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Better late than never
Have lived in our house 19 years, today I have finally got around to applying to Anglian for the surface water drainage discount. Fingers crossed they agree with my application and we start to save a bit of money.
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United Utilities Debt
Hey, So I got a letter this morning from a debt collection company saying I owed United Utilities £300. I wasn't sure why so I called UU and they said I owed £300 for the period of September 2012 up until now. Although I did live in the property I didn't live at the property from around September 2012. UU cancelled the…
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Paying two water rates
I have a problem that I am so confused about a coupe weeks ago our water was turned off so we contacted Northumbrian water and they said it was not them but the shop below our flat.he has the only water tap as the flat and shop are joined he turned the water off due to his high bill he has a water metre and we pay direct…
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Is £50 a month for water the norm for us?
Hi all, I recently moved into a big 1 bedroom flat with my girlfriend. I rang up today to sort out water, I first rang Southern Water and the lady said no problem, I'll set you up with fresh and waste it will be £30 a month starting April 1st. She then said sorry, we can only do waste for that location and not fresh water…
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Any way to reduce water bill without a meter?
Hello, I've just had my water bill through and it seems pretty big. Dee Valley Water are charging £488.29 per year, I only moved to the area about 6 months ago, can't remember exactly what my Severn Valley were charging but I'm sure it was about half this amount. It is just myself and my toddler in a 3 bedroom house. It's…
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Water bill has massively gone up
In the last 5 years I have lived in three properties, I have always paid roughly £18 per month on a water meter. 18 months ago I bought a house and Anglian Water set my rate for my metered water at £18 as per my historical usage. 6 months after I moved in me and my neighbours were notified that on the 1st April 2013 we…
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do people moving into a council house auto get a meter fitted?
My parents moved into a council bungalow in november same area as me and never had mter fitted and no mention of it? How come as I thought all new renters had one fitted?
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Mains water pipe leaking
Please please please can somebody help me, I have been told by Anglia Water that there's a leak under my driveway, the water bill is £655, the cost to fix the leak is £800 plus vat, I cannot afford the repair, so I begun trying to dig down to do it myself, I have only dug down 300mm and found the water main pipe, it's…
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Mains water pipe leaking, Helllpppp me please
Please please please can somebody help me, I have been told by Anglia Water that there's a leak under my driveway, the water bill is £655, the cost to fix the leak is £800 plus vat, I cannot afford the repair, so I begun trying to dig down to do it myself, I have only dug down 300mm and found the water main pipe, it's…
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3 names on the Thameswater account - possible?
Hi It is 3 of us jointly responsible for the Thameswater account. I know it is possible to have 2 names - but can we have all 3 of us on the bill? Thanks Chris
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water leak - question about locating the leak
Hello. We have been told by our water company that we have a leak. We needed to try to ascertain if it was in or outside the house. We did our best by turning off internal stopcock. We then discovered there was more than one (odd I know) and drained the water tank down too. As the water meter was still turning this proved…
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High water bill - LEAK UNDERGROUND?!
Me and GF live in 2 bedroom place. Our 6 monthly bill came and was £350 saying we used 163m3. About 4-5x the expected. Water company came and said they think it's the loft tank. As it trickles with gently running water all the time. They suspect it needs a new ballcock and valve. This makes sense - HOWEVER, could that have…
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For people who are unmetered (especially Anglian Water)
We are with Anglian water, and we seem to have one of the highest charges for them. I keep reading about charges for other areas, (we are in N.E. Lincs), and they are way lower than ours. I'm just so confused about it. We are in a 3 bed semi. Our bill for 2013/14 is £490.77. I've looked at the charges for 2014/15 and…
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Extorionate water bills for at least the last 10 years
We have always had high water bills since moving into our house - its a new build with a water meter. Since 2009 we have been keeping an eye on usage and have had the meter checked - no leaks and its not connected to anyone elses house. Our landlord and Northumbrian water blamed each other for a while then our landlord put…
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Water leak - Where do we stand
Hi all, Just after a bit of advice really. We moved into a new property and have previously noticed a leak on what we thought was our water meter (external to the property in the footway outside) which Severn Trent came out and fixed, job done we thought! However we have now received a letter from Severn Trent saying they…
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Outstanding water bill - covering 10 years
Hi my father recently had a debt agency contact him for an outstanding water for just over £4,000 over a 10 year period - he thinks he has paid some of this but not entirely sure and no evidence to cover we have paid half and asked for copies of the bill which we have yet to receive and it looking like we want - where do…
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MSE News: Water bills in England and Wales going up by 2%
"Water bills in England and Wales will go up by 2% on average from 1 April, water companies have announced..." Read the full story: Water bills in England and Wales going up by 2% Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro…
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Thames Water - sent a re-estimated bill 9 months after account closed - should I pay?
Hello! In August 2012 I moved out of a rented flat as it had a leak under the floor and the whole place needed renovating. Before they found the leak, Thames Water came and searched to see if it was in the pipes outside (their responsibility) and it was not. When we moved out Thames Water sent a closing bill with a meter…
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water payment confusion
Hi there I am on a water meter. Living on my own, and not being in my flat for any long periods, my usual water consumption is at the most 3 cubic metres per period stated by water company (3 mths?) Last year i had a water leak (not my fault) Being a council property they didnt class it as 'priority' and therefore having…
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Thames Water price hike
Having read that Ofwat had stifled Thames Water's plans to hike prices 11+% to pay for infrastructure upgrades last yeaer, I've just noticed that my monthly payments were increased from £28 to £32 last December (around 15%). Have any other TW customers noticed a similar uplift?
