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Water bills

For questions about water supply to your home.

United Utilities - Sewage in a stream
Hi, I have had contact from United Utilities who say that one of my pipes has been incorrectly plumbed and has been draining into a local stream. My property is old and has had an extension attached 36 years ago. United Utilities state that it was at this point that the drains have been connected to the wrong sewage…
what does this bill mean?
House mate who paid the bills is moving out and I've got this bill through saying we owe £9.67. What does the £516.76 credit mean? Can't post link being a new member so I'll write what the bill looks like. Balance brought forward £289.90 What you've paid since your last bill £516.76 credit What you have been charged for…
MSE News: Water bills to fall 2% over the next year in England and Wales
Water and sewerage bills in England and Wales will fall by an average of 2%, or £9 after April, Water UK has announced ... Read the full story: Water bills to fall 2% over the next year in England and Wales Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works,…
MSE News: Average water bills to rise by 1% from April
Water companies have announced that water bills are set to increase by an average of £2 across England and Wales in 2016-7...Read the full story: 'Average water bills to rise by 1% from April' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to…
How do I calculate what my water bill would be?
Hi all In the absence of simply being able to ask what the amount is, how do I go about working out what a water bill would be for a property? I know the rateable value is 59.90p per £ of rateable value. I know the property is in band F for council tax, which is a value of £120,000 - £160,000 in 1991. Does anyone know if…
Water Bill Doubled?!
Hi All I am asking this on behalf of my friend. She lives in a 2 bedroom terraced house, fairly new build (older than 5 years but less than 10). Her water bill is normally around £45 per month (in the North West if this helps!). However, this last month she has been charged £85 out of the blue! She called up the water…
Water supply from a local private company...
Hi. We are in the process of buying a house but the water supply is a little odd. The clean water is supplied by a local company (we believe via a borehole on land nearby) and it supplies all the properties in the village as our regional supplier severn Trent don't yet have a main anywhere near by. Severn Trent do however…
Sewer pipe and piles
Hello. Hope this is the right place to post and somebody can help me? We have recently had a double storey extension completed on our house. This consisted of knocking down the conservatory and building a new room with a bedroom above. To support the building piles were used. The next door neighbour has been complaining of…
Southern Water waste rates?
I was just wondering why our waste water rates are so high and whether it's actually possible to change waste water providers? Looking at southern water our rate is £2.27/m^3 but looking at another provider, for example Thames water, their rates are much lower at £0.79/m^3. It seems extremely unfair that we are paying 3x…
Refund for overpayment limited to 6 years
It has recently become necessary for me to begin managing my father in laws finances via a LPA. One thing I noticed when reviewing his finances is that he was paying two direct debits to Yorkshire water every month. My wife contacted Yorkshire water and they said they had never know as case like it with two bill for…
Admin fee on debt collection
Hi all, Just received a letter from a debt collection agency (Advatis) at my parents address. It is for a Severn Trent account in a rented property that was closed in June 2015. They say there was no forwarding address as it was closed by the estate agent and not myself. They did however have my email address and current…
Never recieved a water bill
Hi I am posting this as I have been living in a house for 2 years and not received a bill for water. Initially I thought "I'll get one soon", then I thought "It will come in the new tax year", then "maybe they bill retrospectively, it'll come in October/November "(1 year after moving in), I've now come to the conclusion…
Before I apply for a water meter .......
do I apply for it with my water supply company only? Our water company is Portsmouth Water and sewerage is with Southern Water but I can see both sites have the 'apply for meter'. Do I need to apply to both? Also I did the calculation on ccwater page as recommended by Martin and according to that, will save nearly £400 per…
Southern Water not collecting Direct Debits?
Hi, I'm trying to sort this problem out for my step dad as he's going into hospital. Now I'm really confused as to who's at fault. He received a phone call from Southern Water on 6th January saying that his account was in debt of £416 and that his bank had 'rejected the direct debit' and it had been cancelled. He…
South east water - meter reading
Hi all, we bout a new home 3 months ago and have yet to move in. In our previous property we were unmetered and we only had one bill. We've moved to a different area (about 20 miles away) and now pay southern water and south east water. The new property is on a meter and I pay about £21 to south east water and £21.60 to…
OFWAT to blame!
http://www.bbc.co.uk/news/business-35298770
Water meter..is it worth it for me?
I am moving to a 5 bedroom house next month and there is no water meter there. The annual water bill for the house is just over £1200 which sounds excessive to me considering that only one person lives in the house. For the five of us (me, my partner and 3 children) our current water bill (on meter- 4 bed house) is about…
Servern Trent> Meter> tenants.
We have recently moved into a rental property. Before we moved we asked our new landlord if we could have a Meter fitted as we've had a Meter previously and saved around £200 per year by doing so. The landlord refused. Before taking on the property I spoke to an advisor at ST who said as we had requested one but the…
Water Leak but who has pipe responsibility in a shared ownership house?
Today I have discovered we have a leak in the pipe somewhere between our home and the meter about 100 yards up the road (thanks to a hefty water bill!) We have somebody coming to investigate further from ST tomorrow afternoon but in the meantime I am struggling to understand who needs to take responsibility for this pipe.…
Welsh Water grrrrr
Hi I wonder if anyone could give a bit of advice? My elderly mother changed to a water meter in January of this year. She lives alone and her water usage was minimal. Prior to the meter she was paying around £45 per month, we don't live close to each other and I just thought her monthly payments would be down to about £20…

