meter installed (Landis+Gyr E470 type 5424) 4 years ago.has worked fine, since a few days ago the IHD screen now only show gas usage (Chameleon) so what have I done ? how to fix. Now by chance I have just got my Octopus mini set up & that's not showing gas, am I just unlucky…
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Home Energy variable vs Octopus fixed
so I’ve read through Martin’s advice and any threads but still struggling to figure out what to do. We are on the Home Energy variable tariff which is a discounted vs price cap tariff. Currently averaging around 10% below cap. With July price cap looming is it worth sticking with it (hoping that even if price goes up it…
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4 pole isolation
Hi, just wondering if anyone could help me which an issue I have with EDF. Im having a kitchen extension done and I need EDF to do a 4 pole isolation switch before my builder can start, I have been waiting for months for an appointment each time I phone them I get told there is no appointments. I don't know what else to do.
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Ovo energy
I pay my energy bill by DD monthly and never check my account until January this year.It showed over £1000 in credit.I questioned it and was told they didn't have a meter reading for my electric despite having a smart meter.I gave it 10 days after the engineer had been out questioned the credit again.I cancelled Januarys…
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Paying back WFA £200
Strange question, I believe £17 a month was mentioned as being reclaimed for the WFA £200 for earnings above £35,000 for this year. How is that to be achieved? I have private pensions as well as State Pension and I also work two days a week, currently 16 hours. I pay tax on my monthly income and the private pensions. After…
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Cheap Energy Club Cashback
I initiated a switch in November to a cheaper tariff with my existing supplier British Gas.At the time it did say you would qualify even by switching tariffs with the same supplier. am still waiting for my cashback over 6 months later. Getting no help from either Energy Club chat or BG as they say it’s a third party switch…
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Tomato Energy Credit Scam
In July 2024 I left Tomato Energy to a new supplier, however I had a credit balance with them of £145. I wrote/complained to them but it took until October 2024 to get them to agree to credit my WattsApp on line account and issue a final bill, which they did. What they did not do is credit my Bank account. A month later…
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Equivalent products to Octopus "Tenant Power"?
Are any other energy providers doing similar to the Octopus Energy - "Tenant Power"? Also, their bumf says it's "designed" for Social housing? But does that suggest its also for private rental sector too. Is anyone here on it that is in private rental (landlords or tenants) Thx.
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Charge from 2022 on 2025 bill? E.on Next
Hi, today I received a bill for January which had charges from 2022 included. These charges were reversed, however it seems very odd. Are E.on trying to manipulate their 2022 figures somehow? Has anyone else had this?
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E.ON announces acquisition of UK energy supplier OVO
https://www.which.co.uk/news/article/ovo-to-be-bought-by-eon-what-this-means-for-ovo-customers-a6x927b3PYrc
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Ovo energy customer? You may be moved to E.on in future – here's what's happening
Ovo energy users could become E.on customers later this year under a planned takeover deal agreed between the two energy suppliers. However, there's no change for now, with the deal still subject to regulatory approval, including potential scrutiny from the competition watchdog. Read the full news story: Ovo energy…
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EDF meter readings history gone AWOL
Just wondering if it is a site glitch or just my account. Logged on this morning to enter my latest meter readings, which were accepted, but whilst the last 18 months of gas readings are listed the electric list is blank. Just says there are no historical readings. I am not concerned as I have all my spreadsheet data &…
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If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.