-
MASSIVE issues with Water Bill (Wrong Name)
Hello, I was wondering if someone can help, last September our water company stopped taken money from our account. When we rang out they ask to confirm the name on the account, but after I gave my name they advised that it wasnt the name on the account. So i told him my address and he advised still that it wasnt the name…
-
Southern water wrongly charging for surface water drainage
I have just received a rebate from Southern Water, who have incorrectly charged me for surface water drainage for at least the past eight years and possibly longer. Consumers are only supposed to be charged for surface water drainage if rainwater from the property drains directly into the public sewer. In most houses where…
-
In credit with SW Water
Hello! I think I'm right in that energy companies will now refund you any credit you're in on your 'anniversary' with them. Does this apply to water companies as well. At the last meter reading (3 months ago) I was £77 in credit with SW Water (£44 per month DD), so can I get my money back from them and get my future DDs…
-
water debt
I have a water debt of almost £1650 I recently got a copy of my credit report and it shows a default in respect to this its not that I didn't know to pay I just have not been in a financial position to pay low paid work high rent other bills etc I really want to get it sorted out but don't know how to approach…
-
Wrong water meter and refund
My water bills have increased dramatically over the last few years, despite my usage being pretty much same. Thames Water eventually came on site today to check, and basically they were taking readings from the wrong meter in my block of flat. They confirmed by turning off the water supply at the meter. Their system (and…
-
Anglian water
Freebies are back for Anglian Water customers.. http://www.anglianwater.co.uk/environment/using-water-wisely/Save-water-in-the-garden.aspx
-
Screwed over by NPower & Sainsburys- advice needed!!
My bf and I rented a house until Jan of this year. We were with NPower but took part in a mass switch to Sainsbury's Energy in June. At the time, we gave a meter reading for gas and leccy to Sainsbury's which my bf has written on our bill. Everything went fine from then on. We cancelled with Sainsbury's when we left and…
-
Scotland Water Bills
Hello, I will be moving up to Edinburgh soon for a graduate scheme and my Scottish girlfriend has told me that Scottish people don't pay for water as it is free provided for by the council. I assumed that this would just mean higher council tax. However, on further research it seems that you do pay water, it just goes…
-
Not paid any water
Hi, Moved into a small 1 bed flat 3 months ago and not paid any water rates, i've never received any corres form any water board nor have a tried calling them... as far as can see there's no meter as i'm in a block of flats I move out soon onto a new address, do i bother ringing them to say i've never paid anything or just…
-
Green deal projects
Visiting salesman offered a free deal on cavity wall insulation through British Gas free scheme. Said I'd look into it. Firstly read that the scheme is for people on benefits, then I called the Green Deal Awards company and was told it is a new CEIR project for detached houses and everything (surveyor etc) is absolutely…
-
Exceptionally high water bill (South West Water)
I have just received my latest water bill and it is exceptionally high - £116.50 a month :eek: It was already high previously (£76.50 a month). From Aug - Feb we used 107 cubic metres. I'm on a meter. Living in a small 3 bed house, with 2 teens. No dishwasher, no hosepipe, we shower instead of bath... (and no swimming…
-
How long do you have to pay a water bill?
I'm with thames water and have received a bill for water usage from the 3rd October to the 21st of March. How long can I wait before I have to pay the bill? Cheers James
-
Massive first Thames water bill
Hi all My girlfriend and I just moved into a new place 3 weeks ago and received our first water bill yesterday. Came to £474!!! Was £28 for the 3 weeks plus the balance for the next year! The whole amount must be payed by 9 April according to the bill. Haven't payed bills before so not sure how it works, assumed it would…
-
Average water rates>?
I'm not used to living on my own but there will come a point when I'll probably have my own flat. I was shocked to see how much people pay for water in this country. I see for some it costs about £30 a month. Say I were to live in a taxband a flat. Now I know the average rate is regionally dependent. however what's the…
-
Waterboard wont backdate all money they have overcharged me
Just had a ding dong with Yorkshire water, They sent me a letter saying they are reducing my bill because a neighbour informed them that their home was not connected to the sewer for surface water drainage, and as i had a similar property, they would reduced my bill, but.....they would only go back to last April 2013. (so…
-
Water Companies Now Allow Monthly Paymernts - How Come?
I noticed that Severn Trent allow water charged to be set up to be paid monthly. There was a time when they insisted on 6 months in advance, so what's changed? I remember a time when I was threatened with a Claim in the County Court if the advance charges were not paid (regulars on here will know how that ended), but now…
-
Confused.com!!
Hi there, I am on a water meter and I am now paying £13 a month for water..which I am happy about. I am still paying £25 a month for sewerage though??? surely not right? Can anyone explain it to me please? Should have said -- South East and Southern Water. Many thanks
-
High consumption
Would appreciate any thoughts / help. Longish story - will try and cover all the pertinent point. 29 Nov 2013 - New water meter fitted. Lived here with metered water for the last 13 years. Water company admitted that meter was changed as they had been unable to see the reading for 2 years :mad: Yes, I should have noticed…
-
Is my water bill high ?
Hi my uncle has just brought his 3 bedroom house with a family of 4 from the council and just got a bill from Affinity Waters for £350 for 1 whole years supply. They are charging him £182 for Clean water on an non-metered charge and also £172 for a Sewerage charge. does his bill look ok or does he need to get a water meter…
-
Do I have to have a water meter?
Apologies if this question has already been asked. My water board (South East Water) plan to roll out water meters to all properties by 2020 and I think that I'm scheduled for one in 2017. Do I have to have one fitted? And if so do I have to accept the metered rate? Or can I choose to stick with the old rate based on the…
