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Big water bill, but on someone else's name
Hi, We live in a shared house that we rent. over the years there were numerous people lived here and we have a bill just over £2000 and that is about 5 years of water. Its a bit twisted but i try to explain. 5 years ago 2 of the ex tenants (they already left) came over from another house and when united utilities asked…
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Big water bill in new house
Hello everyone Firstly to introduce myself. We recently bought our first house. This has been an exciting time for us but also brought some very new experiences.... being a homeowner brings new responsibilities :) There's a whole bunch of question I have about different things so I'm looking forward to speaking with…
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Water Meter Increase
My house is a 3 bedroom terraced house in Southampton and there are 2 of us who live there. We used to have a fixed yearly fee of about £200. The water company gave us no choice to have a water meter fitted, and to our horror, the annual water bill is now over double at about £450 p/a. We live near the centre of…
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Sudden jump in water bill
We're at a loss, For the past 5 years our water usage has been consistent, about 50 units (cubic meters) per half year, the suddenly the new October bill is 135 units? The only unusual things in the last six months have been a slight overflow leak in the toilet, which I fixed in half a day, and we've had the drive block…
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Problems with Severn Trent
Hi guys, Currently having a few issues with Severn Trent relating to mistaken identity and them being really unhelpful! Basically in August I received a letter from them informing me that I still owed them money on an unpaid bill from July this year from an apartment I moved out well over a year before. Looking closely it…
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Water bill for un-metered empty property
Hi, Looking for a little clarity as trying to reduce costs. We were selling our flat last year, only it fell through. In the process we moved to a new house and the buyer of the property messed us about so much the flat was empty for 4 months and then they pulled out. We have managed to rent for now to try and recoup…
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legal water and electric sharing
I contacted Northumbrian Water today and was quite surprised with their response.A business and i use this loosely have for the last five years used a neighbours garden tap to fill up tractor loads of water. Which they then use on their business premises and take some to another site ,also to water their horses and to use…
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How to deceased relatives money back from water company
How do I get my deceased Aunts money back from a water company for my mother ???. They would only send a cheque made out to the Executors of unless we get a grant of Administration or Probate which the cost would out way the £68 they owe us . any ideas would be great
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Water Bills, What's Cheaper ?
Hi. I was wondering if someone could help me. My fianc! and I are in the process of buying a 3 bed detached house. We don't have any children, just us. I was wondering if people could tell me if it's worth thinking about getting a water meter. We both work full time so we aren't there during the day using the toilet or…
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The Sorry Story of a Cannabis Farm - and a Huge Water Bill
I live on the second floor of a block of nine flats. Earlier this year my downstairs neighbour got caught out with a cannabis farm. We had suspected this was going on due to the obvious smell,but despite another neighbour reporting it, the police did nothing. What I didn't know was that my flat had been leaking into his. I…
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Thames Water took money from my bank a/c without permission
I recently moved out of one shared flat into another and so phoned Thames Water to close the old account and open a new one. Whilst on the phone nothing was mentionned about how I wanted to pay and so I waited for a bill. Before any bill arrived I checked my bank a/c and saw that I'd incurred charges for use of an…
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Can we still apply for a meter after £100 payment?
Hello, I'm thinking of applying for a water meter to save on the water bill in our newly moved-into rented flat. Thames Water sent us a letter when we moved into the flat a couple of months ago to say that water from move-in date until March would cost £296.63. My housemate contacted them and gave them £100 up-front and…
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Yay! From £43.56 to £19.33 a month - Thames Water
In our previous property (rented) our bill was initially £26 a month and then reduced to £23 a month after our first year there. In June last year, I bought a 3-bedroomed flat, and my flatmate and I moved in. Our water bill was set at £43.56 a month and when I phoned Thames Water to query it, they pretty much said that 'it…
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moved house - just found out we have a water meter!
Hi, we moved house this weekend and were told by the seller on the TA10 or Ta6 form or whatever it was that there was no meter installed. Now that we have exchanged, completed and moved in we have found a water meter in the kitchen :eek: It was an old lady that lived here before but she has passed away, do we have any…
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should I confess to a faulty water meter
Ive received a rebate of £200 from yorkshire water and my direct debit reduced by half. With no changes to my lifestyle over the last year it looks like my water meter is running very slow, ok its hardly moved since checking the last two weeks, now I'm more than happy with this situation but am worried that this will catch…
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Water metering
I have just moved into a new rented property, rang up Bristol water to inform them that we have moved in, then yesterday I receive a letter to say someone will be round in 10 days to install a water meter. In our contract with the landlord it states we are not allowed to install a water meter, and since the landlord lives…
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affinity late payment fee £50
hi,i have had trouble paying for my water bill but i managed to get the money together and pay this years bill of £498,however they have put a £50 late payment charge on top of this and the dept collection letters are coming through the door.Iknow i paid them late but £50 seems alot and anyway i am paid up untill next…
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Cheaper Water in Wales, Cardiff?
Hi I am new to this as have just moved to a house and wonder: is it possible to get cheaper water supplier in Cardiff as there is only one supplier- Welsh Water?
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Water Metre seems too pricey!
Hi I am a student living on my own, away from home. I have had a letter through regarding my water bill and water metre etc. Having only lived in my flat for less than half a month. I am confused as to why I would be charged the same as other months, something I already feel may be a little too high (£25.50). I have asked…
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water bill in wrong name
I hope I have put this in the right place. I was wondering if someone could help me. I haven't lived at parents for about 8 years and only of home every couple of months, I went home last weekend and had a bill from united utilities for £1007 I asked my parents who said they have never paid a water bill :/ There was also a…
