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Going away. Water bill ?

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Going away. Water bill ?

edited 30 November -1 at 12:00AM in Water Bills
4 replies 2.3K views
Will81Will81 Forumite
11 posts
edited 30 November -1 at 12:00AM in Water Bills
My home will be empty for several months. Thames water, fixed cost, supplied without a meter.

What info will they need for me to save money on my water bill while away? I pay monthly, 10 months of the year.

Replies

  • anna42hmranna42hmr Forumite
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    This is from Thames waters website, it appears to depend on circumstances and reason for the absence but generally you have to pay still:

    https://www.thameswater.co.uk/your-account/567.htm

    Unoccupied or empty properties

    All owners of furnished or unfurnished unmetered properties are legally responsible to pay for water services even when the property is unoccupied.
    We can only close the account if the property does not contain any furniture and is not undergoing refurbishment.

    Building and refurbishment
    If you wish to use an existing unmetered supply for building or renovation works a 0.17 per cent charge of the contract value plus VAT will be applied for works that exceed £100,000.
    Find out more about water for building purposes

    Extended holidays/living or working abroad temporarily
    You have to continue to pay your water bill when your home is temporarily vacant. You may benefit from having a meter installed, as you would only need to pay for the water you use, plus a fixed standing charge.
    Switching to a water meter

    All home contents placed in storage
    If you have placed the contents of your home into storage, the property will be classed as empty and unfurnished and we will be able to close your account.

    Property let during your absence
    If your tenant is responsible for the charges an account should be opened in their name.
    Submit your tenants' details

    Medical care
    If the sole occupier of a property goes into hospital, a nursing home, or similar, for three months or more we will waive all the charges for that period.
    To make a claim please submit proof of absence. This may be a note from your doctor, social worker or the hospital administration officer.
    This should be sent with a covering letter to:
    Thames Water
    PO Box 286
    Swindon
    SN38 2RA
    MFW # 105
    2015 Overpaid £8095 / 2016 Overpaid £6983.24 / 2017 Overpaid £3583.12 / 2018 Overpaid £2583.12 / 2019 Overpaid £2583.12 / 2020 Overpaid £2583.12

    2021 Target £2000 /

    Total OP since mortgage started in 2015 = £26,410.72
  • spirospiro Forumite
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    I would personally get a meter fitted, you can always revert back to none meter billing in the 1st 12 months. This may also save you money in the long run.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • spiro wrote: »
    I would personally get a meter fitted, you can always revert back to none meter billing in the 1st 12 months. This may also save you money in the long run.


    The problem is once it is fitted the meter stays in so if this property is to sold who ever buys it is landed with a meter so the buyer if married with a family or intended family the water used would be costly. Same with a tenant should the tenant decide on a meter to save on costs without the landlord opposing it the landlord is landed wih the water meter forever once the tenant moves out and costly bills for the family occupier whether it be tenant or if sold the new owner Could have a negative effect for selling purposes
  • CardewCardew Forumite
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    george1939 wrote: »
    The problem is once it is fitted the meter stays in so if this property is to sold who ever buys it is landed with a meter so the buyer if married with a family or intended family the water used would be costly. Same with a tenant should the tenant decide on a meter to save on costs without the landlord opposing it the landlord is landed wih the water meter forever once the tenant moves out and costly bills for the family occupier whether it be tenant or if sold the new owner Could have a negative effect for selling purposes


    However when a new occupant moves in - either owner or tenant - the water company can insist that a meter is fitted.


    This was laid down in The Water Act and has been in place since 1990, although some companies didn't bother enforcing that provision, whilst others did.


    Also the owner has no power of veto if a tenant decides to have a meter fitted, despite what a rental agreement might stipulate.


    The whole purpose of the metering provision in The Water Act was to get all properties metered; and indeed all properties built post April 1990 are metered. The clause to allow existing properties to remain on charges based on their Rateable Value(RV) was a temporary provision for existing customers(in 1990), not to enable future tenants/owners to pick and chose!


    Everyone should pay for what they use - the whole purpose of metering.
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