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Booking.com - no-show fee refund
I would appreciate advice on how to get a refund from Booking.com. Below is the background to my claim. In July 2025, as part of a trip to Norway, I booked a stay at the Quality Hotel Prinsen, Trondheim (2x double rooms) for 4-7 December . However, on arrival the hotel said the booking they had for us was for 4-6 December…
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MSE News: Beware British Airways' 'questionable' behaviour as it pushes people to overpay for ESTAs
Are you travelling to America, Australia, Canada or another holiday destination where you'll need to get a travel permit? Beware 'questionable' behaviour from the UK's flag carrier airline British Airways (BA), pushing customers towards overpaying for ESTAs and other travel documents by highlighting third-party tools over…
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What has been your most wasted purchased made in preparation for a holiday?
A swimsuit when it ended up raining all week.
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Isles of Scilly Skybus cancelled flights.
I was due to fly to St Marys from Lands End at 11am on 27th June. On the afternoon of 26th June I was contacted by my travel company to inform me that the flight was cancelled due to crewing issues (The pilot was sick). I was told that I had been booked on the Scillonian 3 ferry at 8am and to be at the airport for a 6.45am…
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Travel company issues
GreyFluffyCat Posts: 1Newbie Today at 2:39PMOptions Hi - I would like help with a bespoke 15 night holiday booked for myself, children and grandchildren (aged 5 and 19 months) - flight and first week of holiday were amazing however on turning up at second hotel (which was for 6nights) at 9pm after a day at Disney we were…
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Jet2 compensation
We booked a package holiday to Rhodes through jet2 in May. We paid extra for a room with its own pool. For context, the holiday was around £1400, about £200 was for the upgraded room. On the way out, the airline broke our pushchair. Then the room we were put in was on a building site. The room still had wires hanging out…
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COVERWISE
I have used Coverwise many times for travel insurance and whilst the prices are good there is a reason. Woe betide you if you make a claim! I claimed on 9/10/24. They will do all they can to delay a resolution and make it extremely difficult all along the way. Constantly ignoring information, requesting multiple times the…
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I hate Heathrow Terminal 3
It's full of rip off shipping and crap, overpriced restaurants. No observation area unless you pay for lounge access. Is there anything redeeming it? Any hidden stuff to do?
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Last minute flight discounts
Hi all. I wonder if anything has any flight discount codes that they are aware of? I need to go to Australia next week for a friend who has sadly passed away and as you can imagine, the flights are expensive with booking so close and the UK school holidays starting. Thanks in advance.
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MSE News: Ryanair to let parents sit with children for free
If you're travelling with a child under 12 on a Ryanair flight, you can now sit next to them for free instead of having to pay to reserve a seat. It follows the launch of an official investigation into Ryanair's seat charges for parents. Read the full story:…
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Opodo Prime Membership - warning
I want to warn people about what I can only describe as the cash cow that is Opodo Prime Membership, a heavily pushed £80 per year travel benefits scheme that offers... "Opodo Prime is exclusive savings on flights, hotels and cars. Find a cheaper flight or hotel and we’ll pay you 2x the difference. That’s our best price…
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Should I buy travel insurance AFTER baby is born?
Hi everyone, I know the golden rule is to get travel insurance ASAB but am currently 38 weeks pregnant and wondering if it’s better to wait until after the baby is born to buy travel insurance as I’m not sure how adding them to the policy would work. Any advice would be greatly appreciated! We fly next April. Thanks!
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Flight Change! ✈️
Hi all, looking for some advice. I've booked a surprise holiday for my mum's 60th birthday to lake Garda, Italy in late October. Its my first time arranging an abroad holiday, so I have already been a little anxious about the process. I booked the hotel & flights package through Thomas Cook. Flights at Gatwick, with…
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Last minute... still not giving us our refund after 2 years....
I used to always book my holidays through Lastminute.com and everything was fine had no issues. Back in October 2024 we booked a package to Madrid as we were going to a concert there. Unfortunately closer to the time the concert venue was rearranged and it was miles from were we booked and transport was very poor so we…
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Holiday Rights
Hi folks We've written a new Holiday Rights guide, covering everything from ATOL, ABTA, delays and cancellations. We would love your feedback so let us know if there's anything we've missed and your experiences of anything covered in the guide. Thank you MSE Sally
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Australia trip suggestion for 4 Week accommodation Gold Coast
Hi, I'm hopefully heading off to Australia to visit my son for 4-5 weeks Sept/October this year. He doesn't have space to put me up so I have been looking for places to stay within walking distance of where he lives. I have looked at AirBnB , cosycozy.com, Booking.com and Expedia. Are there any obvious platforms that I…
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partly used ticket with incorrect name
Flights Manila to Manchester, Manchester to Munich and Munich to Manila. I wish to modify my sister's name for her Emirates return to Manila. Emirates say this is not allowed, because the ticket is partly used. The ticket is partly used, because the name modification did not take place, at Emirates checkin desk in Manila.…
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Italy - Seeking Advice For Train Travel
I'm heading to Vico Equense for 10 days at the end of July, as a single parent, with my two boys (9 and 10) and I'm looking for a bit of advice when it comes to train travel and how to manage it. Every day, we'll likely hit the trains one way or another to head to Sorrento, Mt Vesuvio, Herculaneum, Pompei etc and…
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Cancelled Qatar Booking
Hey, I had a flight booking with Qatar and with the current problems going on in the region, I was worried about flying to Doha. Mid June, the government advise was not to travel, however our trip was in October. We received an email from Qatar saying one leg of our trip was going to be delayed by 15 minutes and we had the…
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Has anyone used Luxtripper?
Just a quick one if anyone can dispense any advice. I have had Luxtripper recommended by a friend who found them online. I am looking to book a honeymoon for next September. I have never heard of them although that being said I've never used a Travel Agent of any variety before so my knowledge of TA's in general is vague…
Spotted a holiday bargain? Share any deals, special offers or discounts you've seen for either staycations or trips abroad here.
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Most recent: I'd like your hotel rebooking… by Maegi
30 June at 9:07PM
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