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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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ECO4 GBIS via a Consumer Rights
I've had a leaflet from a company called Consumer Rights, based in Wales, who claim to be able to advise on energy grants and funding via my local council. Because of their name they're difficult to Google and I'm concerned about scams, the council have responded to my query with an unhelpful "We dont know if this is a…
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What next? High electricity usage.
Summary of circumstances 3 bed semi 2 persons gas heating and water electricity underfloor heating all switched off fairly new appliances estimated Annual usage 12000kwh daily use while away on holiday 7.6kwh with slight variation. 2 small fairly new pond pumps Smart meter possibly first generation 4000imp installed by…
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Octopus Smart Meter fitting IHD or Mini Hub
I have booked a smart meter fitting with Octopus - in the blurb it says that I will have a choice of an IHD or an Octopus mini hub (payable). I would prefer the mini hub, but does this mean that if I ever move away from Octopus I will have no IHD and the mini hub won't work?
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Here I go again ….
Received this letter today tried calling them but can’t get through , look at the price change … how can I heat my home over winter on that cost ???
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EON back billing query
My daughter is disabled. She moved into her current flat in October 2022, and EON supplied her electricity. She recently changed her energy supplier from EON to Octopus, and was surprised that EON were continuing to take monthly direct debit payments two months after the switchover. When I checked her EON account, I…
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SMART METERS FAILURE TO COMMUNICATE
I am having trouble with my EDF Smart Meter and its failure to transmit data. I have a EV and are on a EV Tariff. When the data is not transmitted you will be charged for that EV charge at the full day time rate. This also goes for their Sunday Saver. With the transmission being lost nearly weekly it is it worth having the…
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Did Scottish Power comply with rules when objecting to our provider switch?
This discussion was created from comments split from: Scottish power closed account..
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have BRITISH GAS gone totally mad ?
Good morning to the collective , Having just read this thread .. https://forums.moneysavingexpert.com/discussion/6616171/british-gas-rebilling And this one .. https://forums.moneysavingexpert.com/discussion/6616254/british-gas-back-billing i realised , somethings gone very wrong for British gas . my situation is, i left BG…
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Eco 4 identity theft fears
The way the Eco 4 scheme is run seems to make those using it vulnerable to identity theft. The installers have to be registered but these are not the firms that seem to be out there touting for business. Its surveying firms that are putting up ads for Eco4- and they are asking for documentation from customers in line with…
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Related electric meter unable to switch online - how to fix?
I'm trying to help someone sort out their energy bill, and the TLDR version is that when putting their details into a comparison site, it says "you have a related electrical meter we are unable to switch your electricity supplier". Is the simple fix for this to ask the current supplier to combine the readings to a single…
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MSE Cheap Energy Club cash back
I last month transferred my energy supplier from EON to British Gas and am entitled to received the Cheap Energy club cash back which should be in my bank account after 3 months or so. Today I received email from the cheap energy club about a new fixed tariff offer "blagged" with British Gas savings of which include a cash…
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Billed estimates on old meters after smart meter fitting
I'm a first time poster so please be gentle! I've searched the forum and can't find my scenario although I've seen it reported by the BBC, so I know others have experienced the same dilemma. Apologies if this is a duplicate in the forum. I had smart meters fitted Sept '22. April '23 I noticed I was still being billed on…
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E.on next residential. Red "Give your reading" button
For quite some period of time E.on have been sending me a monthly email requesting my monthly meter readings. As a monthly payment customer this arrangement has suited my needs. Up until recently I have been able to simply tap on the "Give your reading" red button contained within the E.on email. It even states there is no…
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Dumb Economy 7 Smart Meter - RTS Switch Off
So my recently installed smart meter is not communicating with EDF. Night storage heaters are coming on at unusual times during the day and I am attempting to establish what the problem is, in conjunction with the supplier who it appears is short on the ground with available meter installers to assist with investigation.…
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No Standing Charge Tariff
What happened to this ?Martin Lewis was supposedly working on this - back in February - but no more has been heard .....
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Anomalously high gas bill - from British Gas
Hi all, looking for some advice on something.. We have just received a bill for our gas (British Gas) for 3k. * ~£1300 was accrued between the end of April and start of June 2024. Charged at 5.74p per kw/h. They say we used 23,194.6 kw/hrs. * ~1k was accrued between the start of January and end of March. Charged at 6.991p…
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First time buyer - energy confusion
Hi Son is buying his 1st home. Completes tomorrow. Its a repossession property and empty. All water etc is turned off. He needs to get it all reinstated. 2 questions Is he able to choose any energy supplier? Will thry turn it all back on for him. Also as a 1st time buyer should he just get a variable rate for now to fix…
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OVO Migration and Backbilling HELL
Hi Guys, looking to see if anyone else experienced the same issue and had this resolved or are still battling this. I was with SSE and had no issues but in 2022 was told my account would be migrating over to OVO, I didn't seem to have a choice in the matter. I was told my Gas account was migrated in November 2022 but my…
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Tomato Energy (Electric Only Supplier) - Too Good To Be True ?
Looking at Tomato Energy for our electric only property. They are offering 12M FIXED Tariffs which are based on your chosen lifestyle - with Daily Standing Charge as low as 40.82p The tariff Im looking at gives me a Unit Rate of; 00:00 to 06:00 = 5.00p 06:00 to 09:30 = 23.16p 09:30 to 11:30 = 13.37p 11:30 to 22:00 = 23.16p…
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COMPARISON
Current deal with BG ends 1 Sep. Doing a comparison via quidco compare (both with BG) it comes up with: Current Gas (A) Fixed Tariff 14M v1 Unit rate 6.028p kWh SC 23.315p per day Projected cost: £980 New Deal Gas (B) Fixed Tariff v77 Unit rate 6.137p kWh SC 25.409p per day Projected Cost £962 If new unit rate and SC are…
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A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.