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Broadband & Internet Access Sticky
⌨️ Here’s a useful thread from this board: * Find the cheapest broadband discussion thread 💻 Here’s some great relevant content from MoneySavingExpert.com: * Broadband Unbundled * How to find cheap broadband deals * How to improve your broadband speed & free speed test tools * Broadband haggling * Mobile Broadband *…
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LACK OF FIBRE PROVIDERS ON THE COMPARE BROADBAND DEALS PAGE
I have recently had a doorstep visit from Connect Fibre regarding their deals yet find no information about them on the site, yet they look to have a lot of good reviews on trustpilot. They also do not come up on a search for best Broadband in my area on the compare broadband deals page of this site. Why is this?
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Experiences of Moving from BT to EE
I am with BT broadband and received an email offering me a faster speed for a slightly cheaper price than my current deal. I phoned up and they told me that they had an EE deal that was even cheaper. This was on Friday and the new router arrived over the weekend. I haven’t yet unboxed it.i have since looked online and have…
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TIP: You're entitled to a FREE battery backup for your router if you have no mobile signal
When the phone companies took away landlines, they were supposed to ensure you have access to emergency services in a power cut. That means if you live in an area with no/poor mobile signal, they have to give you a battery backup to keep your router on long enough for you to report the power cut/call 99 etc. If you call BT…
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Virgin Media Installation - Broadband
Hey I have just entered into a contract with Virgin using a BF deal. They sent me a video about the installation, but only AFTER I had pulled the trigger. Now I am a bit nervous! Background is I have had FTTP installed in my road, up to the kerb. As I understand it, that is not the end of the story and there is more work…
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TalkTalk transfer to utility warehouse. Is this legal?
Just received an email from my broadband provider TalkTalk today 21st July that as from 30th June I've been 'selected' to be transferred to Utility Warehouse where I will 'benefit' from extended services to customers across the UK. The email states that beyond award-winning services, Utility Warehouse helps customers save…
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Talk talk to UW migration
We have a line fault, so no landline and 3mbps internet speed. Called Talk Talk and after 2 hours online chat they tell me my account is marked for closure because I have switched to Utility Warehouse. News to me. Anyway it turns out Talk Talk have migrated my account to UW, without telling their own tech support. Next I…
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Will a Smart plug work inside a metal box?
AFTER it has been programmed? Ie, once the timings have been set up using the App, are they then stored in the plug so carry on regardless? Scenario is, outdoor wall-mounted metal cupboard housing double power socket. I want to use one for Chrimbo light, and be timed. Smart sockets are as cheap as digital timers - and are…
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What counts as new customer for Sky broadband offers?
Hi. My partner and my currently have Sky for broadband in our flat but we will be cancelling as we have just bought a house and will be moving soon . We've seen that Sky is currently doing good offers for new customers. If my partner was to sign up to Sky for the new House (different name and new address) would he be…
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Utility Warehouse take over my TalkTalk broadband contract and raise the price
I was on a TalkTalk Broadband 24-month fixed-price contract (well, the price goes up by £3 every April, but otherwise fixed.) TalkTalk recently transferred this to Utility Warehouse, who are charging me £5 more per month. Can they do this? I signed up for a certain price. I can see nothing in the TalkTalk smallprint about…
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Short term broadband?
Hi All, In a bit of a pickle with this one and cannot seem to find a solution. I have just bought a new house and will be moving to it in 3 - 6 months. However I want to have broadband in there so when the house is getting renovated I can work from there - this means I can't do a "move house" request with my current…
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Switching FTTC providers, work required?
Hi folks. I get my broadband through a FTTC Openreach connection. I was thinking of switching providers to simply pay less, £14 a month instead of the current £38 The speed we get is modest and I know i can get FTTP for around £25 and it's a lot faster but the speed is sufficient at the moment. The only reason I want to…
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Modem/TV/Wifi
Senario/ House with brick walls. Downstairs roomA with 3 yr old TV/Sky. Room B downstairs 2 brick walls fromTV. Has new modem (uw) and computer. 3 Google nests one inA one in B, one upstairs (never a problem). Problem... The TV keeps saying I have no internet/wifi connection. (THE GREEN LIGHTS ARE ALWAYS ON ON THE MODEM).…
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Advice about Virgin cancellation following bereavement
Hello all, Hoping someone here can help please. Sadly my husband died recently and I still haven't updated our Virgin broadband only contract. It is in his name only but I still have access to his emails. We only had Virgin fibre installed in August last year so the contract runs until Feb 26, then doubles in price. It's…
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TalkTalk Contract Change
I received an email from TalkTalk this morning to notify of an additional charge relating to ‘callsafe’, which was previously included in my £32 broadband contract (no longer have a phone line since they upgraded to fibre locally). In a similar vain to the recent O2 in-contract price increase, you have the option to cancel…
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End of min term notification
As the title says. With Vodafone and min term ends 19/12/25. As of yet I have not had any notification telling me what options I have or what my out of contract price will be. I thought it was supposed to be 30 days before end of min term for any broadband firm to inform customers of end of term contract ending? I have…
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Is this a spam email
Hi all got a email today from GOV.Uk- Driver&Vehicle Licensing Agency I pressed the email and in a box marked other gives a email of ah@marshallwhite.com.au main part of the email is saying my direct debit to dvla tax renewal has failed, and is due today but doesn’t give reg number for the vehicle I have 2 vehicles a car…
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TalkTalk Transfer to UW Data Breach?
Hi all, I'm very new to the forum so please bear with me if I don't get my post completely in line with guides etc. I just wanted to reach out to see if anyone who received a letter from TalkTalk, informing customers their accounts would be transferred to UW on 1 Dec 2025, has realised that TalkTalk were holding the…
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Switch to Community Fibre and use Premitel for voip?
Hi, I want to maintain a landline just for incoming calls from elderlies (no outgoing.) This being so it's not worth paying for the Community Fibre calls-included voip package, and I wonder if it's possible to use an independent voip provider with Community Fibre, either by using the CF router, or another router? Thank you.
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Advice on paying too much trying to renew EE broadband contracts.
Hi I just want to make people aware of issues with EE when trying to renew broadband packages. I have contacted Offcom but not sure anything will ever come of that. Just in case you find yourself being pressured my adice is take your time, don't let the sales person control the narrative because they are comission based,…
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WARNING! Vodafone Essentials Broadband Social Tariff
Hello Everybody, Please be aware that Vodafone are not playing nice when it comes to their vulnerable customers. We have had an instance with a friend who is on the Essentials broadband package (currently on their website at £20 per month for 12 months). They applied in early April and their contract started on the 19th of…
