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Thames Water money saving offer
We recently received a letter from Thames Water offering to fit free water & money saving gadgets, including fixing leaky loos for free. Is this an offer worth taking up or just their way of getting us to spend more? Maybe I'm too cynical?
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Recieving bills from another water supplier.
Will try keep this breif. I rent a small commercial unit, I pay water and sewage to a company called aimera. No issues there, meter read regularly, prices reasonable, pleasant on the phone etc. However another company took to sending me a bill for water useage pre-dating this. A company I have never delt with or spoken…
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Southern water huge 60% price hike
I have just received my latest water bill from Southern Water for the coming 12 months supply and fell off my chair reading of the 60% price hike they are introducing ! I live in a small 2 bed cottage and previously had a water bill for £248 which has been going up steadily but within acceptable limits throughout my…
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Surface water
Hi All, Newbie here. I have a question about surface water charges. I've noticed that included in the fixed charge is a charge for surface water, in my case £12.51. I live in a house that is split into two flats. One ground floor, one first floor. Should the surface water charge not be devided equally between the two…
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Water bill impacting credit file
Can anyone help, advise, I am at my wits end!! Desperatly in need of advice and to find out if this is a known issue. Basically DWR Y Welsh Water started recording on my credit file from Sept / Oct 2015, as of May 2016 they have updated the annual amount due on my credit file which is the total amount due for the year.…
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Thames water slowing water pressure
Each year Thames water slow my water pressure in the summer- usually to such extent that my washing machine won't work. Problem when I am a front line NHS worker whose hospital does not launder our uniform for us. Previous years when I have complained Thames water may if I'm lucky take £20 off annual bill but this does not…
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Unable to install a meter and yet being moved to meter assessed tariff
HI, I just received a letter from Southern Water stating that while they cannot install a meter for our home, they have still switched us from an unmetered charge to a metered assessed charge.... the estimated bill for next year is 195% more expensive than the current one!! Can they do that? I would prefer have them…
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If you cannot get a water meter with United Utilities.
As the title says, this thread is to make sure anyone searching for this info finds it. Info is correct as I phoned United Utilities today and went through the process of getting a reduced bill. Here is what happened.... I live in a hi rise council flat, housing trust now. I was paying £550+ a year on a rateable value bill…
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can't get a water connection
Apologies if this is in the wrong forum.., I'd much appreciate it if anyone can offer any advice. We have just self-built a new property and are very keen to move in, not least to save ourselves paying a double whammy of rent plus mortgage for any longer than absolutely necessary. We paid Severn Trent to connect us to…
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Waterbill problem
Hi I wonder if you can advise me on the following situation I have purchased a leasehold terraced bungalow on a housing association site for the over 60s, for which I pay a service charge based on a twentieth share of the costs there being 20 bungalows on the site I also pay the housing association for my water again based…
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Cant read meter due to a EverBlu Cyble on it can I remove it?
Hello I was wondering if anyone knew If I am allowed to remove a EverBlu Cyble Enhanced device that transmits meter readings to yorkshire water from a meter? Reason I am asking is because I can not see the actual meter reading as this device sits on top it and i would like to check the meter myself. I have paid over £2k in…
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Water company isn't aware of property I rent
I've just moved into a converted property which the local water company isn't aware even exists. The landlord said that in the 10 years her mother was living in it before she died, she didn't have a single water bill. I personally found this wrong and when I insisted that I wanted to pay the bill during my tenancy, she…
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Severn Trent water - supply leak
Hoping someone here can offer some advice. After having a water meter fitted I had my first bill for approx 6 weeks worth of water, which came in at £202. I live alone so immediately knew something was wrong. Severn Trent have been out and confirmed there is a leak in my outside supply pipe somewhere. They are going to…
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New lawn? Tip.
If you're having a new lawn laid which requires watering until established, it's worth enquiring from whoever deals with your surface water drainage bill whether you can get a refund. A few years ago we did just that with Anglian Water, and got a healthy refund, due to the fact the water you put on the lawn isn't going…
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water bill
I'm going to swap from Yorkshire Water to Christian Aid, they reckon they can supply water to a whole village for a tenner, the **** at Yorkshire Water are charging me £350 a year for one house!
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The Great Push Button Toilet Scandle
A few years ago I read an article about water saving in toilets. I was reminded of it today and decided to make a post as it may help people save water (and money if on a meter). Many of us are familiar with modern toilets with the duel flush button. They only become popular in the last 15 years or so and are the mainstay…
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Delay in fitting water meter..What Can I do?
I moved house mid March and the house has no water meter. the bill is horrific at £1300 per year (My old house had a meter and we pay around £400/year). I contacted the water company before the move asking for a water meter to be fitted in the new house and they arranged for their engineer to attend on the first working…
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Something is very wrong!
My Dad's flat has a meter. Everything was fine until he sadly passed away last November. I had the account transferred into my name and apparently, I used £50 worth of water from November - January. It seemed rather a lot as the flat is unoccupied but with everything else I was having to deal with I just paid it and…
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Council Tax Band Change does my Water Bill?
Hi I successfully had my CT banding dropped from E to D and I know that Thames Water bills are based on ratable value of a property. I asked Thames Water if I should be paying less for this two bed flat or get a refund, they don't agree. Is it the case that I should have my bill lowered?
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Student Tenant never received/paid water bill HELP
please delete thread
