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Shared bill dispute with Landlord
Hi, just looking for some opinions/advice on a dispute with my landlord on shared water bills. I have rented a business unit for 4 years and the water is shared with a unit downstairs. A few weeks back someone moved into the unit which had been empty up to this point. I don't see the actual bill but have trusted the…
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Anglian Water - Claiming Back Credit
My direct debit always goes up when I do this, it says on the bill the credit is included in the budget plan. What I don't understand is when I claim credit back from Eon my direct debit stays the same, I guess they work things differently I don't know. Is it possible to claim back my credit from Anglian Water without the…
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advice needed concerning water bill
Hi And thanks for reading this post. I was looking for accommodation and a friend offered me the upper floor of his shop, the ground floor he is using as a chemist shop. I moved in to the upper floor, fitted in a cooker, fridge, cupboards etc, and was told there would be no water bill as the chemist and the upper floor are…
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Water meter
Hi everyone I'm looking to try and save as much money on my bills as possible so I looked into getting a water meter as it's just myself and my oh at home. I pay a water and a sewerage bill, my question is the quote I received is about £30 less than my water bill but does this include my sewerage bill aswell? If so it's a…
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Going away. Water bill ?
My home will be empty for several months. Thames water, fixed cost, supplied without a meter. What info will they need for me to save money on my water bill while away? I pay monthly, 10 months of the year.
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Water meter being fitted on my land which i do not want
today i noticed the cover of the stopcock had been marked, and a letter stating South East Water are going to install a meter. the stopcock is on my land it is about 3inches from my house. i spoke to my neighbour and he said the person who marked the cover , looked at the stopcock had to be replaced so a meter could be…
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Anyone had experience with Home Serve?
We know from a neighbour who'd recently dug up their front garden to replace the old lead supply pipe for their water that it's not hugely expensive if you can hire a digger & do the work yourself (which we could) - just inconvenient. So we've had a leaflet from our water supplier inviting us to take Home Serve for 79p per…
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moved house and metered - how much should we expect to consume?
Hello, in our last house we were not metered for water. Now we are and are just wondering what a ball park consumption might be for a retired couple not lots of visitors staying We have been metered 107 cubic meters for the last six months roughly (196 days) - we have washing machine and dishwasher both of which run every…
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New flat, new build, water meter installed, local authority owned
Towards the end of June I moved into a brand new flat owned by the City of London. Being a new build a water meter is installed. However, CoL want to bill me for water based on estimated use. I have argued against this and I want to pay Thames Water directly. CoL claim I can't do that because of their policy. I am prepared…
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Water Meter Fitted without my Permission
Hi all, I first wrote on this, here: https://forums.moneysavingexpert.com/discussion/3874685 I never continued with correspondence but neither did they. Turns out United Utilities just fitted a water meter in the street and started charging me. interestingly, they never ever informed me of the work nor of the actual change…
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Overpaid, can I get a refund?
Hi there, I am with Wessex Water and got behind on my payments a few years ago. I finally got it all sorted with them about a year ago and agreed to pay off the arrears at £80 a month, which has been happening ever since without issue. Anyway, I have received my statement today and it shows that I have not only caught up…
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united utilities
I live in the part of Lancashire that is suffering from the contaminated water supplied by united utilities .It is costing a small fortune boiling all water used for cooking and drinking and buying bottled water, I am looking for some redress from the company for their inability to supply water fit for consumption has any…
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AFFINITY WATER -increase in annual bill 7.64%
Hi All After reading some articles here by Martin where it is suggested that water bills will decrease while some may increase, I didn't expect Affinity Water to hit me with a whopping 7.64% increase from 1st April 2015. I suspect this is to pay for new Thames Tideway Tunnel and their literature states that there will be…
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Water supply pipe leak advice
We moved into a house in June which is on a water meter. I gave readings after a month just so I get an idea of what charges to expect, this being the first time having had a meter. The united utilities advisor was shocked as they stated that we had used around 160,000 litres of water so they asked us to do some tests,…
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Huge water bills
My fianc! and I moved into our flat in November 2014. Our flat has 3 rooms (only 1 bedroom) and no dishwasher. It is in a large building which was recently renovated into 40 or so flats with a shared central boiler. When we moved in we were told the water meters had broken but were intending to be replaced. We have…
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Unexpected water bill - payment plan?
I've just been sent a water bill for £672 which covers two years worth of water (April 14 - March 16), with 2 weeks notice for payment. Some background - we bought our flat from the council just prior to that, and was unaware that we had to pay water separately - we have a communal boiler so all costs for heating the…
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Left water running for a whole weekend
i accidentally left the water running for a whole weekend recently (48h friday till sunday afternoon), I wanted to calculate how much it costed me and how much water i've wasted.. so here it is: i usually pay £7.2 per month in fixed charges and £10 per month in metered water. this month the consumed water went from £10 to…
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Watersure scheme
I have been accepted for the watersure scheme and instantly my monthly bill is half what it was. I have just discovered that i was in fact eligible 4 years ago but i wasnt aware of the scheme.!! has anyone been able to claim back for lost years or is it just tough luck.?? Thanks.
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Metered Water - Bill A Bit High
Hello, I moved in to a detached bungalow in February 2015, previous to moving here I was living in a maisonette where I was on a water meter and paying £25 pm. I had a meter installed in this property as well, however my first proper bill is £116 (actually £92 with the payment they've just taken out) for 3 months, they are…
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Bulk meter for block of flats
I’ve just moved into a flat and attempted to register my address move with a water company, in order to have the bill put into my name and then received this response: “Thank you for taking the time to email our Customer Service Department on 17.8.15 regarding your opening account. Our records show that this property is…
