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Water bills

For questions about water supply to your home.

Annual or Six Monthly Bills?
We have just had our third six monthly water bill and it's estimated! We were made to have a meter installed,which we would have had anyway, so there is no excuse for getting the estimate wrong. On this bill they have charged us for the total usage we had in the first year! The first two bills reflected actual meter…
Shared bill dispute with Landlord
Hi, just looking for some opinions/advice on a dispute with my landlord on shared water bills. I have rented a business unit for 4 years and the water is shared with a unit downstairs. A few weeks back someone moved into the unit which had been empty up to this point. I don't see the actual bill but have trusted the…
Anglian Water - Claiming Back Credit
My direct debit always goes up when I do this, it says on the bill the credit is included in the budget plan. What I don't understand is when I claim credit back from Eon my direct debit stays the same, I guess they work things differently I don't know. Is it possible to claim back my credit from Anglian Water without the…
advice needed concerning water bill
Hi And thanks for reading this post. I was looking for accommodation and a friend offered me the upper floor of his shop, the ground floor he is using as a chemist shop. I moved in to the upper floor, fitted in a cooker, fridge, cupboards etc, and was told there would be no water bill as the chemist and the upper floor are…
Water meter
Hi everyone I'm looking to try and save as much money on my bills as possible so I looked into getting a water meter as it's just myself and my oh at home. I pay a water and a sewerage bill, my question is the quote I received is about £30 less than my water bill but does this include my sewerage bill aswell? If so it's a…
Going away. Water bill ?
My home will be empty for several months. Thames water, fixed cost, supplied without a meter. What info will they need for me to save money on my water bill while away? I pay monthly, 10 months of the year.
Water meter being fitted on my land which i do not want
today i noticed the cover of the stopcock had been marked, and a letter stating South East Water are going to install a meter. the stopcock is on my land it is about 3inches from my house. i spoke to my neighbour and he said the person who marked the cover , looked at the stopcock had to be replaced so a meter could be…
Anyone had experience with Home Serve?
We know from a neighbour who'd recently dug up their front garden to replace the old lead supply pipe for their water that it's not hugely expensive if you can hire a digger & do the work yourself (which we could) - just inconvenient. So we've had a leaflet from our water supplier inviting us to take Home Serve for 79p per…
moved house and metered - how much should we expect to consume?
Hello, in our last house we were not metered for water. Now we are and are just wondering what a ball park consumption might be for a retired couple not lots of visitors staying We have been metered 107 cubic meters for the last six months roughly (196 days) - we have washing machine and dishwasher both of which run every…
New flat, new build, water meter installed, local authority owned
Towards the end of June I moved into a brand new flat owned by the City of London. Being a new build a water meter is installed. However, CoL want to bill me for water based on estimated use. I have argued against this and I want to pay Thames Water directly. CoL claim I can't do that because of their policy. I am prepared…
Water Meter Fitted without my Permission
Hi all, I first wrote on this, here: https://forums.moneysavingexpert.com/discussion/3874685 I never continued with correspondence but neither did they. Turns out United Utilities just fitted a water meter in the street and started charging me. interestingly, they never ever informed me of the work nor of the actual change…
Overpaid, can I get a refund?
Hi there, I am with Wessex Water and got behind on my payments a few years ago. I finally got it all sorted with them about a year ago and agreed to pay off the arrears at £80 a month, which has been happening ever since without issue. Anyway, I have received my statement today and it shows that I have not only caught up…
united utilities
I live in the part of Lancashire that is suffering from the contaminated water supplied by united utilities .It is costing a small fortune boiling all water used for cooking and drinking and buying bottled water, I am looking for some redress from the company for their inability to supply water fit for consumption has any…
AFFINITY WATER -increase in annual bill 7.64%
Hi All After reading some articles here by Martin where it is suggested that water bills will decrease while some may increase, I didn't expect Affinity Water to hit me with a whopping 7.64% increase from 1st April 2015. I suspect this is to pay for new Thames Tideway Tunnel and their literature states that there will be…
Water supply pipe leak advice
We moved into a house in June which is on a water meter. I gave readings after a month just so I get an idea of what charges to expect, this being the first time having had a meter. The united utilities advisor was shocked as they stated that we had used around 160,000 litres of water so they asked us to do some tests,…
Huge water bills
My fianc! and I moved into our flat in November 2014. Our flat has 3 rooms (only 1 bedroom) and no dishwasher. It is in a large building which was recently renovated into 40 or so flats with a shared central boiler. When we moved in we were told the water meters had broken but were intending to be replaced. We have…
Unexpected water bill - payment plan?
I've just been sent a water bill for £672 which covers two years worth of water (April 14 - March 16), with 2 weeks notice for payment. Some background - we bought our flat from the council just prior to that, and was unaware that we had to pay water separately - we have a communal boiler so all costs for heating the…
Left water running for a whole weekend
i accidentally left the water running for a whole weekend recently (48h friday till sunday afternoon), I wanted to calculate how much it costed me and how much water i've wasted.. so here it is: i usually pay £7.2 per month in fixed charges and £10 per month in metered water. this month the consumed water went from £10 to…
Watersure scheme
I have been accepted for the watersure scheme and instantly my monthly bill is half what it was. I have just discovered that i was in fact eligible 4 years ago but i wasnt aware of the scheme.!! has anyone been able to claim back for lost years or is it just tough luck.?? Thanks.
Metered Water - Bill A Bit High
Hello, I moved in to a detached bungalow in February 2015, previous to moving here I was living in a maisonette where I was on a water meter and paying £25 pm. I had a meter installed in this property as well, however my first proper bill is £116 (actually £92 with the payment they've just taken out) for 3 months, they are…

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Water bills

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