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Energy

Discuss utility providers, tariffs, bills and energy-saving tips. Use the main board for electricity and gas, or explore the sub-boards for water bills, heat pumps and other fuels.

Water bills

For questions about water supply to your home.

4.3K discussions 28.8K comments Most recent: Overcharged incorrectly for sewage - reasonable compensation? by LordOfCats 21 April at 4:21PM
Heat pumps

A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.

437 discussions 12.1K comments Most recent: Another tariff query! by LessImpecunious 20 April at 11:09PM
LPG, heating oil, solid & other fuels

If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.

7K discussions 57.1K comments Most recent: Calor Gas Standard Tariff by Woodcutter69 20 April at 7:40PM

New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
Smart Meter HELP
Hi All, This is going to be a long one. Please could you advise on what we can / should do here please. Property Context We live in a two-bedroom bungalow which is fully electric. It is classed as a "Scandi" house it has triple glazing and a villavent system. We have lived here for 5+ years. In the last 4 years there have…
Well that was a short drop in prices...
Thank you Octopus IOG tariff. April Price drop Now informed May increase. So prices re now higher than pre April drop 🤣 Suppose bright side is off peak is a fraction cheaper 😜
Octopus Agile
Is Octopus Agile worth changing to if all you can change to cheap hours is dishwasher and washing machine
Door Knocker potential scams
I have just had someone knock on my door claiming that they work with "all 22 providers," but then only mentioned Scottish Power and Octopus. I am in an odd position as I got transferred from robin hood to British gas when the former went bankrupt and a special tariff that was set up that is cheaper than anything else…
FUSE UPFRONT PAYMENT TO SWITCH
Email from Martin Lewis 16 April 2026 advising to get an energy fixed deal before they are withdrawn as July cap likely to be 15%. Signed up with FUSE only to find that once i had got to the end of the process, setting up Direct Debit etc., i was asked to xfer £100 as a pre payment (due to credit check red flag) to effect…
DMEX process/rules
Currently in dispute with my supplier over gas billing. They've now provided me with revised bills, and now that I've complained to the ombudsman, supplier has just mentioned doing a DMEX and manually generated bills. By googling I've discovered that DMEX probably stands for 'dummy meter exchange'? And suppliers use this…
MSE Cheap energy club -British Gas Collective Feb27 problems
I have tried to transfer to this tariff and have been refused. I am an existing customer in credit. The MPAN/MPRN numbers are correct. I have done online chat with British Gas 3 times and have been told My area cannot have this tariff it is not available until the end of the month This tariff is gas only and I am a dual…
Can you switch one Utility within the 14 day cooling off period?
I've always used dual fuel tariffs & have never thought of splitting them up with different companies so I was just wondering if you sign up to a dual fuel tariff could you then switch to a different supplier for gas within the 14 day cooling off period penalty free? Or would that invalidate the electric tariff deal they…
Solar use vs export
This discussion was created from comments split from: New Price Cap 1 April 2026 Octopus Fixed.
Energy news in general
For GENERAL observations and information not related to specific suppliers.
Home Energy variable vs Octopus fixed
so I’ve read through Martin’s advice and any threads but still struggling to figure out what to do. We are on the Home Energy variable tariff which is a discounted vs price cap tariff. Currently averaging around 10% below cap. With July price cap looming is it worth sticking with it (hoping that even if price goes up it…
How much compensation am I entitled to from British Gas?
I have had many issues with British gas for the past 16 months, ongoing issues that have not been resolved. As a result I have incorrect markers on my creditfile, ruining my credit score. I am due to remortgage in September and this is causing me a considerable amount of stress, I have been rejected from credit cards too.…
Disputed bills after solar installation
Hi all, I’m looking for advice on a billing issue with OVO Energy. In April 2025 I had rooftop solar panels installed. Since then, my existing mechanical electricity meter has started running backwards when I export excess solar electricity to the grid, and forwards when I import electricity. I have regularly submitted…
Price cap confusion
Hi. Apologies for sounding ignorant, but I am a bit confused as to whether I need to switch or not. I am with Octopus currently, and they have been fine. My current tariff runs out in May, and i have been offered a choice of fixed or flexible rate by them. The flexible is currently coming in at slightly under the price I…
MoneySaving Expert EV Tariffs Wrong?
I've just been browsing the following page: https://www.moneysavingexpert.com/utilities/ev-energy-tariffs/ My concern is that it does not appear to actually reflect the correct pricing or am I missing something? The Intelligent Octopus Go tariff is completely different to what I pay. The table quotes the cheap rate as 8p…
Octopus Fixed Tariffs 2026
Octopus 12M Fixed January 2026 v1 Is now current offering. Mostly increased I think.
Should I fix now?
My current fixed tariff ends win Oct - so still a few months left on it. However, with everything going on in the world, should I switch to another, more expensive, fixed, that will safeguard me until April 2027 instead? Or should I hold and risk it for Oct? In the below - the top tariff is what I am currently on, and I…
Octopus Energy reviews: Give your feedback
This is a feedback thread on energy supplier Octopus Energy Please share your experience with other MoneySavers. Click reply to take part * Did your switch go smoothly? * Have you had problems since? * Is it easy to contact? The feedback comes as part of the Cheap Energy Club Click reply below to discuss. If you haven’t…
SSEN Connections
A few years ago I requested my electric meter be moved. I lived in a farmhouse and the meter was in a barn belonging to someone else. I was initially told because I paid the bill for both meters it was my supply and moving the supply cable at a cost of 500 pounds. Paid it, then was told that I would have to install a…
Octopus Energy price Hikes 1st May 2026
Just had an email from Octopus energy detailing their upcoming price hikes on the 1st May. Standing Charge up by 3.56% EV rate 11;30pm to 5.30am up an astonishing 32.7% Day rate up 8.97% Overall my bill for the year is up 11.25%

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