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Water Metre seems too pricey!
Hi I am a student living on my own, away from home. I have had a letter through regarding my water bill and water metre etc. Having only lived in my flat for less than half a month. I am confused as to why I would be charged the same as other months, something I already feel may be a little too high (£25.50). I have asked…
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water bill in wrong name
I hope I have put this in the right place. I was wondering if someone could help me. I haven't lived at parents for about 8 years and only of home every couple of months, I went home last weekend and had a bill from united utilities for £1007 I asked my parents who said they have never paid a water bill :/ There was also a…
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Leaky toilet do I need to pay?
I received a letter from Yorkshire water about 5 weeks ago saying my usage had gone up considerably and that they suspected a leak. They have since come out and I have also had a private plumber to investigate and it's actually my toilet that has been leaking in that water has been flowing from the top of the toilet…
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Bought house with meter, had bill based on RV
Hi all, I've recently bought a house in the Yorkshire Water area. The house has a water meter, but the previous owners were still billed based on rateable value. The drainage & water search commissioned by my conveyancer says that Yorkshire Water would force me on to a metered tariff after purchase. The conveyancer drew my…
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Surface water drainage charge - drains to farmers field
Hi, My water bill contains an charge for "Surface water". The roof of the house has conventional gutters and downpipes which drain to a public sewer. The property has a large concreted parking area and private road, which drains to a farmer's field adjacent (and below) the property. There is no soakaway or similar - the…
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Rateable value very high - property divided in 1980s
Hi, I have recently bought a 4 bedroom semi-detatched property in the Yorkshire Water area. The combined bill for fresh water and sewerage is £650pa. This seems very high to me - my previous 3-bed terrace in the same area was £220pa. I understand that I have the option to switch to metered, and that might be cheaper. For…
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Water bill shocker!
Came home to letter to say in arrears yet I pay every month on line. Rang company and got usual run down of what they have to say I then said I'm puzzled as to arrears and what was it how much and how did it occur. £1400!! Apparently my booklet payments have never covered invoice amount since 2006. I argued that they…
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Can I find out the ratable value of other tenants propertys in a block of flats?
My mum lives in a block of flats designed for the elderly they are all a similar size with near enough the same layout. None of the flats have water meters. My mums pays £40 a month for her water her neighbour and some of the other tenants pays £21 a month. Is there a way of finding out the ratable value of the other…
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Ensure connection to correct meter!
If you are being connected to a water meter, ensure you are there when they do it so they can do a water stop test. I was connected in 2012 and my bills increased from 5 cubic meters to 28 in two years. I queried it constantly, as I thought I had been connected to the cottage being renovated next door. Eventually, this…
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Water Meter location
Good morning, I have just had a letter come through the door stating Southern Water would like to install a water meter at my property. I do not have a problem with this and have known for a few months that it would be happening. My question, if anyone can help, is this. As I live on a private estate there are no footpaths…
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£26,575 Water Bill !!!???
Good Afternoon I would like some advice on a recently received bill from Thames Water. I own an independent health & fitness club on the ground floor of a mixed use commercial and residential building. It transpires that since TW installed a meter 'sometime' in 2001, they have not been billing for the supply of water and…
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Advice needed - complete farce with South Staffs
Moved into this property in September last year. It had been vacant for 2 months so I called SSW to tell them the date that we had moved in so we could have an accurate bill and not be billed for before we had moved in. Got a letter sent to my previous address to say that they had read the meter for my new house, but had…
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Free Water and Energy Saving Pack
I've just got my FREE water and energy saving pack from Yorkshire Water....it has a flushsaver, shower timer, tap inserts and a showersave in it...also have been entered into a competition to win a washing machine...seems a bargain especially if it saves me money on water and energy bills. You've got to be a Yorkshire…
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Water Bill Query
Hello all, I moved into a new flat last month. I rang the utilities companies to tell them and the water company wants me to pay a full years rate by the 1st of February, even though I wasn't living at the property in April-July. They then say they will send me a new bill in April next year and as I am moving out at the…
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Water meter on my land.
Hi all. Just back from hols to get a request from water co to fit meter (no problem with that). However they need to put it on my land. In front of my house is a paved (small bricks in a mosaic) about 4 x 4 meters. House is in effect terraced (I say in effect as there is a garage port to one side but that is not mine). 1/.…
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Thames Water - Changes to Direct Debit
Hi Guys, Not sure this is the right area to post to, if not please can someone point me in the right direction :) I have just checked my bank statement and realised Thames Water have changed my direct debit, and not notified me of this. I am going to call them up to complain, but want to know where I stand on this. Can…
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Hose Pipe Horror! Help
I went away for 3 months to stay with my daughter, our trusty neighbor looked after (watered) our plants & bushes etc.) When we got back at the end of July I did a water reading as I always do, I couldn't believe my eyes! it said I had used 40 units in the 3 months we were away!!! Our neighbour had told us he thought he…
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Southern Water--Huge Meter Bill Caused By Leak
Southern Water changed our whole road to meters in January. There are just two of us in a detached house and we pay £45 a month, estimated as a new meter but expected to go down when reviewed. Got a letter today to say we are using 2000 litres of water a day and our yearly bill will be around £200 a month, £2400 a year!!.…
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Just moved: shocked at water bill increase
Hi, Ive just moved home in the same town, must be a mile and half away from the old home. As we are in the same town with same suppliers, I presumed our water bills would remain the same too. I got a shock when one water bill has gone up by £5.50 per month (for supply) and nearly £15 per month (for waste). cant work out…
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Anglia Water Customer relations - an update
Anglian Water Customer Relations - an update I attach copies of posts made in July 2012 & July 2013 Since July 2013 I have paid another £598.04 in charges. So the current position is that I have paid £1107.07 to Anglian Water over the last two years and many thousands of pounds over the last twenty nine years.…
