-
The Great Push Button Toilet Scandle
A few years ago I read an article about water saving in toilets. I was reminded of it today and decided to make a post as it may help people save water (and money if on a meter). Many of us are familiar with modern toilets with the duel flush button. They only become popular in the last 15 years or so and are the mainstay…
-
Delay in fitting water meter..What Can I do?
I moved house mid March and the house has no water meter. the bill is horrific at £1300 per year (My old house had a meter and we pay around £400/year). I contacted the water company before the move asking for a water meter to be fitted in the new house and they arranged for their engineer to attend on the first working…
-
Something is very wrong!
My Dad's flat has a meter. Everything was fine until he sadly passed away last November. I had the account transferred into my name and apparently, I used £50 worth of water from November - January. It seemed rather a lot as the flat is unoccupied but with everything else I was having to deal with I just paid it and…
-
Council Tax Band Change does my Water Bill?
Hi I successfully had my CT banding dropped from E to D and I know that Thames Water bills are based on ratable value of a property. I asked Thames Water if I should be paying less for this two bed flat or get a refund, they don't agree. Is it the case that I should have my bill lowered?
-
Student Tenant never received/paid water bill HELP
please delete thread
-
do i have to pay?
Our management company have just presented us with a water bill from Sept 2015. Do we have to pay this as it was so long ago? I do not trust our management company and can not get any answers from them?
-
Shared Water Meter -
Hi there, could anybody tell me if there are laws regarding shared water meters? I live in a block of six flats, we have a single water meter at the front of the property. I have queried the Housing Assoc., about the charges - they say they receive a bill from water comapny, and split this 6-ways. I live alone. Next door…
-
Told to get into debt
My water company has increased my bill by £25 a month. I told them we will struggle to cover this and they told us to get into debt first then they will help!
-
Refund from Anglian Water
8 years ago, AW issued quarterly bills. after getting my 1st ever bill from them I realised I was overpaying and adjusted my DD accordingly. Fast forward to now and they only issue yearly bills. Did not realise I was paying almost double what I should have been paying over the last year because of this (had gone back to…
-
only one meter?
Hello everyone. While I am not sure what has happened at present. I have recently signed a short hold tenancy agreement and moved into a refurbed flat. There are several flats. Meter readings taken at check-in, inventory stated no water meter. Call water company, there is a water meter thats been zero for a year. I'm…
-
United Utillities Arrears Allowance Scheme
Hello, Wonder if anyone can help, in 2014 United Utillities offered me the option of joining the arrears scheme due to an outstanding bill. I got into further difficulties couldn't afford to pay and was taken off the scheme. In August 2014 I contacted them to reset the direct debit up and to go back on the scheme. I knew I…
-
Serious question re surface water :)
OK don't mock as this has bugged me for a while and I'm sure there's a blindingly obvious answer. On water bills, we pay for "surface water" charges ("rain or melted snow that drains from the roof of your property and other impermeable areas such as driveways") Do people who live in blocks of flats, ie sharing a roof with…
-
I am 'confuseddotcom'
Firstly, I am 70 this year, so no doubt that will answer my question! My Southern Water bill arrived to day and I am £0.27 in credit - Not a lot but in credit. However, at the side of my bill my Direct Debit has been increased from £8 to £11.10 and beneath this it states You do not need to pay your balance. Your payments…
-
Severn Trent & Marstons
I don't know if this is the right place to put this but I need some advice. This morning we received a letter from Marston Group Limited about the outstanding debt to Severn Trent of £328. It says that they are giving us fair warning that officers are due to attend with removal officers on 18th March. The purpose of the…
-
Water Meter two years to decide to keep
Just noticed STW now give you 24 months to decide whether to stay metered. Not sure if other providers are the same. https://www.stwater.co.uk/category/1068 If I have chosen to have a meter fitted do I have the right to go back to an unmetered charge? You have the right to go back to an unmetered charge if you tell us that…
-
Plumbing and drainage plus policy
Hi, we keep getting asked by Anglian Water to sign up for the above policy. Covers water supply pipes from the boundary up to and including the drainage/water in the home. Covers leaks, burst pipes, blocked drains etc. Has anyone any experience of this cover? Is it any good or a waste of money? Thanks for any help.
-
Thames Water bill
Hello, I am in a very confusing and weird situation. I moved to a house in which live 6 more people (I am renting a room from the agency) and one day someone knocked to the doors, unfortunatelly I opened it and he asked about some unknow name. My respond was that there is nobody here with that name and this property is now…
-
New Customer - metered standing charges? (Southeastwater)
I got a new flat on the 9th March and set up a direct debit with South East Water stating I moved in on the 9th March, however in their email today I'm to pay a £160.48 metered standing charges between 10 March 2015 to 31 March 2016. I'm a new owner, why am I paying charges for the previous owner? Also the contracts did…
-
Overestimated bill help? And do I have a right to know when water meter was read?
We have been living in a rented property for 1 year. On move-in day, we were given meter readings for gas and electric, but not water. We asked where the meter was and the letting agent did not know, we looked in all the usual places and also couldn't find it (In hindsight this is where we should have made a bigger fuss,…
-
STW DO NOT DRINK Notice
Weve been issued a do not use/drink notice by STW via radio and various other media sources (tv too I think). Im trying to figure out whether we will be due a GSS payment. STW website says if we receive 'notification in writing' then we would Likely we wont have drinking or washing water until midday tomorrow I think STW…
