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Leaking loo
We have a loo which was pouring water straight through for about a week before we got it fixed - how much extra water could it have lost do you think?
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outside stopcock issue
Just wondering if someone can help me. I have just moved in to a house and i remember them saying that the stopcock tap indoors had seized up but there is one outside which can be used to turn the water off. I have located it but there is no tap near the meter. There is a hexagon shape hole with a screw in it. Just…
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Severn Trent Water Issue
Hi, I was wondering if i could get some advice around a complaint i have with severn trent water. Around 2 years ago i moved out of my previous property flat 2 and moved next door into flat 1 as it was bigger. When i moved in i used the Severn trent water's online swtiching service to update my details. From that point i…
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I am looking for a water-saving kitchen tap
My kitchen mixer tap is broken and I am looking for a new tap. I'd like one which produces nice bubbly water to save on the water and gas bills. Am I better to buy a normal tap with an aerator gadget separately, or an integrated one? Can someone advise a good choice? A plumber has quoted me £185 supply and fit for an…
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High bill or just a leak......
Well standby for my tale of woe gang.... About a two months ago I discovered that we had a leak in our bathroom (eventually came through the ceiling and made a mess) got it fixed and thought that was it! Couple weeks later south west water wrote to us and informed us we had a leak (or so it seemed) and to help us out they…
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Water charges on empty house following death - don't pay them!
Quick summary - I got a full refund £125 for 15 months of water charges on an empty house, covering the time between its owner's death and the sale of the property. I thought other forum readers may find the following experience useful. My mum's house was empty for 15 months following her death. When it eventually sold 12…
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Previously removed water meter - now what?
I purchased a property about a year ago that at one time was split between being a Doctor's surgery and living accommodation. As I am doing some renovations and converting it back to a regular house (a few internal alterations), I rang up Severn Trent Water when I bought the property to inform that it is unoccupied so that…
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Overcharged water bill
Over the weekend my girlfriends other compained about the size of the water bill. When we looked we were shocked to find out it was over £120 per month. We quickly chatted to her next door neighbours who said they were on a water meter and their bill came in at about £30 per month. Girlfriends mother is ninety years old…
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Estimated opening reading
hi all In a tough predicament. Moved into our new place in February. Estate agents said they contacted the water company to advise them we had moved in. I assumed this includes giving an opening water meter reading. I've had the first bill through from stwater and it is double what I usually pay per month versus our old…
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Northumbrian Water Free Water Saving Kit
Just been on Northumbrian Water's website and ordered one of These. No idea if it'll save me anything but it's FREE damnit!
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Water Meter removed - where do I stand regarding billing
About 3 months ago my water meter was removed without my (or seemingly Thames Water's) knowledge. I only discovered this when I went to check the meter on receiving my 6 monthly bill (based on an estimate), and discovered it was no longer there - (my next door neighbour's appears to have been removed too) I rang Thames…
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moved into our new house in aug, meter installed, now leak has been found
after i got a massive bill. the water board came out and he put his ear thing and said the water was gushing through. i have a leak. i think its the fittings on the meter. they say it could be in my property, my kitchen tap has got a little intermitent leak which is being fixed. now i have used 3 yrs water in 5 mths…
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Missing Stopcock
Firstly let me start by expressing my embarrassment at ignoring this problem! As per my last post, my water bill has just sky rocketed with Anglian water to nearly £800 a year. Having spoken to them tonight, they agree something is not right as our consumption simply cannot be accurate. They have said we need to do 2…
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Standing Charges
Anyone assist with this one! I have asked OFWAT the question but no doubt as they are a water version of FIFA not sure i'll get a positive response! My bills for water is paid to Dee Valley Water where I get charged a volume charge £1.014/m3 (1000 Litres) and standing charge like all companies. On their charges scheme…
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Water Meter reading high on moving house
Hi everyone! I have just moved house, and let Severn Trent know the moving date a couple of weeks ago. We completed on 5th June and I managed to find the meter on 7th June. Having just looked at my account on the website, a reading was entered on the 5th June of 2901. On the 7th, the reading was 2794. The question is…
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water pipe cover
I have been sent a leaflet asking if I want to take this out as an introductory offer for £12 for the year (United Utilities). -Should I be taking this out? -Is it already coverd by my home and buildings insurance? -Do any of you bother with this? Thank you for your help.
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UU chasing via email for payment after incorrect billing - now moved out
All, Hopefully someone has some sound advice for me. I moved into a flat (tenancy) last year and soon realised that the account UU opened for me didn't have the same meter number on that corresponded to my plot meter. After receiving the first bill I contacted them to inform them of the incorrect billing and issue at hand.…
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Thames Water...conditions to get thames water charity help
if people have fallen behind they say you can get help with water bills from the charity . what are the conditions to get the help (such as do you have to be on any benefit etc)? anyone done this before? thanks in advance
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How can I tell if I'm on mains drainage?
Hi There, I hope someone can help me with this. I recently moved into a house in a very rural village. The letting agents told me that there was no mains drainage which I assumed was true because of the location, the other day I received a Water Bill for Sewage costs when I quired it they told me that the previous tenant…
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Water meter vanished
I got an estimated bill through for my water, which I thought was strange as my meter is outside under one of two water points (one for my flat, one for the flat above). They say on their website they take actual readings before sending bills. So, I went to check it today. I have check under both as it is not clear which…
