-
Where do I stand? One call ins.
I’ve just taken out a policy with one call van insurance. I set the date of the policy as today as I need to used the van. In 20 years of driving that usually means I can go and drive straight away one call have sent an email saying I’m not insured until I have the certificate of motor insurance in my email and it can take…
-
Can;t get on to FTLA
Is there a problem with the FTLA website? Yesterday and today I'm getting a "Hmmm… can't reach this page. The connection was reset" message
-
Car insurance auto-renewed
Last year, I found it was MUCH cheaper to switch to eSure as opposed to staying with Hastings Direct. After switching, I got an e-mail from Hastings Direct that my auto-renewal was coming up. The email contained the following: 'Your renewal pack is ready in the app and MyAccount. All you need to do is log in before your…
-
Second hand van purchase. Broke down
Hello all, just looking for some advice regarding a van I recently purchased. I’ve had various bits of advice from various people but not from any that’s been through the whole experience I’m going through so I thought I’d throw it out to the magic MSE crowd. Just over 2 weeks ago I bought a van I found on Autotrader for…
-
Problems with new car, can we return?
Hello, We bought a corsa 2023 (December registration date) on last week in November from motor point. Test drive was fine, on the day we collected we just drove it home and again fine. the next day within seconds of driving an amber warning lights came on (a car inside a circle) and a brief message saying “spare wheel…
-
VW Buzz - Rear window closure motor, dealer below par.
Hi, I run a salary sacrifice vehicle, however the quality of the vehicle has been disappointing, my question is what can i do and does the CRA apply to such cases as mine. Background. New VW Buzz delivered Aug 25. missing AC charger, supplying dealer finally sent on the missing part. not pro-active. A few months later, the…
-
Car body repair question
The parental vehicle appears to have sustained some damage just below the rear window. No clue how it happened. Wondering what the cheapest way of getting it repaired is? Would going to a scrapyard mean getting the whole tailgate bit replaced or is it possible to fix just the damaged bit and if so, how would we know what…
-
Tesla lease deal issues
I placed an order for a Tesla Model 3 through a lease direct from Tesla on the 18th and was given the estimated collection dates of 26th-31st March. When I got to pick a day, the only day I could pick was the 31st. I thought this was a bit strange/glitch in the app so I contacted customer service and they booked me in on…
-
Body work repairs
Hi I recently cleaned my car and I was shocked at so many scratches and rust. The two main ones were caused by other drivers on two occasions. Car is 14 years old. Does anyone know roughly what a body shop/garage would charge to repair these? I’ve done home/DIY body repairs previously but I no longer have the open space…
-
Personal Contract Hire Order/Price mismatch
Hi, I am after some advice around a recent PCH deal I signed up for. The vehicle I ordered was priced as if it had a cost option paint and this option cost was added to the list price detailed on the PCH order, I had originally requested the included colour however there was no stock of this colour car available and so I…
-
Missold car finance of deceased partner
My husband passed away in 2010. He had a car finance agreement which was paid off afterwards and I no longer have the vehicle. How do I find out the details of the agreement and whether it would be eligible for missold finance?
-
Hire a car for a month or so
In about a month's time I might want to hire a car for a few weeks. I am not going anywhere, but we will need an extra car in the house, so I would use the hired car for my normal comings and goings. I have had a quick search and there seem to be ok prices around, but what should I look for? Are there specific places/web…
-
Vehicle Excise Duty or Car tax as it’s commonly called
I bought a car last week and as it was close to month end I SORN’d it so that I could tax it from the beginning of the month to save me around £30. I know it’s possible to tax a car early if you are renewing but it’s I get to the part where it says your car will be taxed from 1st March and it’s now 29th March! Ok I can…
-
EV Home Charging Options - BP Pulse Charger no longer supported
I am looking at replacing my old EV Home charger unit. I currently have a BP Pulse Charger unit with a tethered plug (Type 2) that fits directly into my MG4 EV. It was professionally fitted six years ago and has its own dedicated fused 32A supply by the main fuse box in the house where a very thick cable runs to the…
-
Penetrating spray
I've a glowplug to prepare for removal, I expect it to be carboned up. What product to assist with Loos all. Loos All Spray - Permatex https://share.google/kGTu0DRPxMRMILttN Or Plusgas
-
Car rental from Hertz - Collision Damage Waiver
Hello, my daughter and her boyfriend flew in to Newcastle airport from Belfast just after Christmas, I said I would pay for her to hire a car. She was staying with friends in the next village to me. She hired a car through Hertz at Newcastle airport. Unfortunately we had very bad snowfall a few days later and on her way to…
-
DVLA woes
I'm on 3 year renewal and licence runs out on 31 March. I returned the renewal application forms early January and have not heard anything from DVLA. I'm not surprised as my last renewal took 5 months and I was 2 months without a licence. But I read, on DVLA website, that I could drive while the renewal was in process…
-
One Protect Insurance
Has anyone had experience of this insurance company? I have made a claim on my insurance with them for damage to my car. Totally my fault but they have agreed it can be repaired by their 'accident management company' have just told me they will only pay £1750 to have it repaired. My local (and very good) garage has…
-
New tyres tread depths
I bought Continental Eco Contact 6 tyres online two years ago with a reputable tyre chain which had a new tread depth of 7.5mm. Last week I had the same (sizes) fitted with the same company but later found out these had a tread depth of only 6mm when new. I queried this and was told these are the new tread depth sizes for…
-
Newish Jeep Renegade needs new engine
Some advice please as I really don't know what to do. My Jeep Renegade 4xe is approx 4.5 years old with 34k on the clock. It broke down a couple of weeks ago, the RAC man said he thought it was a cam gear failure. The garage we took it to says that a bolt has come off the bottom pulley(?) and the valves have lost timing,…
Bought a car, van or motorbike on Personal Contract Purchase (PCP) or Hire Purchase (HP) since 2007? Discuss the probes into hidden discretionary commission and undeclared commission - and how to complain.
601 discussions
2.9K comments
Most recent: Billing Finance - ‘Not us guv!’ by dunstonh
17 April at 9:38AM
Confused about parking penalties and fines? Get help with all kinds of car parking problems.