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Waterboard wont backdate all money they have overcharged me
Just had a ding dong with Yorkshire water, They sent me a letter saying they are reducing my bill because a neighbour informed them that their home was not connected to the sewer for surface water drainage, and as i had a similar property, they would reduced my bill, but.....they would only go back to last April 2013. (so…
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Water Companies Now Allow Monthly Paymernts - How Come?
I noticed that Severn Trent allow water charged to be set up to be paid monthly. There was a time when they insisted on 6 months in advance, so what's changed? I remember a time when I was threatened with a Claim in the County Court if the advance charges were not paid (regulars on here will know how that ended), but now…
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Confused.com!!
Hi there, I am on a water meter and I am now paying £13 a month for water..which I am happy about. I am still paying £25 a month for sewerage though??? surely not right? Can anyone explain it to me please? Should have said -- South East and Southern Water. Many thanks
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High consumption
Would appreciate any thoughts / help. Longish story - will try and cover all the pertinent point. 29 Nov 2013 - New water meter fitted. Lived here with metered water for the last 13 years. Water company admitted that meter was changed as they had been unable to see the reading for 2 years :mad: Yes, I should have noticed…
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Is my water bill high ?
Hi my uncle has just brought his 3 bedroom house with a family of 4 from the council and just got a bill from Affinity Waters for £350 for 1 whole years supply. They are charging him £182 for Clean water on an non-metered charge and also £172 for a Sewerage charge. does his bill look ok or does he need to get a water meter…
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Do I have to have a water meter?
Apologies if this question has already been asked. My water board (South East Water) plan to roll out water meters to all properties by 2020 and I think that I'm scheduled for one in 2017. Do I have to have one fitted? And if so do I have to accept the metered rate? Or can I choose to stick with the old rate based on the…
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Leakage Allowance Credit
I have finally received a substantial Leakage Allowance from Thames Water after almost nine months of hassle. This shows up as a credit on my account. However, it's going to take years to burn this off at current usage. Am I entitled to have a cash refund?
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Read your meter next week - April 1st
It's that time of year when the water companies bump up their prices and then guesstimate how much you've used at the higher rate between 1st April and when they next read the meter. If you don't want to pay more than you need, then go out and read the meter on 1st April and send the reading into the company. They won't…
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Southern Water Direct Debit down but water consumption up
Hi, We have just had our metered bill for 16th September 2013 - 19th March 2014, 51p credit. We only moved into this house on 16th September and we told Southern Water the meter reading over the phone when we moved in and they read the meter on 19th March according to the bill. It is a three bedroom detached house that we…
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Water bill woes
Hi All, Is there any website or anything out there where i could find out what the last owner in our house was paying a year for their water bill?? I've heard that water companies tend to increase the bill when someone new moves in? We moved in a year ago and the water bill is HUGE in comparison to our last house. Our last…
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Better late than never
Have lived in our house 19 years, today I have finally got around to applying to Anglian for the surface water drainage discount. Fingers crossed they agree with my application and we start to save a bit of money.
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United Utilities Debt
Hey, So I got a letter this morning from a debt collection company saying I owed United Utilities £300. I wasn't sure why so I called UU and they said I owed £300 for the period of September 2012 up until now. Although I did live in the property I didn't live at the property from around September 2012. UU cancelled the…
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Paying two water rates
I have a problem that I am so confused about a coupe weeks ago our water was turned off so we contacted Northumbrian water and they said it was not them but the shop below our flat.he has the only water tap as the flat and shop are joined he turned the water off due to his high bill he has a water metre and we pay direct…
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Is £50 a month for water the norm for us?
Hi all, I recently moved into a big 1 bedroom flat with my girlfriend. I rang up today to sort out water, I first rang Southern Water and the lady said no problem, I'll set you up with fresh and waste it will be £30 a month starting April 1st. She then said sorry, we can only do waste for that location and not fresh water…
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Any way to reduce water bill without a meter?
Hello, I've just had my water bill through and it seems pretty big. Dee Valley Water are charging £488.29 per year, I only moved to the area about 6 months ago, can't remember exactly what my Severn Valley were charging but I'm sure it was about half this amount. It is just myself and my toddler in a 3 bedroom house. It's…
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Water bill has massively gone up
In the last 5 years I have lived in three properties, I have always paid roughly £18 per month on a water meter. 18 months ago I bought a house and Anglian Water set my rate for my metered water at £18 as per my historical usage. 6 months after I moved in me and my neighbours were notified that on the 1st April 2013 we…
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do people moving into a council house auto get a meter fitted?
My parents moved into a council bungalow in november same area as me and never had mter fitted and no mention of it? How come as I thought all new renters had one fitted?
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Mains water pipe leaking
Please please please can somebody help me, I have been told by Anglia Water that there's a leak under my driveway, the water bill is £655, the cost to fix the leak is £800 plus vat, I cannot afford the repair, so I begun trying to dig down to do it myself, I have only dug down 300mm and found the water main pipe, it's…
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Mains water pipe leaking, Helllpppp me please
Please please please can somebody help me, I have been told by Anglia Water that there's a leak under my driveway, the water bill is £655, the cost to fix the leak is £800 plus vat, I cannot afford the repair, so I begun trying to dig down to do it myself, I have only dug down 300mm and found the water main pipe, it's…
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3 names on the Thameswater account - possible?
Hi It is 3 of us jointly responsible for the Thameswater account. I know it is possible to have 2 names - but can we have all 3 of us on the bill? Thanks Chris
