Broadband & internet access

⌨️ Here’s a useful thread from this board: * Find the cheapest broadband discussion thread 💻 Here’s some great relevant content from MoneySavingExpert.com: * Broadband Unbundled * How to find cheap broadband deals * How to improve your broadband speed & free speed test tools * Broadband haggling * Mobile Broadband *…

I was coming to the end of my contract with Community Fibre, I was getting 150 Mbps for just under £20. I upgraded to 500 Mbps for £23.90 which includes £3 for a 1 gig boost. My speed is now just under 500 Mbps. I am wondering about how long the 1 gig boost takes to kick in. Thanks

Can anyone help please with advice on how to find a supplier that does broadband, landline and TV in one package, I couldn't see how to search for that on the site. I am asking for a friend who is currently paying BT £100 per month which I think is way too high. I don't have TV in my deal so not sure how they should…

TalkTalk took over my landline account from Shell Energy in July 2024. I make no outgoing calls from the landline. I received a letter from TalkTalk dated 16/09/26 telling me: new account number next bill will look different "there are no changes to how much you pay" When my next bill arrived, the total is £2.75 higher…

My landline was with Sky who sent a letter stating it was going to be switched off. My broadband is with VM. VM wanted to double my bill to add VoIP. I decided to look elsewhere. I bought a grandstream HT801 from voipfone and one of their packages. My number was ported last week. Since then my grandson said when he's on…

On https://www.moneysavingexpert.com/compare-broadband-deals/ I've seen the Vodaphone 5G Broadband 150 offer (£11.55 Equivalent monthly cost). Any feedback? Pls bear in mind I'm not technologically up-to-date at all! I am not sure of how broadband without a fixed landline exactly works. I read you need to use a SIM card in…

Email reads: Hello [MyFirstName], We're aiming to build Full Fibre to 25 million homes and businesses by December 2026 and we're not stopping there. We intend to keep building after that too. That's further and faster than any other broadband network in the UK. As with any national infrastructure programme, sometimes we…

Hi, apologies for the lenght of my thread. A query about charges for switching with a contract expiring on 14.12.26. When I asked customer service they replied I could do it "on 6.12.26" (a week before the expiry date), then "in November", than "now". I asked many times whether I would have to pay any fee. He said no. In…

Data point for the forum readers I switched from Onestream broadband to a new provider with an activation date of 16 March, 2026.My Onestream contract ends 18 March 2026. I got this email from Onestream which I then contacted their customer services to verify that they would indeed charge me £116 to leave 2 days early…

Hi, on the TalkTalk new website I can't find the Package Overview (I can see the bills and only the package name (Fibre 65). Customer Service was not able to help. I was sent a contract two years ago but I would like to see the package current details to compare them to other suppliers' ones. Any advice? Thanks. 

Am looking to switch away from VM! As I'm not 'FullFibre', I'd be restricted to under 65Mbps, though past experience indicates an actual 30-50 is more likely! (which I did find perfectly adequate) I've started looking at 5G Broadband and coverage checkers suggest only EE and O2 would give me good reception. O2 don't seem…

My TalkTalk broadband contract is coming to an end at the end of next month. I have made a request that I do not wish to renew the contract. I have found a much better deal with BT. Is it possible to go ahead with setting up the BT broadband while the TalkTalk contract is still active? Currently the TalkTalk broadband is a…

Hi MSE and All, I'm looking for a new broadband supplier and was quite pleased to see this Vodafone deal: However, after clicking through to Vodafone, it seems that this deal goes up as shown, and even if you continue through the process right up to the point of signing up, at no point is a discount added so that the same…

I have been advised that my old copper connection will be upgraded to fibre soon. In preparation for that I have received the new smart hub which EE advise having running in preparation for the change over The Wi-Fi talks to all connected devices, except when I try and run Netflix (and other streaming apps) on the…

Good Morning I have just read online that TalkTalk maybe going into Administration soon. Does anyone know if this is true? I've been a customer of theirs for years and want to know if I need to find a new provider now or wait and see what happens? I can't really be without an internet connection. I have about 6 months left…

If you are an existing OneStream customer nearing the end of your contract. If you ignore/decline all their invitations to renew, eventually on the final day of your contract, they will send you this offer:

"Full fiber 900 voip 24 months variable package 28 pounds + 8 pounds on UK call boost + 1 pounds call safe 37 pounds nwe monthly + free engineer visit and installation I will waive upgrade set up fee 30 pounds as a valued customer + free updated new router usually that is 80 to 120 pounds but I will provide that for free…

As my Vodafone BB contract recently ended as did not fancy paying their £36 a month subscription i had a look on uswitch and Sky looked a good deal for fiber at £23 a month with a £75 voucher so i signed up and was given an instalation date of the 3rd Septermber Th guy turned up to instal it on behalf of openreach and…

I'm getting to the end of my VM contract, with a month or two, to go. This morning I got their emailed bill through and for some reason it was 1d higher than normal, which made me take a look and found… Package changes: £0.01 You've made some changes since your last bill. To view your latest package and see a full…

Trying to sign up for this deal through the comparison page but as soon as you click through to Sky the price jumps to £25. Am I missing something ? Thats £100 extra over the 2 yr deal. EDIT: Just noticed it says “Equivalent Monthly Cost “ so likely where I’m going wrong. Confusing though 🫤

If you're a TalkTalk broadband or broadband and home phone customer you may be automatically transferred to new-ish supplier Rise Fibre in the coming months. Read the full story: https://www.moneysavingexpert.com/news/2026/08/talktalk-broadband-move-rise-fibre/ If you haven't already, join the forum to reply.