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Broadband & Internet Access Sticky
⌨️ Here’s a useful thread from this board: * Find the cheapest broadband discussion thread 💻 Here’s some great relevant content from MoneySavingExpert.com: * Broadband Unbundled * How to find cheap broadband deals * How to improve your broadband speed & free speed test tools * Broadband haggling * Mobile Broadband *…
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Broadband changing provider
Morning all. I hope you're doing well. This is probably going to be a dim question, but I'm a bit confused. I've been with TalkTalk for ages for my Broadband and landline. I'm not particularly unhappy with them although when something goes wrong its really really difficult to get hold of anyone to help me. I'm paying…
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Flaw in system or is my company dodgy?
Is there a flaw in the system to leave after a Broadband contact finishes, or is my Broadband company dodgy? I tried to do everything correct to leave a Onestream Broadband contract at the end of it in March, without any added fees, even though they made it difficult, as said I couldn't contact them before 30 days to…
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Any luck getting Openreach copper line removed?
Most/all of the houses in this area have now had fiber installed. The service provided via overhead lines from telephone poles, which means every fibre line is duplicated by a much thicker, obsolete copper line. This is making the area look a mess, an means there are two messy fixings to each houses' facia, brickwork or…
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Denied broadband due to credit checks when moving
Hello, First time here so bear with me if this is a mess of a post! I'm moving next week into my very first home and I have been trying to get on top of broadband ahead of the move I work from home 4 days a week so thought being proactive would be the best, especially with the time it takes for them to install it! I…
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My bt bb and digital voice expires on the 7th May
I want to switch either with sky or Vodafone. When do I initiate the switch? Is it too early now ? It will be full fibre does that mean there will be some digging and new socket installed inside the house. Currently got the old open reach socket. Thanks
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Avoid Onestream Broadband!!
Just a warning folks, do not sign up with Onestream for your Broadband. I foolishly did. Firstly there's a hidden software licence charge that they will take from you without properly informing you about it, very sneaky. You don't even know it but you've bought anti virus software off them. Until you see your bank…
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My Experience Closing an Onestream Account – Repeated Errors & Contradictory Information
Posting this to help anyone else dealing with Onestream. I recently closed my broadband account and the process was far more stressful than it needed to be. Despite being told the account was settled after paying the agreed final amount, I continued receiving: Contradictory emails Incorrect payment demands Threats of…
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OFNL for new estates why so expensive
OK so is this another monopoly scam for the big developers? I’m on a relatively new build housing development and I HAVE TO use One Fibre Network ONFL for broadband and Sky TV. Normal offers from all of the big name providers that are much cheaper are not available to me and the so called better deals through ONFL are…
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Seamless switch?
My first time switching full fibre broadband today between Sky and Vodafone, both OR. I was under the impression that the switch would be seamless and pretty much instantaneous, is it his not the case? I woke up to my Sky internet disconnected, as expected, so connected up my Vodafone router and it's not connecting to the…
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Just been changed to Digital so put me on Fibre 2
On 9th March I renewed my BT contract and have been with them for years. I then discovered I had been moved to Digital - Fibre 2. It was not explained and on the day the contract should have started I had no landline and no internet. On Monday it stopped and 3 technicians, on different days, numerous phone calls and…
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Vodafone Fibre router questions
I'm now on Vodafone Fibre 500Mbps package and have been given their Power Hub router and have a couple of questions. Firstly I can't find anywhere in the router settings where you can split or rename the 2.4ghz and 5ghz bands, there is a section but it says disabled. I'm using the expert mode and connecting directly via…
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Why does porting new VoIP landline numbers seem so difficult to service providers?
Ofcom brought out new regulations in 2024 on porting landline numbers but are the companies following them? I’ve decided to change my FTTP broadband and VoIP phone provider from EE after years of service with them to great deal from sky. My broadband switched phone works with sky number as normal but still no number change…
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broadband cables across front garden- hyperoptic
I recently came out of contract with Sky for broadband and decided to switch to Hyperoptic who were offering a 40% cheaper than the cheapest renewal price i could get from Sky, and they seem to have reasonable reviews. I was told somebody would come to do a 'survey' which was basically just a look at the property from the…
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Globlinker 2GB/month data "for life"
Anyone else come across the Globlinker 2GB/month free data portable mobile hotspot device? Looks like for £125ish upfront you get a mobile hotspot that includes 2GB data every month for free for life. Is this a scam? Is this based on the presumption 2GB/data will be close to useless in a few years and they are relying on…
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Haggling with EE with multiple networks in the area
Has anyone had any luck when haggling with EE? Where I live, there are three fibre network providers: OpenReach, CityFibre, and County Broadband. After a lot of faff, Openreach finally managed to thread the fibre to my house. Now I'm more than happy with EE, but has anyone managed to haggle with EE when in the CityFibre…
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Virgin Media damage to property
Virgin Media installed a new green street cabinet right next to my garden hedge just over 2 weeks ago. They had clearly dug down into the pavement to do this. On Monday, I noticed that the 4 trees in my hedge right next to the box have started to die. Leaves at the bottom have gone brown and I can see this is working its…
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Do I count as a "new" customer?
Hi all, Just a quick question. I see with the MSE Broadband Checker that Vodafone are offering a £150 voucher for new customers. I'm thinking of taking up the Full Fibre 500 package. Currently we have a housemate who brought his broadband with him, and it so happens to be the same Vodafone Full Fibre 500 package I'm…
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Is there any reason to go with Highland Broadband over Plus Net? Scottish Highlands based.
I live in the Scottish Highlands and currently have a 4g router, using a Talkmobile Unlimited sim for £16/month. It's fine for watching TV, but not so good for trying to do multiple things at once (tv/download etc.). My needs are fairly modest. I don't have a line into my property, but can get FTTC installed. Plus net will…
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Elderly Mother - Downgrade from 1Gig £32 to 132Mbps £24
Hello, I switched my elderly mother from £50 BT Broadband to cheaper £32 Virgin. Due it being a sandstone house, my mother has wi-fi dead spots and needs a package which has wi-fi guarantee (i.e. comes with free mesh extenders). For a few reasons I don't want to DIY and buy/configure the mesh extenders myself. It's only…
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Talktalk want £5 pcm for emails?
HI. Talktalk were for a long time my broadband supplier. I changed that last year for a better deal with vodafone. I also had and still do have my email address with talktalk, who now tell me they want £5 pcm for the email service. so just wondering what are my options here? how easy will it be to change email suppliers?…
