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For people who are unmetered (especially Anglian Water)
We are with Anglian water, and we seem to have one of the highest charges for them. I keep reading about charges for other areas, (we are in N.E. Lincs), and they are way lower than ours. I'm just so confused about it. We are in a 3 bed semi. Our bill for 2013/14 is £490.77. I've looked at the charges for 2014/15 and…
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Extorionate water bills for at least the last 10 years
We have always had high water bills since moving into our house - its a new build with a water meter. Since 2009 we have been keeping an eye on usage and have had the meter checked - no leaks and its not connected to anyone elses house. Our landlord and Northumbrian water blamed each other for a while then our landlord put…
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Water leak - Where do we stand
Hi all, Just after a bit of advice really. We moved into a new property and have previously noticed a leak on what we thought was our water meter (external to the property in the footway outside) which Severn Trent came out and fixed, job done we thought! However we have now received a letter from Severn Trent saying they…
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Outstanding water bill - covering 10 years
Hi my father recently had a debt agency contact him for an outstanding water for just over £4,000 over a 10 year period - he thinks he has paid some of this but not entirely sure and no evidence to cover we have paid half and asked for copies of the bill which we have yet to receive and it looking like we want - where do…
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MSE News: Water bills in England and Wales going up by 2%
"Water bills in England and Wales will go up by 2% on average from 1 April, water companies have announced..." Read the full story: Water bills in England and Wales going up by 2% Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro…
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Thames Water - sent a re-estimated bill 9 months after account closed - should I pay?
Hello! In August 2012 I moved out of a rented flat as it had a leak under the floor and the whole place needed renovating. Before they found the leak, Thames Water came and searched to see if it was in the pipes outside (their responsibility) and it was not. When we moved out Thames Water sent a closing bill with a meter…
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water payment confusion
Hi there I am on a water meter. Living on my own, and not being in my flat for any long periods, my usual water consumption is at the most 3 cubic metres per period stated by water company (3 mths?) Last year i had a water leak (not my fault) Being a council property they didnt class it as 'priority' and therefore having…
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Thames Water price hike
Having read that Ofwat had stifled Thames Water's plans to hike prices 11+% to pay for infrastructure upgrades last yeaer, I've just noticed that my monthly payments were increased from £28 to £32 last December (around 15%). Have any other TW customers noticed a similar uplift?
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Meter installed on neighbours water supply
During 2006 my daughter and I moved into my present property and I was informed by the Water Company that a meter was already in place on the water supply. Over the following couple of years I was billed and paid monthly DD. During 2008 I felt the useage was to high so wrote on a couple of occasions querying the useage. I…
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Check that your water bill is actually yours!
A few weeks ago I got my Water Bill telling me that my direct debit was to increase from £54 a month to £84. Such an incredible increase made me get out my old bills and check consumption. I discovered that our household water usage was increasing year on year since 2009 ( the earliest bill I still had), despite the fact…
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Sewage problem from next door
Evening all! Not sure if this is in the correct forum but I saw a similar sort of post from a while ago so here goes! :) We recently moved into a new house (built ~1940). It has soakaways for gutter drainage and i'd noticed since moving in a faint whiff of sewage in the kitchen at times, apparently coming from under the…
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Water meter requires outdoor tap to be capped
Hello, I'm with Sutton & East Surrey Water and requested that a water meter be fitted (it's just me and my wife in a three bed semi so I thought it might be cheaper than the current circa £450pa). The guy came out but because the pipes are shared with the other semi he said that they'd have to fit the meter nearer the…
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Replacement water meter - revised bill
I recently received a letter from Thames Water telling me my water meter was faulty, and that they had replaced it. They have 'recalculated' the final reading for the old meter for the period in which they say it was faulty. This estimate is based on the 2 weeks that the new meter has been in place. They have issued a bill…
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Water company asks if my flat is furnished?
Hi everyone, Recently moved in to a flat and was signing up online to Essex & Suffolk Water here: https://www.eswater.co.uk/your-home/your-account/moving-property/new/customer-info.aspx One part of the online form asks if you rent your home and if you have it for 6 months or more/less and whether it is…
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United Utilities 7 year old debt
Please excuse me first of all as I usually manage to read through past threads and find my answers there and my first post is somewhat complicated and needy..... A month or so ago my Partner received a letter to our home address with regard to her past address from an agency on behalf of United Utilities. When she…
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high water table and sewage
Woke up at 4 this morning fretting about high water table affecting the flow of sewage. Am I fretting over nothing?
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South West Water - Sending Bills Frequently at Random Intervals Instead of Quarterly
I have been getting water bills, instead of coming quarterly, they are coming at almost random times. I had this problem last year and it is continuing this year. For example, I got a bill on the 30th of December, then another on the 22nd of January. The January bill also contains the total for December, which I have…
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Severn Trent Water
I was paying monthly fixed payments of £45 per month, I found it to be rather pricey so I gave the water meter I go based upon the fact there are just two of us in the household with visits from family now and then. In all honesty I thought water meter would be cheaper, the payment plan was split in to two 6 month payments…
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South West Water sewerage charge
Just looking for a few opinions/ comparisons/ ideas from people if that's okay. My retired parents live in a 3 bedroom council house with my sister who is incapable of looking after herself and they have just received their water bill estimate for the coming year. It is over £1200 with sewearge charges making up over £750…
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High metered water bill - What are my options...
Typical story really... Got a meter in as I was told it would save money. Me + GF in two bedroom place, and our bill for 6 month was £342 and told we used 163m3 of water. The water company say that is 4 times more than they expect. They've been out once to check meter but I wasn't there. They are now coming out on 20th to…
