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Water bills

For questions about water supply to your home.

meter testing
Hi, Ever since Yorkshire Water fitted a new Automatic Meter our bills have increased by about 30%. Our usage has not changed , and there are no leaks. I suspect the new meter may be at fault, YW say "our meters are never wrong" !!!! Our only hope is to have it sent away for checking at a cost to us of over £80. Has anyone…
Welsh water high bill - no appeal process
I feel I am being over charged by WW as I have had a very high bill from them for this coming year of £641.14 (£64.21 a month). I live in a 2 bed, 1 bath/shower, 1 loo semi in social housing in a more deprived area of Cardiff with my adult daughter. Everyone I have spoken to without reservation have said their bill is…
Recommendations for a water utility solicitor?
Hi Anyone here who has benefitted from and actually used a water utility solicitor? Seems that the closest water main is 150m away via tarmac and I was quoted 20k+ to install which obviously is a crazy expense. Would like to hear about solicitors who found a way out of the situation. Thanks
Anglian water customer relations - update
ANGLIAN WATER CUSTOMER RELATIONS - UPDATE I attach copies of my posts made in July 2012 and July 2013. At last there is the possibility of customers being able to switch suppliers. Although full competition is unlikely before 2020 I suspect that the 'highhandedness' shown by Anglian Water may well change their attitude…
3rd Party Rail Billing
Sooooooooo
Rateable value -
I have just received my water bill from United Utilities for the period April 2016 to March 2017. I am on water rates, and wondered how what I am paying per month compares to other people on water rates. The total for the year is £271.76, and the bill mentions my rateable value of £83.00 per year.# Are these figures low or…
Meter request with Thames Water - not a success
Just in case this might be of interest to others (or if any here have additional tips). I'm the sole occupier in a small Victorian terrace, which has nonetheless 3 bedrooms. So I figured I'd be a good candidate to save money on a meter. I currently pay £255 based on the rateable value of my house, and the consumer council…
Council tax
Hi ive been given a council tax bill which was a joint tenancy in both my flatmates name but he is refusing to pay. I want to pay my half can i do that then they chase him for the rest
United Utilities - Sewage in a stream
Hi, I have had contact from United Utilities who say that one of my pipes has been incorrectly plumbed and has been draining into a local stream. My property is old and has had an extension attached 36 years ago. United Utilities state that it was at this point that the drains have been connected to the wrong sewage…
what does this bill mean?
House mate who paid the bills is moving out and I've got this bill through saying we owe £9.67. What does the £516.76 credit mean? Can't post link being a new member so I'll write what the bill looks like. Balance brought forward £289.90 What you've paid since your last bill £516.76 credit What you have been charged for…
MSE News: Water bills to fall 2% over the next year in England and Wales
Water and sewerage bills in England and Wales will fall by an average of 2%, or £9 after April, Water UK has announced ... Read the full story: Water bills to fall 2% over the next year in England and Wales Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works,…
MSE News: Average water bills to rise by 1% from April
Water companies have announced that water bills are set to increase by an average of £2 across England and Wales in 2016-7...Read the full story: 'Average water bills to rise by 1% from April' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to…
How do I calculate what my water bill would be?
Hi all In the absence of simply being able to ask what the amount is, how do I go about working out what a water bill would be for a property? I know the rateable value is 59.90p per £ of rateable value. I know the property is in band F for council tax, which is a value of £120,000 - £160,000 in 1991. Does anyone know if…
Water Bill Doubled?!
Hi All I am asking this on behalf of my friend. She lives in a 2 bedroom terraced house, fairly new build (older than 5 years but less than 10). Her water bill is normally around £45 per month (in the North West if this helps!). However, this last month she has been charged £85 out of the blue! She called up the water…
Water supply from a local private company...
Hi. We are in the process of buying a house but the water supply is a little odd. The clean water is supplied by a local company (we believe via a borehole on land nearby) and it supplies all the properties in the village as our regional supplier severn Trent don't yet have a main anywhere near by. Severn Trent do however…
Sewer pipe and piles
Hello. Hope this is the right place to post and somebody can help me? We have recently had a double storey extension completed on our house. This consisted of knocking down the conservatory and building a new room with a bedroom above. To support the building piles were used. The next door neighbour has been complaining of…
Southern Water waste rates?
I was just wondering why our waste water rates are so high and whether it's actually possible to change waste water providers? Looking at southern water our rate is £2.27/m^3 but looking at another provider, for example Thames water, their rates are much lower at £0.79/m^3. It seems extremely unfair that we are paying 3x…
Refund for overpayment limited to 6 years
It has recently become necessary for me to begin managing my father in laws finances via a LPA. One thing I noticed when reviewing his finances is that he was paying two direct debits to Yorkshire water every month. My wife contacted Yorkshire water and they said they had never know as case like it with two bill for…
Admin fee on debt collection
Hi all, Just received a letter from a debt collection agency (Advatis) at my parents address. It is for a Severn Trent account in a rented property that was closed in June 2015. They say there was no forwarding address as it was closed by the estate agent and not myself. They did however have my email address and current…
Never recieved a water bill
Hi I am posting this as I have been living in a house for 2 years and not received a bill for water. Initially I thought "I'll get one soon", then I thought "It will come in the new tax year", then "maybe they bill retrospectively, it'll come in October/November "(1 year after moving in), I've now come to the conclusion…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Water bills

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