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Broadband & Internet Access Sticky
⌨️ Here’s a useful thread from this board: * Find the cheapest broadband discussion thread 💻 Here’s some great relevant content from MoneySavingExpert.com: * Broadband Unbundled * How to find cheap broadband deals * How to improve your broadband speed & free speed test tools * Broadband haggling * Mobile Broadband *…
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Contract cancellation
Out of the blue i received an email from my broadband provider, TalkTalk, telling me I had requested a cancellation of my contract. This came as news to me because I didn't. Still wrestling with it 3 days later. I told them repeatedly that I made no such request. Eventually they said it was something to do with BT and my…
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5G Broadband thoughts?
Am looking to switch away from VM! As I'm not 'FullFibre', I'd be restricted to under 65Mbps, though past experience indicates an actual 30-50 is more likely! (which I did find perfectly adequate) I've started looking at 5G Broadband and coverage checkers suggest only EE and O2 would give me good reception. O2 don't seem…
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data only sim or not for mifi
While we sort out broadband, we are going to use a mifi connection for a month or so. We have looked at Three, and there seems to be quite a difference in payg data only sims, and sims that include calls/texts. The latter is less expensive. I have done a bit of research and can't find a definitive answer - do I have to use…
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How fast a broadband do i need?
My contract is finishing soon, i'm with Fibrus atm. Possibly looking at moving, depending on what they say. Whats the minimum speed i should go for? Their is just myself & partner. We use it for emails, watching amazon prime & surfing the net. Many thanks
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Broadband and phone deal
I've just discovered my elderly mum is being charged £37.50pm from NOW due to being out of contract so I'm looking to move her on. One of the problems we have is her telephone supply cabinet is in desperate need of upgrading, BTopen reach have previously informed of this however nothing appears to progress, mums phone is…
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Why is so difficult get Full Fibre living in a flat in London (Putney)?
Hi there. I've been trying for 4 months to get full fibre into my building. I've contacted the managed building company so they can reach Openreach and start the process. It is taking forever. Openreach seems to be the only solution we have in my area. We have heard nothing since 30th July, when they said they would be in…
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BT / EE merger confusion
I am confused regarding BT and EE. I am about to reach the end of my EE 24mth contract. I was with BT before this but when I came to renew, they strongarmed me onto EE, due to the ‘merger’ telling me that certain deals were no longer available etc. Some of it was probably guff, but hey ho. The question I am asking is this:…
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Cityfibre using BT Openreach cable?
Will be moving to Cityfibre in coming months. Spotted a city fibre van across from me today so asked them about my connection. The reply was "you already have fibre to the premises with open reach grey box on wall, we will just use the same cable so won't need to touch the driveway and simply put a new box on the wall…
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Does BT assume you'll stay loyal regardless?
My BT broadband contract is expiring on 31st October and they have already started pestering me with numerous phone calls and emails trying to get me to recontract with them. I am currently paying £40.99 for 500mb. I clicked on the link provided and they only offered me one deal which was 900mb for the same price £40.99. I…
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Our new Broadband Haggling guide - please share your feedback
Hi all, we have a new Broadband Haggling guide, and we'd love to hear your feedback. Just click reply below to share any info. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide. Thanks for your help, MSE Nick
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TalkTalk full fibre offer
"Full fiber 900 voip 24 months variable package 28 pounds + 8 pounds on UK call boost + 1 pounds call safe 37 pounds nwe monthly + free engineer visit and installation I will waive upgrade set up fee 30 pounds as a valued customer + free updated new router usually that is 80 to 120 pounds but I will provide that for free…
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Lost phone number FTTP
So I transferred from Vodafone FTTP to Sky (using the offer on here on ~20Aug) During the sign up process I selected I wanted to keep my existing phone number and the process confirmed I could. When I was transfered over (in less than 24 hours!! I may add) I have been given a different phone number. I recall the same thing…
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EE Smart Hub plus stops some apps running on Amazon firestick
I have been advised that my old copper connection will be upgraded to fibre soon. In preparation for that I have received the new smart hub which EE advise having running in preparation for the change over The Wi-Fi talks to all connected devices, except when I try and run Netflix (and other streaming apps) on the…
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Sky full fibre customers & your speed
If you're on Sky full fibre could you please post up Your connection that you're paying for (I'm on 900mb. Was previously 300mb with BT), my address allegedly supports 10000mb Could you please run an Ookla speedtest & say what result you get When you ran the test was there a lot of activity (as in did you have 3 kids all…
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Home Move
Hi I am moving house and EE will not transfer my package to the new address, It states on the website they Will give me like for like. I am getting 500mb Now at my old house for £37 .At my new address I will only get 40mb. And still pay £37 . They are saying that I have to take out a new contract for 24 months. Help would…
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When & how did you get your sky broadband gift voucher?
I've been activated for just over a week. Contacted sky who say it's not their business, it's giftcloud. I search giftcloud & their contact looked to me like it was for businesses to contact them, not Joe Bloggs. Just wondering how long you had to wait? Whether you had to do something to trigger it (beyond signing up…
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Current Sky Broadband deal sign up problems
At the moment MSE is offering a deal on gigafast fibre broadband with sky for £28 per month with a £140 voucher that you need to claim. You can actually see the £28 deal on the Sky website too, obviously without the voucher. However, every time I try to sign up either via the MSE link or on the sky website itself I get…
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Moving Home - Vodafone forcing New 24 Month Contract
I'm currently a Vodafone broadband customer and moving home in August. My current address is served via Cityfibre and I have the 500MB/500MB service. I'm 18 months into my 2 year contract. I've just called them to move my service to new new address but the new address doesn't have Cityfibre. It does however have Openreach…
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EE, BT, Voda, SKY - Rate these from best to worst?
I'm currently with EE and it's time for renewal. I've knocked up a quick spreadsheet using the 4 companies (in the thread title) There are only 4 who offer Digital Voice landline, in my area. The pricing, for a 24mth contract with vouchers/discounts taken into consideration are as follows: EE £887 BT £721 Vodaphone £462…
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Suspicious BT emails
Formally with BT and now with EE, I’ve been having emails supposedly from BT asking me to review my email settings in readiness for some sort of upgrade in January I think it was. Also asking me to click on a link if I needed to know anything. Obviously not going to, just asking if anyone else had these?