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MSE News

Revealed: Holland & Barrett's supposedly cheaper 'Subscribe & Save' often costs more – it's promised a review after our investigation
Holland & Barrett's 'Subscribe & Save' scheme claims to offer regular shoppers "the best value" – but it failed to do so in the majority of cases MoneySavingExpert.com checked over a five month period. The retailer has now promised to review the scheme after our research found it was often more expensive.
Don't get your passport by post – 360,000 paid more than needed last year
If your passport is due for renewal, apply online if you can – it'll save you £12.50. More than 7 million Brits did just that last year – but over 360,000 missed out on savings by using a paper form instead, MoneySavingExpert.com can reveal.
Sainsbury’s Bank customer? NatWest takes over this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from Thursday 1 May. For most, this means little will change for now as the Sainsbury's Bank brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, it's worth considering moving any excess elsewhere to ensure your cash remains protected.
Chase customer? Check if you can get its newly boosted 4.8% easy-access saver
If you've got a Chase account, check if you can boost your easy-access savings to 4.8% – made up of a 1.8% AER fixed six-month bonus plus its standard 3% variable rate. Chase says over 2 million customers can get the boost, which would top our normal savings tables if it were open to all, though it's beaten by the top easy-access cash ISAs.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from Thursday 1 May. For most, this means little will change for now as the Sainsbury's Bank brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, it's worth considering moving any excess elsewhere to ensure your cash remains protected.
Martin Lewis: Is the £20,000 cash ISA limit about to be killed off? What savers should be doing now
Plans to cut the £20,000 cash ISA limit later this year are being considered by the Government. In his latest video, MoneySavingExpert.com founder Martin Lewis explains what's likely to happen, what the changes would mean for savers and what you should be doing now.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from 1 May. For most, this means little change for now as the Sainsbury’s brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, you'll need to move any excess elsewhere to ensure your cash remains protected.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
From Thursday 1 May, Sainsbury's Bank credit cards, loans and savings accounts will be run by NatWest as part of a deal between the two banks. You'll be moved to NatWest in the future, likely towards the end of this year, but for now the Sainsbury's Bank brand will remain and you can continue to use its products and services as before.
Martin Lewis: Is the £20,000 cash ISA limit about to be killed off? What you need to know
Plans to cut the £20,000 cash ISA limit later this year are being considered by the Government. In his latest video, MoneySavingExpert.com founder Martin Lewis explains what's likely to happen, what the changes would mean for savers and what you should be doing now.

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Water bills

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