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New Laptop - Help needed setting up Windows please!!
Not a good start - laptop arrived and I am struggling already. First task - Back up your old Windows PC. I have gone to Windows Back up, ran it until it says partially backed up (folders not backed up) and All Set. Clicked on Find Backup on new laptop and it says Couldn't find backup, try again. I have tried this several…
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Onedrive sync problems
I have spent ages trying to sort out this problem, and thought the techie wizards here might be able to solve it. Not sure what detail is relevant so it’s a bit of a long screed. Also I’m not a techie person so please bear with my ignorance. I don’t even know what information is needed for a diagnosis. I had a desktop…
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Giffgaff. Is there a way to have an announcement-only voicemail message?
Hi all, I want to have my Giffgaff phone answer the call with the normal voicemail facility but I don't want to have the answering machine take messages. Instead, I want to announce that I cannot take their call, but that if they need to contact me, please text me and I'll get back to them as soon as I can. I have searched…
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Google Maps saved locations not syncing with Apple Carplay
Hi,On my iphone, I have saved 22 locations in Google maps under 'favourites' folder. The issue is when i use Apple Carplay in my car using the same iphone, in carplay google maps, not all saved locations appear in carplay despite carplay 'favourites' folder also stating that i have 22 saved locations. Clicking 'favourites'…
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403 forbidden
I have a new PC and when I try to visit certain websites I get a 403 Forbidden (or 403 The Forbidden) message. This is happening on Topcashback and magazine pages I visit so far. Also, Instagram won't work - I get the sign in page, sign in then get a blank page. I'm not terribly tech minded so please use simple terms :D…
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Do I need a new laptop or can I improve my current one?
My current laptop is 9 or 10 years old, a bit slow starting up and when I have several tabs open. It is an Acer Aspire E 15, and the sticker on the laptop say i5-4210U 1.7GHz with Turbo Boost up to 2.7GHz, 4GB DDR3 L Memory, 1000 GB HDD. I have no idea what most of that means. I took the laptop to a local computer shop 5…
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iPhone 14 Bin
I have a new iPhone 14 plus and the email icon seems to be stuck on 'Bin' I am used to iPhones and know the normal way to get back to folders eg inbox, but the back button is not doing anything and I can't access my email or any of the other folders. Help please.
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Manufacturer's warranty on new laptop: important?
I have just bought a brand-new laptop from a business seller on Ebay. When choosing which one to buy, I went to a lot of trouble to get one that was described as being covered by a manufacturer's warranty for a year. Anyway, I registered my new purchase on the Microsoft website (it is a Surface made by MS) and was…
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Microsoft Outlook
Hi I have received an email from Microsoft saying I have to update my sign-in technology to continue to access my Outlook email account. This is the first paragraph The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of…
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Windows 11 PIN and Bitlocker
I'm the only person who uses my laptop. It hadn't been used for a while and required the BitLocker key twice, and then demanded that I set a new PIN as well. Is there any comparatively simple way to stop having to put a PIN in everytime, and ideally to stop having to enter the BitLocker key?To change my PIN I had to have a…
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Unknown data use on new Motorola G62/Labara contract
According to the details of my Labara usage, I normally use very little data on my new smartphone, just a few Mb now and again. However after staying at an hotel for 3 days I noticed there are tens or hundreds of Mb downloaded every single night, just after midnight whilst I'm asleep. Each of these are proceeded by smaller…
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Can't access Word or Excel on desktop
When I try to go on Word I get the following message Microsoft Updating Microsoft 365 and office - please wait a moment Then I get WINWORD.EXE Application Error X the application was unable to start correctly (0x0000142) Click OK to close the application OK but nothing happens and I still can't access either Word or Excel…
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Pl how do I block this?
Been getting loads of these showing in my gallery. I have a Samsung. Pl how do I block them?
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Facebook hacking
Hi, just wondering if anyone can offer advice, my Facebook account has been hacked. It doesn’t recognise my email or phone number. I’ve spent ages trying to access and used codes sent to email but nothing has worked. Friend has reported my email had hacked and I clicked the link to say let Facebook know account is…
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Email program for Mac High Sierra that meets current security requirements
Can anybody suggest an email program for Mac High Sierra (10.13.6) that meets Microsoft's and Google's current security requirements? Microsoft tell me that last version of Outlook (part of my Office 365 subscription) that is available for High Sierra will no longer access my MS email from September this year and seems…
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Laptop Purchase Advice Please
I'm thinking of going for this refurbished Laptop with a low-end ish budget of around £300-350 if possible: https://www.laptopsdirect.co.uk/refurbished-lenovo-thinkpad-t480-core-i7-8th-gen-16gb-256gb-14-inch-windows-t1-t480i716gb256gbw10p/version.asp I will be using it to replace my desktop PC: plugging my monitor and…
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Repair a Dyson V11 Absolute soft brush head?
Mine has stopped working. Took it apart and there's nothing jamming it. The motor spindle turns freely. Just over 3 years old. Not high usage. Checked for continuity across the terminals - nothing. Checked continuity on another good head and and it bleeps continuity for about 3 seconds, then reverse the tester leads and…
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Can't log in to ZorinOS on Virtual Machine
I'm not entering my password incorrectly. This isn't an issue with caps/no caps or spelling things wrong. I've been able to get in there just fine. I did yesterday & also this morning. Came to log in now & it doesn't work. Shut the VM down, start again - no joy. I enter the password, the screen goes black, a couple seconds…
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Problem with Printer
I have suddenly got a problem with my printer which is it will only print if it is connected to my laptop in other words it will not print wirelessly.This has only started recently.My printer is a Brother DCP-J315W and my OS is Windows 10 Any help or advice appreciate
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Using old system hard drive
I have got the hard drive from an old HP laptop, and I thought I could use it as an external drive for backups. I formatted the drive, both quick and full, and copied some folders onto it. However, a folder $RECYCLE.BIN keeps appearing on the drive, even though I keep deleting it.It shows the files that are in the Recycle…
