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£240 credit?!
Hi I was paying £55 a month for a family of 4 in a standard end of terrace , i gave a meter reading last week as i was concerned that seemed a lot compared to others they have replied to say my payments are to go down to £49 a month and that i am £240 in credit?? , can i get this money back ? and if i can , is there any…
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Paying an anual of £500 for a 1 bed flat? Meter switch?
Hi guys i'm in my first flat ever, its a 1 bed flat and im wondering whether my water bill seems too high. I pay £30 a month and a further £200 for sewerage bills and it comes to £500 for the year. Now because i cant pay the £200 right away my bills have gone up £45 a month for a 1 bed flat! I hardly use my water as im…
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Yorkshire Water - Accountability to the customer?
I have just contacted Yorkshire Water for the 4th time since we moved into our new home last July. I pay a set amount by standing order through my bank each month to cover my use and that is not an issue. What I am having an issue with is how they are taking money from my account without any accountability. This has…
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cant have meter fitted what can I do?
Hi, please can anybody help advise me? I have been told by Balfour Beatty that I cannot have a water meter fitted because the pipework inside the home is to tight, and out side its shared so not allowed either. BUT they are still going to bill me for a fully occupied three bed house, even tho its only me and my 14 year old…
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Southern Water direct debits
Does anyone else have problems with Southern Water wanting extortionate amounts by direct debit? I'm on a water meter and my last bill showed that I had underpaid by 59 pence. Southern Water were all set to increase my direct debit by £6 per month. I rang them up and they agreed to increase my direct debit by 40 pence a…
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United Utilities slow repair and staff stretching the truth
Hi all, three days ago I found my drains blocked, so called out Dynorod who quickly identified the issue as being the responsibility of United Utilities. I rang them the following day (it took Dynorod some time to turn up) and was told that I could expect a visit before 10PM the following day. The following day at 4PM I…
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Thames water bill
We're paying £533/ year on a fixed rate with Thames Water We live in a 2 bed flat, 2 sinks and 1 bath/shower in the flat. No dishwasher. I imagine our water usage is fairly low. I challenged the price in November last year after realising my parents who live a house twice as big with all the amenities are paying less on…
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Severn Trent Water - Disgrace
I have recently moved house and read my water bill for a final reading which was submitted to water board. I had been paying by direct debit £19.64 for about 4 years and was always in credit, in december 2014 i recieved my 6 monthly bill an actual reding by severn trent { so they said ? } To my disbeleif the bill was £295…
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Commercial Waste and Drainage charges Scotland
Hi, I run a small shop and for the privilege of having a small sink and toilet in it, over the years I have been constantly harangued by Business Stream for charges for waste and drainage (the water supply itself is included in my rent). Can anyone recommend a cheaper and more user friendly supplier for Scotland? Many…
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SOLOW tariff
Anglian Water SoLow tariff (for low users) is ending April 1st, Being phased out over three years. Customers will now pay a standing charge plus the normal rate.
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Dwr Cymru refunds
Well, just got my water bill through and found that I'm £115 in credit over the six months. :T:T I've decided to cash in this little bonus, safe in the knowledge that I'm going to be about another £90 in credit in six months time (unless DC choose to reduce my DD payments). :beer: I'm just wondering how long it takes for…
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Dwr Cymru/Welsh Water leak (not leek) problem!!!
Due to a repetitive, as yet unidentified leak in the pipe running along the back gardens, Welsh Water have been trying to persuade the residents of the street where I live to install individual water supply pipes. A representative came to our home several months ago and there was talk of legal action being taken by them,…
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water bill too high
Hi there, I am wondering if anybody can help. I was told by my water board that my house could not have a water meter (that was after over18 months of research) fitted and it was declared un meterable. I was also told that the water board could have given me a rebate due to this fact for all the years I had paid a standard…
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Not Paying Your Water Bill
I moved into a property owned by a family member about 2 or 3 years ago. The guy who lived here before seemed to owe some on his water bill, probably half a years worth of money. The last letter they sent was a few months ago now, asking for like 500 and something quid. I haven't paid them anything since i moved in.…
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Issue with South East Water
Hi there, I need some advice with regards to a water bill that I am currently paying for both supply and removal of waste water by South East Water (in) and Southern Water (out). We are currently being charged for 226 cubic metres of water annually for a household of two adults and a 3 year old but on an estimate using CC…
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Septic tank emtied - pipes through house?
This will probably sound strange but - Does anyone live in a mid terraced house and have a septic tank or sewage treatment plant emptied by having the tanker pipes run through the house? or oil delivery, or lpg gas? Just curious as it could solve a big neighbourly problem. Thanks in advance BHB
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Electric heating and hot water
Hi I've recently bought a studio flat for myself but it has no heating and a large, copper cylinder for the hot water. I want to install heating and update the hot water system to something more efficient but my options are limited as it's a Grade II listed building, so no gas or solar panels for example. I'm not keen on…
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non-metered percentage rise
Hi, I've just checked my bill for next year's water supply & sewage service and it's showing a 7.4% rise over last year, from just under £550 to about £590. Is this percentage normal in the industry for this year, and if excessive what can I do about it? Thanks. stinker...
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Does this water bill seem right?
My parents were paying in excess of £100 per month for their water bill up until a few months ago. It is now down to around £30.00 per month. My Dad believes this is because he fixed a leaky tap in the downstairs bathroom, but it seems an awful lot of water from a leaky tap! There was at the same time a mains leak that was…
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Advice needed on Water meter.
Hello all!, Need some advice for my mother who has been told she must have a water meter installed. The following is an email from her, explaining more. Would appreciate any help provided. Thank you! :) Just received an email from landlords saying the water co have the right to charge for a meter whatever the financial…
