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Charges for telephone call
I've just got off the phone with my Mortgage provider. The Direct Debit was returned by my bank whilst I was abroad, all sorted and payment now made. They attempted to ring me twice whilst I was at work and unable to answer as well as the call I've answered today. They have informed me as well as the returned DD charge…
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Bank wouldn't let me cancel my packaged account - can I claim?
I called the bank over 12 months ago and tried to reduce our overdraft limit and get rid of the packaged items we have on our joint account. I was told that the only way to do this was to come into the bank in person with my husband. At the time this was a practically impossible task. I asked whether or not a letter signed…
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Success - Package bank account
I am delighted with the help and advise from this website I have managed to claim back all of my account fees for my package bank account over the last 10+ years!! I was mis sold my Premier account with Lloyds and previous to this my Platinum and Gold account. I submitted my complaint on a Friday, had a call from them that…
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credit card PPI claim
hi guys, if i was to use a firm for a credit card PPI claim, what top three firms would you guys recommend i use, do not want to do the the work myself, i have used about twenty credit cards so far, thanks for your time guys, bluesfloyd.
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Advice on LLoyds TSB Bank Charges
Just a quick question to people who have claimed back bank charges on LLoyds TSB.... we are about to submit our first bank charges letter. The below are what we have been charged against with the descriptions as they are on the statements over the past 6 years and was wondering what we can actually include on the claim: My…
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PPI for credit when purchasing a camera
Hi All In all honesty I don't really understand PPI, despite the wide spread advertising of how to reclaim. I've always had straight forward current accounts (Barclays), never paid anything other overdraft fees about 15 years ago. I had a Barclaycard but also never had any fees other than interest charged to it so I don't…
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Tesco Credit Card PPI Complain rejected
Just need some advise. I made a PPI refund complaint a while back which they refused, I don't realise then I could take to the FO, the six month deadline had just past when I did realise and did submit a claim to the FO, which was still rejected by Tesco. Since then, I believe I can resubmit a new claim due to Previn, but…
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Charge for copies of my bank statements
I was doing my online tax return a couple of weeks ago and logged into my Smile current account to print out my year's bank statements only to find that they only allow you access to the past 12 months of statements. That meant that I couldn't print out about 7 months woth of statements. Smile customer services said that…
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Card payment machine agreement
Hi all, quick question. I entered into an agreement over the phone for a card payment terminal and 4 year service. One week down the line, I have decided that I don't need the cost and can probably do without and have asked to cancel as I'm within the 14-day cooling-off period. Company however are saying there is no…
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Packaged Account Court Action
I could really do with some help/advice regarding my additions account claim; I was offered the Barclays Additions account when I went to Barclays Bank asking for an overdraft in April 2001, the reason was because I had been paid twice by my employer in one month by accident and being young and irresponsible had spent it…
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How far back? Late payment fees - catalogues & store cards
Hiya all, I'm hoping for some advice regarding claiming back late payment fees on some old catalogue and store cards. I'm thinking that I've got no chance in most cases, but thought it's worth putting it past the forum in case :) I had 2 store cards that were paid off longer than 6 years ago. A New Look one that was taken…
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No Account Numbers & Online Loans
I want to contact my bank and store card provider to send me account details to check for PPI. 1) I have looked at the template letter provided on this website but it assumes you know your account numbers. Both of my accounts are closed and I do not have the account numbers. How should I proceed? 2) My bank loan was…
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Egg and Cahoot
Hi All Im sure your all sick of hearing about Egg ppi etc but as a complete beginner and with far to many posts to trawl through I thought this would be the quickest way. I had an egg card and a cahoot loan and Lloyds bank about 20 yrs ago (ish!!) how can I get the info on these , I know I can write a SAR letter but I dont…
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Help needed.
Hello, This is my first time posting here so please bear with me. So I have recently made huge changes and had a long word with myself with regards to my debts and by the end of June I will actually be debt free! However I have a CCJ from Robinson Way regarding and ex Lloyds Bank account, it was a default judgement made…
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Newbie- Natwest reject Packaged account claim. ADVICE?
Hi, In Feb i made a complaint to Natwest regarding my now closed account packaged fees. I received a letter from them yesterday to say the can't agree with my complaint due to them sending Advantage Gold Information Pack in July 2009 and another information pack again in March 2010 that would of detailed the fees's etc. My…
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Abbey National
I want to make a claim for PPI on Abbey National, I registered onto Reserva, but when I try to get Abbey up, it locks into Santander when I try to fill out the form. Any ideas, or are all credit cards now Santander???
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Egg card ppi
Hi I had an egg credit card from around 2003-2006 and I'm pretty sure I was paying ppi with it, but I have no paperwork at all from the card now. Is there anyway I can claim back my ppi even tho I have no paperwork??
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Amazon seller scam
On the 17 May i ordered a Samsuns s8 from amazon.com and it shows that has been delivered to a resident and signed by me at 11.06. we are family of four living there ( we live in flat) I tried to explain to them that it was impossible that the order was delivered as me and my brother were at work. While my mother and dad…
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help please - 6 year cut off
Good afternoon, I tried a few times to claim back fees from old accounts - they were declined but I decided to have one last go. sent a letter regarding fees on an old Lloyds account in two parts - the product fees and the overdraft charges. Had a call from Lloyds to say they were paying back the product fees from an…
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Can i claim againist old alliance and leicester account
Hi, A few years ago i had a package bank account with alliance and leicester which i believe at the time was mis sold. As they were taken over by santander, am i still eligible to claim and if so, how would i go about it? Many thanks
