What does Error code 10014 mean

peter021072

Someone has sent me an email with mp3 and wav attachments and I get  [{"errorCode":10014}] in both cases. Has anyone any idea what it means? I get the same code on Windows or Android, however both use Gmail.  It was sent from a Mac and it's a sound file. 

QrizB

Were you expecting a sound file from this person? Emails with random attachments can be malicious.

twopenny

Is that an error code for the email or the attachment?

Olinda99

what do you mean 'it gets error code 10014'

Browntoa

That code seems to be associated with esims, not MP3 files 

Eyeful

Where you expecting this Email from someone?
If NO:  Ignore and delete.
If YES: First phone the person, check they sent it & find out why & what's on it.
This error code can indicate that someone is trying to add you to a group (a bot net maybe?)
Never ever open a link or attachment on an unexpected Email!

peter021072

Eyeful said:

Where you expecting this Email from someone?
If NO:  Ignore and delete.
If YES: First phone the person, check they sent it & find out why & what's on it.
This error code can indicate that someone is trying to add you to a group (a bot net maybe?)
Never ever open a link or attachment on an unexpected Email!

Yes, I was expecting it in connection with a course.  I have met her in person and she has since sent me the file via google drive, however, google tells me it is too large to scan. 

peter021072

Olinda99 said:

what do you mean 'it gets error code 10014'

If I click on the attachment in the gmail post, it responds with precisely

[{"errorCode":10014}]

peter021072

I've run Microsoft defender on the file, and scanned my entire PC. There's nothing been found, and the scanner has been updated today.

The file is also shared with me on my google drive.  Is there any way of scanning that?

Eyeful

Ipeter021072 said:

Eyeful said:

Where you expecting this Email from someone?
If NO:  Ignore and delete.
If YES: First phone the person, check they sent it & find out why & what's on it.
This error code can indicate that someone is trying to add you to a group (a bot net maybe?)
Never ever open a link or attachment on an unexpected Email!

Yes, I was expecting it in connection with a course.  I have met her in person and she has since sent me the file via google drive, however, google tells me it is too large to scan. Ask the sender to resend the attachment.

If the file is too large, ask the sender to compress the file and then send it. You will then need to decompress it at your end.You both would both need to use something like 7zip, I think.There are other things than file size that can cause this error though.if it was from a school or college, 

Eyeful

If it comes from a school then
The attachment may exceed the maximum file size allowed by the school's email system.
The school's email system might be blocking certain file types (like mp3 or wav) for security reasons
The school account may have restricted permissions for sending or receiving certain types of attachments