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Company in Italy only taking orders to the UK over £135
Hi. I'm trying to buy some leather online from a company in Italy that has by far the best prices. It would be £33 for the piece, with delivery taking it to £39 so as far as I'm aware I'd be below the £39 limit where I don't have to pay extra. When I try to pay the website tells me that "In compliance with the new Brexit…
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Non-delivery of item, do I contact Paypal or Credit Card?
Hi I ordered an item online from a small UK based company 2 weeks, I've used them before with no problems. This time around I received an automated email at the time of placing the order but absolutely nothing since (in the past they've contacted me within a day or two with an estimated delivery date), I've also sent them…
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MSE News: Boohoo buys Dorothy Perkins, Burton and Wallis - what it means for gift cards and returns
Online fashion retailer Boohoo has bought the Dorothy Perkins, Wallis and Burton brands from the Arcadia Group for £25.2 million. Here's what it means for shoppers' returns and gift card rights... Read the full story: 'Boohoo buys Dorothy Perkins, Burton and Wallis - what it means for gift cards and returns' Click reply…
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Very - Customer Feedback
Trustpilot give a balanced 50/50 of Very. What is your experience with them. Please.
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Brexit: Duty and Tariffs on goods from EU Retailers
I'm struggling to find any information on this and from my basic understanding from news reports there wouldn't be any additional tariffs or duty on items (except alcohol and tabacco) bought/imported from the EU. A clothing retailer (based in Italy) has started (from 1st January) to put an additional 12% on items of…
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EU resident buying from UK online
As you can see from my name we are flummoxed about buying from the UK online. I have not been able to find out what the extra charges might be. I went to a company that we use a lot and they will continue to deliver to France, but added customs duties and extra charges will apply on delivery- they use a courrier. Has…
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MSE News: Asos buys Topshop, Topman and Miss Selfridge - what it means for gift cards and returns
Online fashion retailer Asos has snapped up Arcadia's Topshop, Topman, Miss Selfridge, and HIIT brands and stock for £330 million - but its high street stores aren't included in the deal and will close for good. Here's what it means for shoppers, including your gift card and return rights... Read the full story: 'Asos buys…
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Nespresso subscription - what's the catch?
I've been looking at this for a couple of weeks, and can't work out what the catch is! I drink nespresso pods, I know there are cheaper alternatives available but I like their coffee (and didn't like a whole range of cheaper alternatives I tried) so I splash on the luxury. There is a subscription service they have started…
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Money Moral Dilemma: Should I return the 'free' sawhorse that arrived after I cancelled the order?
This week's MoneySaver who wants advice asks... I ordered a sawhorse from a well-known DIY retailer and it qualified for free next-day delivery. After two weeks it hadn't arrived, so I contacted the retailer which said it had problems with the courier and gave me a refund. I reordered it and collected the item from its…
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Half price Serif Affinity software (Affinity Photo, Designer & Publisher)
and a return of the 90 day free trial, even if you used it last year. B) https://affinity.serif.com/en-gb/supporting-the-creative-community/ "As a way to lend support to the creative community during these difficult times, we’re once again offering a 90-day free trial of the Mac and Windows versions of the whole Affinity…
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Hundreds of BP customers to have £2,000 prize 'win' honoured after competition gaffe - MSE News
Hundreds of BP customers have been given receipts wrongly showing they’d won reward points worth £2,000. BP initially said this was a glitch and refused to pay out, although it has since U-turned and will now honour prize wins. But you need to submit a claim to get the points – here’s what you need to know... Read the full…
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Which opticans give you your prescription?
Hi, Thinking of booking a vision test and also a contact lenses test. I'll probably want to use the results elsewhere, so which opticians just give you the results versus being difficult about it?! I've got a Specsavers, Boots and Asda all close.
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New Buying From China (incl AliExpress) guide discussion
Hi all, We've written a new Buying From China guide and would love your feedback. How did you find the info? Was it useful? Do you have any other tips you'd add? Thanks for your help! MSE Jenny
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Amazon Monthly Payments problem/query
Hi, hope I’m posting in the appropriate place. I purchased an Apple Watch through Amazon payments (where they charge your card 5 equal payments 30 days apart) on 31st December. It was delivered 2nd January and I’ve obviously been using it since then. On Monday 11th I received this email from them: ” We're contacting you…
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Amazon Prime Comeback £10 problems.
I saw a thread on this a few months ago, but I can't seem to find it now. Basically I got a credit card sized voucher in the post a few months ago stating that I would receive £10 if I returned to prime via a certain link and stayed with it until 28/02. That date came and went and I haven't heard anything from them. Do I…
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Curry's Price Promise
Bought a TV on the 21st via Curry's on line, £579. The TV was then reduced by £100 in the boxing day sale. I contacted Curry's via their online chat and quoted their price promise, this must be done within 7 days of purchase, anyway, £100 coming back to me, nice one. I was under the impression that their price promise was…
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Cheapest way to buy a Dyson V7 Trigger? Any codes? Vouchers? Deals etc?
Hi all After a family Christmas taking out the corded Vac every time the kids dropped some Mince Pie crumbs or someone brushed past the Christmas tree and shed White dust on the carpet I now know we need a small hand held Vac. We are members of Which? So did our research on the best handheld Vac. We came to the conclusion…
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Ladies. Where can I buy REAL LEATHER trousers?
Hi all Wife wanted a pair of leather trousers for Xmas but I couldn’t find any. Saw loads of fake leather, Faux leather etc but no Jeans style (with back pockets etc) REAL LEATHER Tight/Skinny trousers. So, am going to wait until online Boxing Day sales. Please can the ladies of here suggest where I can buy? Please take…
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Cost of a first-class stamp to rise by 9p to 85p from next year - MSE News
The price of a standard first-class stamp will rise by an inflation-busting 9p in the new year, Royal Mail has announced... Read the full story: 'Cost of a first-class stamp to rise by 9p to 85p from next year' Click reply below to discuss. If you haven’t already, join the forum to reply.
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RE: 3 Pin Low Energy Bulbs BC3 Fittings
Just to thank barmonkey and co for the advice on said closed thread: https://forums.moneysavingexpert.com/discussion/1390345/3-pin-low-energy-bulbs-bc3-fittings/p1 Builders put in three pin fitting earlier in the year and light which blew yesterday evening. Removed the second pin and it worked. Phew 😍
Shopping deals that have ended live here. If you still want to discuss them this is the place
