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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Infrared Heating for Home
Not sure the best place for this and a quick search showed only posts from over 10 years ago for IR heating. I live in a flat in a converted church. Solar, heat pump and gas are all out of the question. We have old electric panel heaters (dunno if I'm using the right name really) but they are Consort, 2000KW I think and…
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Paying back WFA £200
Strange question, I believe £17 a month was mentioned as being reclaimed for the WFA £200 for earnings above £35,000 for this year. How is that to be achieved? I have private pensions as well as State Pension and I also work two days a week, currently 16 hours. I pay tax on my monthly income and the private pensions. After…
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Tomato Energy Credit Scam
In July 2024 I left Tomato Energy to a new supplier, however I had a credit balance with them of £145. I wrote/complained to them but it took until October 2024 to get them to agree to credit my WattsApp on line account and issue a final bill, which they did. What they did not do is credit my Bank account. A month later…
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Cheap Energy Club Cashback
I initiated a switch in November to a cheaper tariff with my existing supplier British Gas.At the time it did say you would qualify even by switching tariffs with the same supplier. am still waiting for my cashback over 6 months later. Getting no help from either Energy Club chat or BG as they say it’s a third party switch…
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Octopus Intelligent Go 6 hour changes being rolled out.
Upcoming changes notice, from octopus Electric vehicles are booming. In March 2026, over 22% of new cars sold in the UK were electric, and the old fear of "range anxiety" is practically dead. With modern ranges hitting 300 miles and a rapidly growing network of ultra-rapid chargers, most drivers just plug in every few days…
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Aclara SGM1416-B Smart Meter historic data
I have been renting since November 2025. The flat is fitted with the above meter and I have been sent lots of estimated bills from EDF Energy for the month of October 2025 - when I think the flat was empty - the previous tenant having moved out. Nothing really to do with me since I use Octopus but I'm trying to clarify the…
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Energy news in general
For GENERAL observations and information not related to specific suppliers.
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Equivalent products to Octopus "Tenant Power"?
Are any other energy providers doing similar to the Octopus Energy - "Tenant Power"? Also, their bumf says it's "designed" for Social housing? But does that suggest its also for private rental sector too. Is anyone here on it that is in private rental (landlords or tenants) Thx.
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Plug in solar
https://www.euronews.com/green/2024/07/23/solar-balconies-are-booming-in-germany-heres-what-you-need-to-know-about-the-popular-home- There was an item on radio four about a booming trend of pug in solar, in Germany. I got the impression that you just plug it into your 13amp socket and it gets used by your appliances. Have…
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Charge from 2022 on 2025 bill? E.on Next
Hi, today I received a bill for January which had charges from 2022 included. These charges were reversed, however it seems very odd. Are E.on trying to manipulate their 2022 figures somehow? Has anyone else had this?
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Ovo energy
I pay my energy bill by DD monthly and never check my account until January this year.It showed over £1000 in credit.I questioned it and was told they didn't have a meter reading for my electric despite having a smart meter.I gave it 10 days after the engineer had been out questioned the credit again.I cancelled Januarys…
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IHD stopped showing electrical use/mini not showing gas.
As title really, smart meter installed (Landis+Gyr E470 type 5424) 4 years ago.has worked fine, since a few days ago the IHD screen now only show gas usage (Chameleon) so what have I done ? how to fix. Now by chance I have just got my Octopus mini set up & that's not showing gas, am I just unlucky…
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E.ON announces acquisition of UK energy supplier OVO
https://www.which.co.uk/news/article/ovo-to-be-bought-by-eon-what-this-means-for-ovo-customers-a6x927b3PYrc
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Smart Meter Issues After Switch
We moved our energy from Octopus to EON Next on March 19th, I have an EV so it was Important to get a decent overnight tarrif and with the events in Iran I was looking for a fixed rate and this fit the bill. A couple of days after the switch I noticed the smart meter was still showing the Octopus details and tariff. This…
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Ovo energy customer? You may be moved to E.on in future – here's what's happening
Ovo energy users could become E.on customers later this year under a planned takeover deal agreed between the two energy suppliers. However, there's no change for now, with the deal still subject to regulatory approval, including potential scrutiny from the competition watchdog. Read the full news story: Ovo energy…
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EDF meter readings history gone AWOL
Just wondering if it is a site glitch or just my account. Logged on this morning to enter my latest meter readings, which were accepted, but whilst the last 18 months of gas readings are listed the electric list is blank. Just says there are no historical readings. I am not concerned as I have all my spreadsheet data &…
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Opinion needed on failed supplier switch compensation.
So situation as follows. No welcome message on meter or IHD, when it usually shows on a switch. New supplier has admitted verbally and in writing problems their side, but not in wording that says switch is failed, in their words its just a meter communication error. Meter is actually communicating, Bright service still…
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Octopus Tracker
I just wondered about people's experiences with this tariff and whether they feel they are winners or losers. I got a quote from them yesterday, and I have to say I find the numbers highly misleading. The figures are very attractive, beating even the good fixed rate tariff I got from Avro, but presumably based on an…
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SEG Tariffs for Solar
Hi, We had solar panels installed a couple of months ago and have been trying to change our tariff to Octopus Intelligent Flux. However they have suspended this tariff for new joiners because of the volatility in the energy market (I'm guessing the Iran conflict). Much as I'd like to stay with Octopus, does anyone know of…
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Fuse Energy & OFTM Reviews please ⚡️
Do you use Fuse Energy? What do think? How is the customer service? The App? Billing? Please let me hear your reviews. I've read the previous threads, Trust pilot etc. I'd like to hear from current or previous users. I'd also like to hear the same about Outfox the Market? It's time for me to divorce 🐙 It's been a long time…
For questions about water supply to your home.
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Most recent: Thames Water meter readings and bills issue by MattMattMattUK
11 May at 6:52PM
A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.