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can't get a water connection
Apologies if this is in the wrong forum.., I'd much appreciate it if anyone can offer any advice. We have just self-built a new property and are very keen to move in, not least to save ourselves paying a double whammy of rent plus mortgage for any longer than absolutely necessary. We paid Severn Trent to connect us to…
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Waterbill problem
Hi I wonder if you can advise me on the following situation I have purchased a leasehold terraced bungalow on a housing association site for the over 60s, for which I pay a service charge based on a twentieth share of the costs there being 20 bungalows on the site I also pay the housing association for my water again based…
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Cant read meter due to a EverBlu Cyble on it can I remove it?
Hello I was wondering if anyone knew If I am allowed to remove a EverBlu Cyble Enhanced device that transmits meter readings to yorkshire water from a meter? Reason I am asking is because I can not see the actual meter reading as this device sits on top it and i would like to check the meter myself. I have paid over £2k in…
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Water company isn't aware of property I rent
I've just moved into a converted property which the local water company isn't aware even exists. The landlord said that in the 10 years her mother was living in it before she died, she didn't have a single water bill. I personally found this wrong and when I insisted that I wanted to pay the bill during my tenancy, she…
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Severn Trent water - supply leak
Hoping someone here can offer some advice. After having a water meter fitted I had my first bill for approx 6 weeks worth of water, which came in at £202. I live alone so immediately knew something was wrong. Severn Trent have been out and confirmed there is a leak in my outside supply pipe somewhere. They are going to…
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New lawn? Tip.
If you're having a new lawn laid which requires watering until established, it's worth enquiring from whoever deals with your surface water drainage bill whether you can get a refund. A few years ago we did just that with Anglian Water, and got a healthy refund, due to the fact the water you put on the lawn isn't going…
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water bill
I'm going to swap from Yorkshire Water to Christian Aid, they reckon they can supply water to a whole village for a tenner, the **** at Yorkshire Water are charging me £350 a year for one house!
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The Great Push Button Toilet Scandle
A few years ago I read an article about water saving in toilets. I was reminded of it today and decided to make a post as it may help people save water (and money if on a meter). Many of us are familiar with modern toilets with the duel flush button. They only become popular in the last 15 years or so and are the mainstay…
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Delay in fitting water meter..What Can I do?
I moved house mid March and the house has no water meter. the bill is horrific at £1300 per year (My old house had a meter and we pay around £400/year). I contacted the water company before the move asking for a water meter to be fitted in the new house and they arranged for their engineer to attend on the first working…
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Something is very wrong!
My Dad's flat has a meter. Everything was fine until he sadly passed away last November. I had the account transferred into my name and apparently, I used £50 worth of water from November - January. It seemed rather a lot as the flat is unoccupied but with everything else I was having to deal with I just paid it and…
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Council Tax Band Change does my Water Bill?
Hi I successfully had my CT banding dropped from E to D and I know that Thames Water bills are based on ratable value of a property. I asked Thames Water if I should be paying less for this two bed flat or get a refund, they don't agree. Is it the case that I should have my bill lowered?
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Student Tenant never received/paid water bill HELP
please delete thread
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do i have to pay?
Our management company have just presented us with a water bill from Sept 2015. Do we have to pay this as it was so long ago? I do not trust our management company and can not get any answers from them?
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Shared Water Meter -
Hi there, could anybody tell me if there are laws regarding shared water meters? I live in a block of six flats, we have a single water meter at the front of the property. I have queried the Housing Assoc., about the charges - they say they receive a bill from water comapny, and split this 6-ways. I live alone. Next door…
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Told to get into debt
My water company has increased my bill by £25 a month. I told them we will struggle to cover this and they told us to get into debt first then they will help!
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Refund from Anglian Water
8 years ago, AW issued quarterly bills. after getting my 1st ever bill from them I realised I was overpaying and adjusted my DD accordingly. Fast forward to now and they only issue yearly bills. Did not realise I was paying almost double what I should have been paying over the last year because of this (had gone back to…
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only one meter?
Hello everyone. While I am not sure what has happened at present. I have recently signed a short hold tenancy agreement and moved into a refurbed flat. There are several flats. Meter readings taken at check-in, inventory stated no water meter. Call water company, there is a water meter thats been zero for a year. I'm…
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United Utillities Arrears Allowance Scheme
Hello, Wonder if anyone can help, in 2014 United Utillities offered me the option of joining the arrears scheme due to an outstanding bill. I got into further difficulties couldn't afford to pay and was taken off the scheme. In August 2014 I contacted them to reset the direct debit up and to go back on the scheme. I knew I…
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Serious question re surface water :)
OK don't mock as this has bugged me for a while and I'm sure there's a blindingly obvious answer. On water bills, we pay for "surface water" charges ("rain or melted snow that drains from the roof of your property and other impermeable areas such as driveways") Do people who live in blocks of flats, ie sharing a roof with…
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I am 'confuseddotcom'
Firstly, I am 70 this year, so no doubt that will answer my question! My Southern Water bill arrived to day and I am £0.27 in credit - Not a lot but in credit. However, at the side of my bill my Direct Debit has been increased from £8 to £11.10 and beneath this it states You do not need to pay your balance. Your payments…
