Why Firefox browser crashing

Aidanmc

Over the last few days i notice my Firefox browser tabs crashing frequently.

Why would this be?

Never had any issues before.

oldernonethewiser

What device are you using it on?

Is it the latest version 137.0 (aarch64)

Not had any issues on any of my devices

Aidanmc

I'm using on a HP Pavilion G6 laptop, Windows 10

Yes it seems to be Version 137.0 64 bit

Mark_d

Could be any number of reasons.  Maybe it's due to an extension you're running, maybe a particular website has some code that causes the problem with Firefox.  It's also a possibility that some of your RAM has gone faulty.  First things to try would be completely remove firefox, including all settings/config.  Then install it again.  See if the problem occurs when you visit the website.

Aidanmc

Mark_d said:

Could be any number of reasons.  Maybe it's due to an extension you're running, maybe a particular website has some code that causes the problem with Firefox.  It's also a possibility that some of your RAM has gone faulty.  First things to try would be completely remove firefox, including all settings/config.  Then install it again.  See if the problem occurs when you visit the website.

My laptop crashed just now, blue screen sanying run into error and have to restart.

I think may issue with laptop.

Is there a way to find out why the blue screen happened, any log or something.

I think it said something on the screen about hardware but i didnt catch it all

Aidanmc

The System Guard Runtime Monitor Broker service terminated with the following error: %%3489660935

HillStreetBlues

Aidanmc said:

The System Guard Runtime Monitor Broker service terminated with the following error: %%3489660935

Looks like an issue with an Windows update.

Vitor

That's an error from Windows Protection. Are you using any third-party antivirus tools like Norton, they might interfere with System Guard.

Aidanmc

Vitor said:

That's an error from Windows Protection. Are you using any third-party antivirus tools like Norton, they might interfere with System Guard.

No, not using any other antivirus

Newcad

With respect to everyone here, you may want to take BSOD events up to a more techie forum:

https://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-vista-through-to-11/#entry5549500

HillStreetBlues

If KB5049981 is installed, try and uninstall it