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Being Charged twice on debit card- what to do?
Hi I went shopping in Sainsburys and paid with my debit card. The transaction did not go through according to the lady at the till. I was asked to pay again. I did this and it went through and I have the receipt. When I checked my Barclays online banking the payment had been debited from my available balance twice. This…
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MBNA PPI - Pls can anybody help.
Please could anybody help with MBNA PPI query ? I had Credit Card 1997-2016, I wrote to MBna in 2016 to see if the account had PPi they advised it did and had £1000 worth of ppi charges. Nothing further. There was nothing about it being mis sold or that I could reclaim so I didn’t think I was eligible. In July last year I…
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Can't get Direct Debit refund
I had a storage unit but due to drop in income due to covid-19 I had to give it up. I gave the appropriate notice (slightly more in fact) and moved out four days earlier than necessary. However they took the following month's payment (£141.20). Contacted the company who acknowledge I should be refunded, told it would be on…
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Complaint against conversion charge for transfer between two UK USD accounts
We have current accounts and currency accounts (USD and EUR) with Barclays and Lloyds. Recently we transferred USD and EUR from Barclays to Lloyds. To keep it simple, we were assuming that the currency amounts would be transferred in currency without conversion into GBP, so we only asked to move monies from Bacrlays USD to…
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Payment being held by card issuer because it is allocated for an order but vendor was declined when
Hi, I have never heard of this before and have been going back and forth for nearly a week between PayPal and Amazon with both blaming the other for the issue so I'm here in the hope that somebody can help me. I made an order on Amazon using a PayPal debit card with the funds available in the account, Amazon tried to…
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RBS -PPI claim
I received letter from RBS last September to say that I was due £5000 refund for mis sold PPI on a Credit card that I no longer have I duly returned acceptance form but heard nothing from Bank until a month ago when they sent me a letter to say my claim had been sent to their DRO as I owed money on credit card now since…
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Laura Ashley Purchase - not accepting refunds
I ordered some items from Laura Ashley on 17th March (totalling £150). Half the order hasn’t arrived and I am chasing this up. Of the items that did arrive, they only arrived late last week and I’ve realised that I’ve ordered slightly the wrong item. Normally this would be fine as I think I would legally be allowed to ask…
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unauthorised money taken
I would love some advice. I was with car insurance company (right choice insurance brokers) yet cancelled within a month of starting the policy due to poor service with then constantly threatening to cancel my policy ( due to apparently not providing the documentation even though i had numerous times) Today I noticed. I…
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My claim has been struck out of Court - What do I do now?
Hello All. I have been in the process of following Martin's instructions to reclaim the charges over the last 6 years. The RBS appointed a solicitor to defend their case. In a letter they stated the following: "In your claim you state that the charges are: "an unfair penalty under the Unfair Terms in Consumer Contracts…
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Nationwide Building Society Will not Let Me Close My Account and Are Charging Monthly Fees.
I have had a Nationwide Flex Plus account since 2015. For a
fee of £13/month it used to give 3% interest on sums up to £2500, free travel
insurance and free vehicle recovery as long as I paid in £1000/month. In mid February I checked the account to find that the 3%
interest had been stopped last October even though I found…
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Rbs.. snowballing charges
Hi all Last night I spent some time looking through the last 6 year's statements and was shocked to total up the amount I have paid in charges. Not one month has passed when I haven't paid in excess of £25 interest for usage of my £2,000 student overdraft (now current account) plus £6 arranged overdraft fees and £6-£12…
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RBS reclaiming overdraft charges and interest
Hi all Last night I spent some time looking through the last 6 year's statements and was shocked to total up the amount I have paid in charges. Not one month has passed when I haven't paid in excess of £25 interest for usage of my £2,000 student overdraft (now current account) plus £6 arranged overdraft fees and £6-£12…
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Lloyd’s refunded overdraft charges without me asking
Lloyd’s have given me two credits today of £140 for my overdraft charges, because I wasn’t told they were going to take the money apparently. So my question is, would this be the whole amount or a gesture and should I try chasing the rest. Or be happy I got a little or all of it back?
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Lloyds Bank charges reclaim advice please
I emailed a complaint letter to Lloyds back in September and apart from confirmation of that email, I have received no further response. I emailed a further 3 times and no reply to those either. I have just rung them and the lady I spoke to said they don't refund bank charges anymore or look into it as they have stopped…
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Scam recovery
Helping a neighbour who has had numerous people ringing to offer "insurance" for many unnecessary items. Clearly scams. Seems to have been talked into some and has paid by his debit card, and there also appear to be some direct debits. Has nothing to show for anything but single page letters saying that he now has cover…
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Allay Claims Gladstone Brookes
Vaguely remember filling out some forms online a long time back. Gladstone Brookes have been in touch as have Allay. I honestly can't remeber who I went with but GB have said there is a delay and Allay say they have a large payout for me. Allay's letter vague. I assume any company would take their fee from the refund for…
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Historic bank charges
Hello forum friends I have been with barclays for around 30 years & remember being charged £35 for going overdrawn & £12 for administration fee's happening quite often . This was around the late ninety's , anybody claimed from that far back ?
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PPI was confirmed but not sent in death certificate and proof of entitlement yet is it too late
This is a difficult question. I received paperwork from two banks stating there is a ppi claim and needed to provide a death certificate etc, It was for my late husband who had remarried just before he died so his new wife would inherit the money, so I didnt go to bank with cert. She has also died in Dec 19 so now the…
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HSBC OVERDRAFT CHARGES
I have recently tried to reclaim some of my going over my overdraft charges due to hardship, i have been a good customer for years with them instead of offering me any kind of refund they have sent me a letter suggesting they want to take my overdraft away! Also I have a packaged bank account I have had it for years and it…
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Direct Debit Guarantee Farce
I'm hoping there is a banking expert reading this, as I'm about to go insane. In early January 2020, I cancelled my direct debit with Sky, through my bank (Monese). On the 16rh January, Monese let a payment of £66 go to sky, this is after I've cancelled the DD. I requested a refund under the DD guarantee, and then got busy…
