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Why Firefox browser crashing

Aidanmc
Aidanmc Posts: 1,516 Forumite
Eighth Anniversary 1,000 Posts Name Dropper
in Techie Stuff
Over the last few days i notice my Firefox browser tabs crashing frequently.
Why would this be?
Never had any issues before.

«1

Comments

  • oldernonethewiser
    oldernonethewiser Posts: 2,670 Forumite
    Seventh Anniversary 1,000 Posts Photogenic Name Dropper

    What device are you using it on?

    Is it the latest version 137.0 (aarch64)

    Not had any issues on any of my devices
    Things that are differerent: draw & drawer, brought & bought, loose & lose, dose & does, payed & paid


  • Aidanmc
    Aidanmc Posts: 1,516 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    I'm using on a HP Pavilion G6 laptop, Windows 10
    Yes it seems to be Version 137.0 64 bit
  • Mark_d
    Mark_d Posts: 2,748 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Could be any number of reasons.  Maybe it's due to an extension you're running, maybe a particular website has some code that causes the problem with Firefox.  It's also a possibility that some of your RAM has gone faulty.  First things to try would be completely remove firefox, including all settings/config.  Then install it again.  See if the problem occurs when you visit the website.
  • Aidanmc
    Aidanmc Posts: 1,516 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    Mark_d said:
    Could be any number of reasons.  Maybe it's due to an extension you're running, maybe a particular website has some code that causes the problem with Firefox.  It's also a possibility that some of your RAM has gone faulty.  First things to try would be completely remove firefox, including all settings/config.  Then install it again.  See if the problem occurs when you visit the website.

    My laptop crashed just now, blue screen sanying run into error and have to restart.
    I think may issue with laptop.
    Is there a way to find out why the blue screen happened, any log or something.
    I think it said something on the screen about hardware but i didnt catch it all
  • Aidanmc
    Aidanmc Posts: 1,516 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper

    The System Guard Runtime Monitor Broker service terminated with the following error: %%3489660935



  • HillStreetBlues
    HillStreetBlues Posts: 6,456 Forumite
    1,000 Posts Third Anniversary Homepage Hero Photogenic
    Aidanmc said:

    The System Guard Runtime Monitor Broker service terminated with the following error: %%3489660935



    Looks like an issue with an Windows update.
    Let's Be Careful Out There
  • Vitor
    Vitor Posts: 1,301 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    That's an error from Windows Protection. Are you using any third-party antivirus tools like Norton, they might interfere with System Guard.
  • Aidanmc
    Aidanmc Posts: 1,516 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    Vitor said:
    That's an error from Windows Protection. Are you using any third-party antivirus tools like Norton, they might interfere with System Guard.

    No, not using any other antivirus
  • Newcad
    Newcad Posts: 1,992 Forumite
    1,000 Posts Third Anniversary Name Dropper Photogenic
    With respect to everyone here, you may want to take BSOD events up to a more techie forum:

  • HillStreetBlues
    HillStreetBlues Posts: 6,456 Forumite
    1,000 Posts Third Anniversary Homepage Hero Photogenic
    If KB5049981 is installed, try and uninstall it


    Let's Be Careful Out There
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