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Broadband & Internet Access Sticky
⌨️ Here’s a useful thread from this board: * Find the cheapest broadband discussion thread 💻 Here’s some great relevant content from MoneySavingExpert.com: * Broadband Unbundled * How to find cheap broadband deals * How to improve your broadband speed & free speed test tools * Broadband haggling * Mobile Broadband *…
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Vodafone / Openreach fault for several months
Hi. I am having a fustrating time bashing my head against the brick wall that is Vodafone technical support. I've had an ongoing issue with my broadband since Dec last year. There's been a fault on the Openreach network in my area which keeps coming up everytime I run the Vodafone broadband service checker or the service…
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VIRGIN MEDIA/02 SHAMBLES......& MORE
I am at my wits end. This merger is driving us mad. Suddenly emails disappear only showing 02 page, Can't access VM emails. Impossible speaking to someone on the phone. Had this 2 weeks ago & had to pay someone to restore it remotely. VM say they don't do this? (I know they used to)! At this moment I am using PC with…
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Vodafone broadband speed?
Thinking of taking your offer to switch to Vodafone for my broadband but there are a couple of issues. 1. The offer expiry always seems to be just a day or two ahead, so it looks like I will need to wait until my current contract actually expires before I can switch. Any reason for this? Other offers are usually valid for…
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Is FTTP compulsory
Do I have to have FTTP fitted or not. currently our FTTC works perfectly and the speed is adequate for our needs. Reading articles about the subject is confusing as some say it’s down to the individual if they want it or not and other notices say that it has to be done sometime in 2027. Searching the question on any…
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VAT extra add on
Hi Does anyone know if it is ok to advertise a broadband package at a set price but not including VAT witch is then added on as an extra to the bill? So I thought I was signing up for a basic broadband deal of £19.99 but when I checked my bill there was an added VAT charge. Should this not have been included in the…
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When will this price hike take effect?
https://news.sky.com/story/money-latest-consumer-personal-finance-sky-news-13040934?postid=9954255#liveblog-body
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1pBroadband reflections/experience
Hidoes anyone have any experience or reviews on 1pBroadband?Seems quite a good deal with the phone costs for a light landline user....but is the broadband good and reliable? Don't need top speeds just up to the 35Mb apparently getting at the moment on Talk Talk with fibre to the box down the road and then copper into the…
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EE Compensation - advice required on active fault (Major Service Outage of 6 weeks and counting)
Hi, Small rural community with a line fault to our new fibre service requiring an engineer to fix the cable/connections to a couple of properties. Local engineers don't/cant fix issue, ongoing for 6 weeks now and no fix in sight. Mobile signal patchy at best and too weak to stream, download, and even login to basic…
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Vodafone shopping voucher incentive scam
When selecting a new broadband provider do not base your decision on the promise of receiving a shopping voucher after 120 days as an incentive if you sign up with Vodafone. I changed from my previously excellent BT service in February and, of course, no voucher to date. I spent what seemed like hours on the phone trying…
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Vodafone Broadband - A cautionary tale
When TalkTalk took over our broadband service from Shell in September 2024, they immediately doubled the cost, so I checked the MSE website and signed up with Vodafone. On paper, an excellent deal for full fibre. To cut to the chase, SIX AND A HALF months later, Vodafone have informed me that it is now going to be at least…
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Virgin Media early exit fee
I know it is in the contract and they say it when you sign up but we are 1 year into a 2 year contract and have cancelled as we are moving to Denmark where there is no Virgin Media. We have been sent the final bill with fees of £600 in early exit fees. With it being MSE I was wondering if anyone has successfully challenged…
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Broadband price increase
We’re with Now broadband, we re-negotiated a new contract deal in jan 25 for £24 a month for 12 months and we were guaranteed that,that price was for the 12 month contract. After checking bank statement, we found they’ve increased payment to £27 pm. I rang them and was told, they couldn’t do anything about it as it was a…
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Virgin Media - Early renawal
I am on an 18 month contract that expires in December when the rental is due to double. This is my only option for BB as the people who built this house had VM cabled to it but I can’t have any service from anyone using OpenReach as there is no line of sight form the pole that should serve us. I logged into the account to…
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Vodafone Broadband early termination charges
Hi there, so my 24 month contract for Full Fibre 2 is due to expire on the 1st August, I know it takes about two weeks to activate the service with a new provider after I cancel, is it worth cancelling the contract now as I will be paying about 40% more a month until my new provider takes over the contract (but then I will…
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Broadband Renewal Options
I currently have BT Fibre (FTTC) and out of contract tomorrow
so looking around for a new deal. Openreach FTTP has recently been installed in
our street so there’s a number of options. I have been happy with BT so I’m
wary about moving away from them, I had Sky a few years ago and suffered from
signal drop out and…
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Forced switched from BT to EE without my consent, what can I do?
I received a series of emails last week, the first of which stated that my direct debit for my broadband only account would be now collected by EE under a new account number and the last of which stated that I hadn’t finished setting up my EE ID. I never requested nor gave permission for my account to be moved from BT to…
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BT Fibre Offers
Im currently with BT now and pay £20 per month for FTTC with 36mbps download. My phone is with EE which i believe gives a discount but not sure. Full fibre FTTP has just been installed in my area and i would really like the Fibre 500 at the moment its showing £35.99 online for a two year contract with mid term increases.…
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Joining SKY/Vodafone Broadband FTTP - Switching Experiences?
I'm currently with NOW Broadband (FTTC) and was just looking for
some feedback from people who have switched to Full Fibre broadband from Sky or
Vodafone. I'd like to keep my current landline number, so I'm
wondering if many people have had problems with porting their old numbers
across. I've heard mixed information about…
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If I change broadband supplier will they cancel my virgin media contract for me
I have been with Virgin Media for 10 years plus mainly because it was so difficult to cancel them. But I have finally decided its time to break free from these crooks. I think my contract ends on 8/08/2025 but it says the direct debit will nearly double on the 10/08/2025. So either one of these is my contract end date. I…
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New Sky Contract including super fibre broadband
Hi, ive been on to sky this morning to supposedly negotiate, lower the price, on a new sky tv contract which was set to increase from £53.50 to £61.50. This is just for signature and the sky sports package. However the rep asked about my broadband with landline which is with Now and is £32 p.m and said he could reduce this…
