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United Utilities Leakage Code of Practice
Does anyone have any experience of Unitied Utilites fixing a supply pipe? It's been confirmed that we have a leak and they are very kindly coming to sort it out for us, but we have a slight problem. Our drive is brick and the chap who came today said that legally they have to make the drive fit for purpose, so will tarmac…
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Anyone had a bore hole installed?
Anyone around Herts or Watford or the NW London area had a bore hole installed to tap into their own water supply? Any recommended suppliers? Also what are your views after having it installed? Is it safe to use the water from a bore hole for a swimming pool? Thx.
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about to move into firdt home but not sure whether to go on water meter
Hi all, Me and hubby get the keys to our first house next week and the current owners pay £40 a month for their warter which I assume is correct as its based on the type of house it is if that makes sense. £40 is twice what we are paying now(moving from rented 2 bed terrace to 3 bed semi) would it not be cheaper for us to…
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water company want me to pay via benefit
I have been claiming JSA for a few months and not been fortunate to find a job. As a result I fell slightly behind with my water rates that I paid monthly £40. I owe almost a month and a half so I rang and they wanted me to pay 54 pounds a month and I just couldnt afford it. They have arranged payment direct from my JSA…
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Why do water rates vary so much across the country? Vary hugely more than Oil / gas
Does anyone know the official justification to why water rates vary so much across the country? The exact same house, with the exact same usage on a meter can be two to three times the price depending on the location. Oil and gas has to come hundreds / thousands of miles away and vary s by a small percentage across the…
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I'm moving into a rented property, is it possible to get a water meter?
How would I get one, how do they work? And how would it be fitted? I've heard they save money as there's two adults moving into a two bedroom house! Thanks
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Southern water
I wonder if someone could help me. I pay my water bill every month to Southern Water by direct debit and it has come to my attention today that I have been paying for Surface Water Drainage and have been doing so since I moved into the property in 2006. It is £10.72 a month. The whole estate has been paying this when in…
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Wrong water meter
I have recently discovered that I have been paying for next doors water for the last 3 and a half years and vice versa. This is because they assigned the wrong water meters to each of us. As a family of five live next door and I live on my own I am expecting a large credit to my account. As this has been rumbling on for so…
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Low pressure pump - cost?
We have low pressure in our guest shower. It's not an electric shower but plugged directly into the water tank. I've had a look at some solutions to the problem and seeing that moving the tank itself isn't possible it seems the only option is to install a pump. Any idea what sort of cost I'd be looking at for a pump +…
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Is there help for water costs for people on benefits please?
Hello I have a couple of questions please. I am on incpacity benefit and DLA and I am wondering if there is any help with water costs for people on benefits please? I live in a one bedroomed flat. Not had a bath in the last six months. I am a homeowner and I have a water meter. Today, I got my latest 6 monthly water useage…
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MSE News: Ofwat rejects Thames Water's bid to hike bills
"Ofwat says Thames Water's 8% one-off increase to households' average bills of £354 could not be justified..." Read the full story: Ofwat rejects Thames Water's bid to hike bills Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro…
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What mains pressure do water companies have to supply?
I've heard that water companies have to supply a minimum pressure of 1bar. Is this a legal requirement and, more importantly, does the pressure have to be at least this much 24/7? We've got a problem with low pressure stopping our mains-fed electric showers working. I got a pressure gauge and our water pressure is 1.5bar…
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water Supply Pipe Repair
My water comapny has told me that should my water supply pipe spring a leak then they'll repair it even if it's on my property provided that:- * The front of the property is no more than 50m to the stopcock in the road * The diameter of the supply pipe is less than 25mm * The leak is not too close to the front of the…
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direct debits
I wonder if we all stood up to the utility companies and set up standing orders instead of DDs then we can control them a little easier what do you think Martin?? simon:j
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High Water Bill - Metered
I just got the water bill today. We moved into a rented place back in May and haven't been able to provide a meter reading as the meter is somewhere in the road and we don't have access. The bill is just over £300 which I think is way too steep for less than 5 months water and sewerage (~£60 a month which is more a month…
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The Great ' Extreme water MoneySaving' Hunt
Great ' Extreme water MoneySaving' Hunt We've heard of some extreme tactics when it comes to water bill savings (see Should I be on a meter?), from strip-washing to using the dog's drinking water to flush the loo. So what are your top extreme tips to cut bills? Click reply below to discuss. If you haven’t already, join the…
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cant read water meter
I think we might have a water leak but we can't read the meter as it has lots of droplets of condensation on the meter where the numbers are. I have been advised to read the meter then turn off the stop tap and wait for a couple of hours to see if the numbers have moved with the stop tap off. Is there any way we can remove…
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Cons Botched Water Privatisation in 80s - Not Changing Mind About Meter!
So glad we got a meter :D We had the option to change our minds before a certain date, (in case of people selling houses etc, might be a disadvantage) However, Labour are set to scrutinise the water companies next as Thames Water going to hike bills up by 8% (dont the Chinese own us now round there, read that somewhere)…
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Entitled to water sewerage rebate?
Hi, I have just taken a call from Utilities Cost Savings Ltd, informing me that I could be eligible for rebate and compensation from my water company. They went onto to say that water companies have been charging for rain water drainage which they shouldn't be and in a sense this is Mis-selling, they wanted me to send a…
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connecting to the mains drainage system
We have a septic tank and the soak away is failing - we believed its collapsed. Its been there for a number of years and the onion shaped tank has been there for the same amount. Previous to us living here it was a single person or couple. We are a family of 5 and seriously considering connecting to the mains, and thinking…
