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Techie Stuff

Got a question about computers, tablets, software or other tech matters? Find help here.

Those of you who have been waiting for Roku products - they appear to be back!
Hello, I just got an email from Argos saying the 4k TV stick is back in stock. I've just ordered one. Everywhere has been out of stock since before Christmas 2023. I haven't checked any other shops but it might be worth looking around online. Best of luck.
Hyperlink G mail app
Help please I've created a hyper link in my work email signature on the desktop but it hasn't transferred over to my phone app signature. There's no option to add an hyperlink in the app signature bit or is there?
Free Cloud storage
Can anyone help an old silver surfer ,my I Phone memory is nearly full of photos ( 3.5 g of 5g available ) as i do not want to delete the photos is there a free app i can put on my phone to store the photos or is there a free cloud storage site i can send my photos too ,thanks for any help.
HP smart printer
Just changed black cartridge on my printer ( the one where you pay a monthly fee).All went ok except it now does not print black. Trying to find a HP help number to ring but finding it very difficult to contact them. Has anyone had any success in talking to them about a fault. Thanks
WiFi Access
Hi, I am trying to check if there is unauthorised hacking on my WiFi. I am not sure what these items are, the addresses do not appear to match my items. I have changed my password will unauthorised access be blocked?
Returning Virgin Media Equipment .. what about these items ?
I left Virgin a couple of days ago and have today received packaging to return the two 'boxes'. I am keeping the internet .. well, the broadband deal with Virgin, but nothing else. Last year Virgin added what I think they called a booster but I am not sure whether it was for the actual TV package, or for the broadband.…
Adaptor To Connect Phone Sim Card To Laptop or Kindle
Hi I would like to buy a sim card to connect to my Laptop or Kindle whilst away from home. Both are unable to take the sim card direct. Can I buy an adaptor to enable me to do this? Thanks M99
Recommend good large laptop
Looking to buy a new laptop as mine won't even upgrade to Windows 10. Where can I get offers on a wide Asus (i guess 12 or 15 inch with a wide keyboard) or HP laptop. Between £300-600 ? Old one has a cd rom. Shall I get one of these?
Blu-Ray player for a Macbook
Would appreciate any pointers on what to look out for when buying a disc player for a Macbook with USB-C/Thunderbolt. Is it better to get one that connects wirelessly? I suppose that would be more convenient. Any gotchas with those endless video standards? Any major differences in picture and sound quality between brands?…
Safari sends me to chrome?
My DW has an iPhone and uses Safari to access the web. Recently every time she uese it she gets directed to Google and has to sign in to Google. Is this right and how can she either log on permanently or just not use Google?
Turn internet access off
I know a severely disabled adult with an acquired brain injury. One of her few pleasures is typing letters in notepad and playing patience on her PC (running windows 10) She is a vulnerable adult and as such it is unsafe for her to access the internet. I have tried various methods of trying to block her PC from accessing…
Edison Mail (android) - how to change fonts
It appears that to change fonts in Edison Mail (android) - you need to be in RICH TEXT editor - but how is this achieved ?It claims - Customize everything by tapping the Aa above your keyboard. Easily change your font — bold, italicize, underline, strikethrough, change the color, adjust size, highlight, and even the font…
Mobile Phone Gremlins
I clicked on an ad while browsing yesterday. Clicked off. Then started getting notifications saying phone had viruses. I could log on to emails etc. while getting the notifications. I cleared cookies, cache etc., which stopped virus notifications but pages won't load properly. When tried to log onto MSE (using phone), I'm…
How to completely wipe a PC?
I've just bought a secondhand pc as it has Win10 and a higher spec than mine. My man friend has asked that I give him my old PC. I am 100% fine with this EXCEPT... I have had in the past a lot of personal stuff to do with a previous boyfriend on here .. documents, private photos etc. Obviously I have deleted them in the…
Restore GMAIL deleted messages
I have spent the last 6 hours on this and have been sent round and round in circles. Yesterday I was doing housekeeping and decluttering and without meaning to I must have accidentally deleted all my sent and inbox emails for my business. I was absolutely mortified when I got to my desk today to find them all gone. Inbox…
How can I stop PC (W10) notifying me about emails .. sometimes a day late
I have a Yahoo email address, so can easily access this via the computer (Yahoo site) or on my phone (through a 3rd party app) but for some reason, my computer also notifies me too ..but sometimes this is a day later. This is annoying, as I will have normally already read the message, or indeed replied to, or acted upon…
Patching through a call?
My son is in the Far East on holiday and he needs to speak to his travel insurance company- Tesco. They provide a UK 0345 number that will cost him £1 a minute to call, and they don’t seem to provide a WhatsApp number. Is there any way to get round that? I am in the UK and I was vaguely wondering whether he can call me on…
Excel Formula
Is it possible in Excel to return a value from the last row of a table which meets a certain criteria based on another column? For example in the data below if my criteria is to look for Item A, I want to return the item price from the last row, so should get £4. Item Name Item Price Item A £1 Item A £2 Item B £3 Item A £4…
Is updating drivers a necessity?
I bought a new desk top PC about 3 months ago, it came with Norton installed which is now telling me that I have 12 drivers which need updating. Two questions please, is it essential that drivers are updated and are there any free driver updating apps available?
65" TV recommendations
I'm looking for a new 65" TV for my living room. It has mixed usage, gaming, TV shows, movies, etc. My son sometimes plays Roblox for hours so I am a bit put off OLED due to screen burn. I did have a Hisense TV which at around £900 was in theory a very good TV for the money (mini-LED, full local dimming, etc) but it just…

