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Making a claim against Wessex Water? Everything I can claim for?
About 2 or 3 years ago Wessex Water installed a new water meter in my dad's house but the ham-fisted plumber who installed it forced the connector, shredding the rubber washer - I was there when he installed it and I remember the sound of crrrreaaakkk! "that''ll do it.. just give it one more turn 'ere" creeeaakk! At the…
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South East Water Meter Problems
On 16th Jan 2014 South East Water installed a water meter. They privide a leaflet advising you to read the meter regularly to check usage and also describe in their booklet how to check for leaks by turning water off at the mains. SE Water read their meters wirelessly. When I took the lid off the meter cover I found the…
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Surface Water Drainage query
Hi I was hoping somebody could advise. The area I live in is a relatively new development (post 2001) and recently there has been a Facebook campaign to reclaim SW charges re Regulations that state SW should go to a soakaway. How can I tell if the SW does go to a soakaway? And how stringent are the Regs? Is the drainage…
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soak away
hi just joined so bare with me question soak aways.I get a discount but only after I found out about it recently so for ten years I paid for something I never used ,Anglian water (daylight robbery).Surely they know what houses have soak aways. cheers
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Sudden water bill from South Staffordshire water
Hi I moved into my house 6 months ago and registered with all the utility companies as you do... So I phoned both water companies that operate in my area only to be told by both of them that they did not supply the water to my property and that I would receive a letter from the supplier shortly..... ....each month rolled…
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Moving from business to domestic rates
Hi all, I am a bit new at this, so here goes what i think is a difficult question that I am hoping someone may be able to answer for me. I lease a building that is registered as a Guest House but I no longer run it as a Guest house due to my age (I'm 72 now) and there is only my partner and myself living in the property…
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Combi boiler low pressure hot water
At off peak hours the shower works fine unless a tap is turned on. I want to do a loft coversion and add a shower. will this work ? I am aware it is illegal to install a pump directly to the mains. However if a sealed tank with stopcock is fitted to the mains at source after stop valve Say 200L with a 1.8 bar twin pump and…
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Wastewater
Hi All, I may have read this wrong... Thames Water charge 70.41p per cubic Meter Southern Water charge £2.198 per cubic meter If I haven't read it wrong, how can Southern water get away with charging so much more than Thames water, and what is the justification in doing so? Cheers
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Southern water. Am i paying too much?
I moved into my flat on the 10th December. I have barely touched my water and yet i have to pay a fixed payment of £40 monthly even though i dont use much at all and its only me who lives here. Plus with 13 days i had to start paying that amount. Doesnt sound right to me?
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Hertfordshire Water Rates
Hi all, Might be a bit of a n00by question, but I was wondering if there was a comparison style website for water rates?? I've had a quick Google and nothing really seems to come up. I'm currently living in St Albans and as far as I know the two suppliers around here are Thames Water and Affinity Water, but how do I know…
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Northumbrian Water - water saving kit - anyone got one?
... Because mine has come without instructions on how to fit tap/shower inserts!
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6 Month Estimate - Severn Trent
FTB - moved into property (sort of) and I rang Severn Trent Waters to let them know and to give a meter reading etc. So once that was done I said 'how shall I pay? Is DD okay' they said yes, however they would need to base the DD on the average consumption for a 2 bed semi (2 person) which was about £360 a year (seemed a…
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May have left tap running for months!
I discovered this morning that my outside tap has been left running. As its at the front of my house, I have a hose that connects it to the back garden, which is why I hadn't noticed it. It might be that one of kids in the close has messed with it and turned in on by accident, but I have a bad feeling its been running…
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Confused by amended water bill
Got myself in a pickle with the water company and I'm not even sure how, please help! Bill for January 2013 - July 2013 Amount due at last bill £45 Payments made since last bill £150 (£25 per month) Charges for this period £194 Account Balance £89 Bill for July 2013 - December 2013 Amount brought forward £111 Estimated…
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Smelly eggy kitchen - blocked drain.
I am not sure if this is posted in the correct place but just need a little advice. We had a very smelly downstairs kitchen near the drains..eggy smell... ONLY when using the bathroom upstairs though... we thought it was from using the shower but now think its after toilet has been flushed... anyway after investigating my…
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Extremely high water bill and a dripping tap...
Hi. I recently received a quarterly water bill from Yorkshire Water for £360. This was an estimated reading. I live with my partner in a rented 2 bedroom flat - we both work 40-50 hours a week each and don't use water excessively at all. Obviously I called Yorkshire Water regarding the bill and they said there may be an…
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getting metering in a freehold block
İ own a flat in a freehold block of flats and want to get metering. The freehold company have applied top the water company and have been quoted 3000 quid(about 2 years ago) and do not want to go ahead due to metering becoming compulsory in 2017 and thus putting the onus of the water company...i want metering asap because…
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Water Meter - Single Person, but high bills
Hi all Long time since my last post. Wondering if anyone out there can help me out with some sage words of advice. Bill under RV system was approx £440 per year as I recall, which wasn't great for one person in a 3 bed house. So I switched to a meter in 2011, having used different usage calculators and figured I could…
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Big bill from UU
Received my half yearly bill on friday from UU to read it and be shocked, £486.32, that works out at over £80 per month. Now let me explain quickly I'm single and work away 3 days a week, i use the washing machine twice a week and have a shower everyday I'm at home. I have no idea where the water has gone, i spent all day…
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Thought our landlord paid our water bills!
Hey everyone, I'm hoping you'll be able to advise me on the matter! Myself and partner moved into a privately rented, 2 bedroom flat about 6 years ago. The electricity and gas account with edf was transferred to our name, and I sorted out all the other bills, except the water, as our landlord had never received a bill in…
