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Water bills

For questions about water supply to your home.

Froth on drinks, could it be the water?
Hi, Bit of a bizzare question, but I think it's a water problem, but what?? About 2 weeks ago we started to get a creamy coloured foam on top of our tea/coffee. As soon as the boiling water hits whatever's in the cup, a froth rolls up. I've tried putting everything in separately, but it still does it. I think it must be…
Jetting traps guarantee?
Hi everyone, Hope someone here can be of assistance. Moved into a new property in Glasgow in May this year. Upon moving in we discovered a leak under the floorboards of the flat (eventually turned out to be a burst drainage pipe that we got fixed for a low cost reliable plumber who was willing to go under and get his hands…
What happens if you don't pay your water bill?
Nothing apparently. Or that's what this article suggests - http://news.bbc.co.uk/1/hi/uk_politics/5050048.stm. The article also says that those who do pay are paying an extra £10 per year to subsidise those who don't pay. But maybe it's more - if 15% don't pay that means that 15% of what the rest of us pay is to cover the…
Replacing mains pipe - recommend an installer
Can anyone recommend someone to install the new larger blue water piping with the use of a mechanical mole so as not to disturb the front garden? I live in Watford. Also any suggestions for the best place to relocate the mains stopcock?
Has anyone reverted back to unmetered supply?
I'm about to buy a house which was in Jan of this year had a water meter put in. We have requested that this is reversed before we take ownership because if not, we would be unable to do this once we are the new occupiers. Affinity Water have advised only the current owners can request a reversion to unmetered and also…
Cellar flooded
Hi all, I am looking for some advice. I have an back to back house (which goes stgraight onto the pavement) with a cellar and its got water in (about 2 inches). I cleared it out the other night, it stunk and the fumes set the fire alarm off! I went back down again last night and about the same level of water was back. I've…
cisterns surcharging
Hi all,having a plumbing problem at home and wonder can anyone give me any pointers.Basically when the washing machine is filling or when the shower is being used the cisterns of the toilets in the 3 bathrooms all start to fill even though they are already full and then the water runs to the overflows in the cisterns,when…
Surface Water question ?
There are two identically sized terraced properties adjacent to each other. One is a 3 bedroom property the other is divided into flats. There is one charge for Surface water for the former and 3 separate charges for the latter. They obviously take the same amount of water away to the drains. So is this a con to get 3x…
South East Water New supply nightmares
Hi all I have just got planning permission to turn my house into two flats. Everything is set except the water which is causing me massive headaches. After 4 months of trying to get them to send me a quote I finally have the quote. The issue is; the mains is about half a mile away, up the walkway where my house is situated…
Faulty Valve causing HUGE water bill
Hello! Mother in Law has brought me this one - she's apparently got a dodgy valve in her water system somewhere which has caused her to receive a £2,000 (TWO THOUSAND POUND!) water bill from, I think, Thames Water. She's living in a new-build flat, been in there about 18 months I think. Anybody got any idea how best to…
Help please - been told we have a leak and and to fix it - not even sure we have one!
Okay does this make sense? Our latest water bill suggested that we had a leak somewhere in our water supply (it was 3 times its normal amount for the last 6 months). The water company took 3.5 months to tell us this from the day they realised there was a leak ( I would have thought they had some kind of obligation to tell…
Rateable Values Rant
Re-posting this in a separate thread as it didn't get any replies in the main Sticky thread... Hi everyone, although I've never posted here before, I've been reading the forum for years so thanks for all the help generously provided before. Now, on to the matter at hand and I really don't want to go over the same points…
New ballcock float arm - bend straight one or buy an angled one?
Hi, As per the title, I replaced the ballcock and float arm (the old valve was leaking and the arm/ball were in poor condition) with a straight one (reviews were good and I didn't give it much thought), however I have an issue in that despite adjusting it as much as possible it still allows the water level to go above the…
My water meter is giving false readings
I had a water meter installed last year and my bill has increased hugely! I live alone in a tiny two up two down house and do not use huge amounts of water- very quick showers instead of baths, 1-2 washing machine loads a week ( and machine doesn't fill up with water itself as it is faulty and I have to fill it up with a…
who represents the consumer 100% ?
So who represents the consumer 100% ??
Water Bill - Meter Reading 0
Hello, I have been paying a direct debit for the last 11-12 months (since I moved in) on a water bill at £40 per month. It is my understanding that the water is calculated on the meter, however, today I have been informed that the meter is broke and that the reading is 0. As such the water company wish to come and…
Can i prevent a water meter on a private road
I live in the south east. It is not a private supply, but it is a private road of older houses - we all pay an equal share for the upkeep of the road, my bills will substantially increase if a meter has been put in even though i know that i can get a transitional account for 2 years. I know that laws have been passed to…
United Utilities court action for 2013/14 bill
I'm desperate for any ideas on how to sort this out or fight it some how. I don't want a CCJ over this when I've sorted my debts out without getting one. We had previously paid out of benefits we get but this stopped a year ago without us being notified. When I discovered we weren't still paying I rang up to sort it out.…
Query on a water bill (new build)
HI, I am currently in receipt of a £800 water bill from my water company due to an oversight of the bill not being paid since i moved in to my new property which was built in December 2011. I eventually realised this bill wasn't being paid the other day so i contacted my water company to advise them, they advised me that…
Dehumidifier water
Can I water plants with the water from a dehumidifier

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MSE News

Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payments this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
Which NatWest and RBS branches are closing from 2025? Here's the full list – and banking alternatives
NatWest and Royal Bank of Scotland (RBS), which are both part of the NatWest Group, will shut at least 108 of their bank branches in 2025 and beyond, after the Group announced a further 52 NatWest closures.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
Winter Fuel Payments will be reinstated to all pensioners in England and Wales this winter – but will be clawed back automatically from those earning over £35,000 a year, the Government has confirmed. It means nine million pensioners will get the £200 or £300 top-up. MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis.
Car finance mis-selling update: regulator prepares for compensation scheme – and warns against using claims firms
Payouts for mis-sold car finance could be another step closer as the financial regulator has set out the factors it will consider if it were to introduce an industry-wide redress scheme – though we won't know more about how this will work until after a key Supreme Court decision expected in July. In the meantime, the regulator has warned that you DON'T need to sign up with a claims firm to be included.
Winter Fuel Payments to be extended to pensioners earning £35,000 or less – here's what we know so far
Winter Fuel Payments will be extended to all pensioners with incomes of £35,000 or less this winter, the Government has confirmed. It means nine million pensioners will get the £200 or £300 top-up.
Winter Fuel Payments extension confirmed for this winter – watch Martin Lewis' instant response and his message to the Chancellor
Winter Fuel Payments will be extended to more pensioners this winter – though not to everyone – the Chancellor has today confirmed. However, exact details of who will now qualify still remain scant. Watch MoneySavingExpert.com founder Martin Lewis give his instant response, as well as his key message for Rachel Reeves.
Nationwide Fairer Share: Free £100 bonus confirmed for 2025 – here's who will get it
If you bank with Nationwide, you could get a free £100 paid into your account in June or July as part of the building society's 'Fairer Share' scheme. The bonus will be paid to millions of its current account customers who also have savings or a mortgage with it.
Forced onto a prepay energy meter? You may be due money back as 10,000s to be compensated
If you had an energy prepayment meter forcibly installed or your smart meter was remotely switched to prepay mode without your permission, you could be entitled to compensation of up to £1,000 and may even be eligible to have your energy debts written off.

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Water bills

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