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MSE News

Is now a good time to fix your mortgage or should you wait? Brokers answer as rates continue to fall ahead of expected Base Rate cut
Interest rates on fixed mortgage deals have continued to be cut ahead of this week's decision by the Bank of England on whether to change the Base Rate. But will fixed rates move much further – and should you fix now or wait?
Fixed-rate mortgages continue to fall ahead of expected Base Rate cut – so do brokers think now is a good time to fix?
Interest rates on fixed mortgage deals have continued to be cut ahead of this week's decision by the Bank of England on whether to change the Base Rate. But will fixed rates move much further?
Martin Lewis: How to call your bank by dialling just three numbers
How to call your bank by dialling just three numbers… simply dial 1-5-9. Then you know it's legit. Watch MoneySavingExpert.com founder Martin Lewis' video below, which explains it. And please share – the more people know, the fewer will be scammed.
Martin Lewis: How to call your bank by dialling just three numbers – as 'anti-scam' phone number called over a million times
One million calls have been made to the '159' anti-scam phone number since its launch in 2021, new figures reveal today (Wednesday 30 April). MoneySavingExpert.com founder Martin Lewis – one of the well-known faces most used in scams – explains how to call your bank by dialling just these three numbers.
Martin Lewis: How to call your bank with just three digits – as 'anti-scam' phone number called over a million times
One million calls have been made to the '159' anti-scam phone number since its launch in 2021, new figures reveal today (Wednesday 30 April). MoneySavingExpert.com founder Martin Lewis – one of the well-known faces most used in scams – explains how to call your bank by dialling just these three numbers.
Revealed: Holland & Barrett's supposedly cheaper 'Subscribe & Save' often costs more – it's promised a review after our investigation
Holland & Barrett's 'Subscribe & Save' scheme claims to offer regular shoppers "the best value" – but it failed to do so in the majority of cases MoneySavingExpert.com checked over a five month period. The retailer has now promised to review the scheme after our research found it was often more expensive.
Don't get your passport by post – 360,000 paid more than needed last year
If your passport is due for renewal, apply online if you can – it'll save you £12.50. More than 7 million Brits did just that last year – but over 360,000 missed out on savings by using a paper form instead, MoneySavingExpert.com can reveal.
Sainsbury’s Bank customer? NatWest takes over this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from Thursday 1 May. For most, this means little will change for now as the Sainsbury's Bank brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, it's worth considering moving any excess elsewhere to ensure your cash remains protected.
Chase customer? Check if you can get its newly boosted 4.8% easy-access saver
If you've got a Chase account, check if you can boost your easy-access savings to 4.8% – made up of a 1.8% AER fixed six-month bonus plus its standard 3% variable rate. Chase says over 2 million customers can get the boost, which would top our normal savings tables if it were open to all, though it's beaten by the top easy-access cash ISAs.

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