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Thames Water WaterSure+ Application criteria process -one to watch?
Submitted application to Thames Water Received very vague grammatically incorrect letter back refusing my application on unclear grounds.. and i quote: "based on your current circumstances you don't qualify for help from these tariffs as your Thames Water bill does not account for 3% of your household income. / as you…
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Water Meter refund?
Hi Thames Water had been previously charging me £50 per month (I live on my own), when I queried this they stated that the costs were based on the property rateable value and not usage. I have since had a water meter installed and am only using £10 per month worth of water. Can I claim a refund for the years of…
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Paying too much for water?
We are a family of 2 adults and 2 children under 2. We've had a water meter fitted but we've only been in the property less than a year. Currently my water bill is coming up £235 for just 2 1/2 months! I can't believe we're using that much water, but basically the bill says we're using 105 cubic m of water in less than 3…
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Water Meter going a bit mad?
Water Provider: United Utilities. Location: Tameside - Cheshire, Manchester According to my Water Meter - since it was installed on Friday 4th at about 1pm, my understanding is that it's saying i've used 938 Litres?? - can someone clarify that is what the Red Digits are saying. 00000,938 My 3 young children were here…
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Water bill using meter...need advice.
Hi, A couple of years ago we were put onto a water meter, they cut our bill from £32 a month to £19 a month using the meter. Then they put it up to £38 a month. Today however I got a bill for £66 a month. They told me I had arrears because when they were charging me £19 a month at the beginning I wasn't paying enough. I…
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Unadopted Sewer
I, along with a number of other households in our area, have recently received a letter from United Utilities telling me that we are due compensation because they failed to adopt the sewer serving our new build estate from the builders until 16 years had elapsed. They have offered 6 years worth of sewerage charges (approx.…
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sudden water bill - newmarket, UK - confused!
I bought this property in newmarket, cambridgeshire during end of last year. I remeber the estate agent saying that there is no water bill in this area, but received a letter from anglian water last week asking whether this property is occupied & water meter readings which has first 3 digits filled by someone, but I don't…
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Water bill up from £44 to £76 a month!
There are only two of us living in a semi-detached house (it was our first year in the house) so I was surprised to see my bill jump to £76 a month. That's nearly as much as our energy bills! Looking in more detail we were charged £299 for 177 units of water and £348 for 160m of sewerage, but as we 'only' paid £450 thats…
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Previous Tennant bills (who will still be living there)
Hi all, I searched around for an answer but didn't seem to come across one (bit of a unique one) so apologise in advance if the answer is out there somewhere. I am a student and moving into a friends property which he owns, he is also a student and will be living at the property for the year. He has not being paying his…
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sky high water bill and usage??
Hi there, long time lurker, first time poster. Moved into a brand new house last may, with the other half, and have my mate who's in the marines lodging . first water bill came last december, which was just under the £200 mark for 6 months. now bearing in mind in these first 6 months, we had numerous guests/gatherings, so…
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7 year old water bill.
Hi All If anyone can give me some advice on this I would be very grateful. Affinity Water (previously Thames Water) have sent me a bill and a second letter threatening further charges etc for £19.92 for my previous address where I lived 7 years ago. I thought I had settled my bill when I moved house and have had no…
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Non-metered charge discount
Thought I'd share the conversation I had this afternoon with Thames Water. I moved into a new flat, had the guy round to see if a meter could be fitted, turns out it can't because there are two separate supplies and one of them is shared with a bunch of my neighbours. Which I already knew, but I wanted to get on the…
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2 year old water bill
hey guys, I have an issue with south west water. I fell ill with depression back in 2008. I was ill for about 4 years. within this time I was claiming employment support allowance and my water bill was being paid by water direct. In 2012, march, I started work again after recovering. I called through to the water company…
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Apparently I use 412 litres a day?
I've just got a water bill and noticed my household apparently uses 412 litres a day... This seemed like an awful lot to me so I went online and found a calculator that worked it out based on bath, washing machine, people, etc, etc and even stretching the truth and saying that we have 1 more person and more showers etc,…
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Another SWD thread ......
First off hi, long term reader / lurker, first time poster I have read lots of threads about a rebate / reduction in bills if the SWD doesn't discharge into the utility providers drains, but this is slightly different In summary we recently received a letter from United Utilities advising that they had only formally…
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3 houses' rain water disappearing into my garden
I wasn't sure which forum to post this on and as I don't want to post twice please see: https://forums.moneysavingexpert.com/discussion/comment/65869486#Comment_65869486
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Can this be right? Advice pls
Hi all, I have been concerned that my water bills are high for some time, although Im not sure why. Here are the facts Water Meter (Severn Trent) Household - 3 people ( all shower daily, normal amount of washing and eco washing machine, about once a week we might have a bath instead of a shower) ...use water butts for…
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Outside water pipe cover
I have been reading on here about water pipe insurance and was wondering if I needed to get cover. The water meter for my supply is in my kitchen so I thought I only had to pay for anything from my side of the meter but I'm not sure that is the case. I have check on my buildings insurance paperwork which says I'm covered…
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Smartsource Water
This company claims to save money on your water bill but how can they save if I'm on a rateable value charge? I've heard some strange stories about them like not returning phone calls. Has anyone had experience of this company and can they really save me money? Seems too good to be true! They may be ex-employees of the…
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Yorkshire Water...... AAARRRGGGHHH!
We have just received a letter from YW to say that our monthly METERED payments are increasing from £28.00 pm to £80.00! When I queried this, I was told that we are high users, using approx. 500 Ltrs per day. How can this be possible, when there are only 2 of us in the Household and both work fulltime? I suggested that…
