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Satellite vs Aerial
Hi all, I am buying a new build house and I am clueless about what difference between satellite and aerial is. The builder is offering to install for "Astrapak" in the loft for the satellite for a charge. Is that something I need to have channels from Sky/BT/Virgin? Please could you explain how aerial and satellite work?…
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cancel/rejoin SKY
I have a Sky+ Hd box and charged £38 for my package. I would like a new SKY Q box which I will be charged £199. I note new customers get my package for £31 and a free SKY Q box If I cancel? How long to I have to wait to rejoin Sky and get the new customer offer? Apologies if this has been asked before. Thank you
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Recording/on freeview
Hi, some help please. TV is Samsung UE40H6400 smart. With my old TV I used to record both sky and freeview onto tape/VCR. Bought new TV (above) and only ever bothered to record sky. No problems..... Now looking at getting rid of sky, so I looked at freeview (comes up at top of screen when I press 'source' on TV remote.)…
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TV Licence- Changing method of payment?
For the last few years I have paid for my TV licence using their online services and using a credit card. A TV licence reminder is sent via email and it's all done online. This year I wish to pay using the Paypoint payment option instead, the TV Licence renewal email does not cover Paypoint payments, so is it just a matter…
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can I stream content via wifi from my humax box to a firestick
I have a humax freesat box with wifi and intend to buy a firestick for a tv located in another room. if I install kodi or equivalent on the firestick can I see the humax box as a device and stream from it. It has just occurred to me that the humax wifi connection is for access to content rather than an output. Appreciate…
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Getting a TV licence refund - another scam!
Ever tried to get a refund from TVL, maybe because you're a student vacating your term-time living accommodation? Okay, so they don't really want to give you a refund and make it as difficult as possible to claim it via their website, but get this: I applied for a refund three weeks ago and as of today no cheque had turned…
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Adding Sky Sports to discounted account.
Hi all My Sky account currently has 60% off until the end of January. I have previously added Sky Sports onto this and it too was discounted by the 60%. Just called Sky and they have said that that isnt the case anymore & the Sky Sports would be the full current rate. Has anyone else hit this wall or is it worth trying…
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Can't decide between Sky or BT TV
Just recently left Sky, they made me an offer of 60% off for 12 months to come back. To be honest, the only thing I'm interested in is sports and even with 60% off Sky is expensive and you have to add various things to get HD and HD is excluded from the 60% off. Then there is BT TV, Not as much choice granted but then I…
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Virgin and aerial related question
I've had Virgin TV, broadband and phone since moving in to my house 2 years ago. Due to price increases, I now want to change to something cheaper. I hardly watch TV, but would still like some kind of TV package to watch the "basic" channels, including news. I was wondering about Now TV for example. However, I think I have…
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Cancelling Sky early
Has anyone cancelled Sky before their minimum term ends? I'm thinking of doing this as my 75% discount is coming to an end and I've still got 3 months left on my Sky Q silver contract. I have Boxsets and cinema so my bill will be over £60 a month which is rediculous I'm not that impressed with Sky Q, it is very…
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I seem to have cancelled my Virgin TV
Hi I followed the instructions on how to get a better deal and spoke to someone at Virgin explaining I have found a better deal and would like to close my account. After explaining the deal I found, they said that sounds like a brilliant deal and no way we can beat that so we will close your account. They didn't transfer…
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Sky £10 offer administration fee
Don't know if this has already been raised but I recently renegotiated my sky package and moved my broadband and phone away from them as they wouldn't match the £10 a month difference. Was reviewing my future bill and there was a £10 offer admin fee that I had not been told about apparently this is a new thing and whenever…
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Sky deal - what can I expect?
Considering returning to Sky. Used their on-line chat, wasted 10 minuets of my life before giving up. I provided my account number however they wanted name, address, post code and was I the main account holder. Further info sought was bank account linked to the dormant Sky account. I'm not at home at this point and…
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TV Licence specific for certain live events
I'm looking into lawfully not paying for my TV Licence, my partner and I do not usually watch live TV or iPlayer (netflix preferred), apart from occasional live sports which are usually pay per view. I'm wondering if it's possible to purchase a TV Licence for 24 hours or possibly a week, as an annual subscription would…
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No teeth Ofcom
Who was aware that Ofcom have no power to investigate billing disputes with TV Subscription services ? I was just about to enquire from Ofcom whether Sky charging a one off £10 admin charge for keeping up a contract is legally enforcible when I discovered the above fact !!!
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Getting ready to renegotiate and my Sky Broke!
We have Sky's TV package and over the years normally haggle around +/- a 50% rolling contract year on year. We are now coming near the end of our discount and was getting ready to give my 30 days notice to renegotiate however - today we had a Powercut and when the power finally came back on the box appears to be fine but…
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Sky VIP
Sorry if this has already been posted, couldn't see it anywhere. Just read this article about sky finally rewarding existing customers, details are a bit vague but it seems to be rolling out next week, rewards are better the longer you've been with them with the best for 15 years plus. Will definitely be taking a look next…
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Virgin/sky packages
Hi everyone i'm new to the site, just wondering...if i have been miss-sold by virgin media after agreeing to leave sky - is there anything i can do as my contract with sky doesn't end until the end of the month
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Sky vip
Delete please
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Cancelled sky a few days ago
I cancelled my sky a few days ago as I wasn't happy with what I'd been offered. I have until the 6th of September to change my mind (I intend to). When is the best time to get a better deal out if them,do I leave it to the very end? I'm being offered 40% off the tv package already, but am holding out for more