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Conductor refused valid ticket
A few days after the infamous "49 Hertz Friday" incident, on which I used my London Terminals to Thetford ticket to go to Wymondham by travelling on a train to Norwich, and getting a taxi from there to Wymondham, I boarded a train at Wymondham with the intentions of going to Thetford. I asked the conductor if she could…
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C2C - Refunding & Taking Money A Month Later
Hello! I may be speaking for hundreds of others, C2C rail have taken money out of commuters accounts yesterday, some to the amount of hundreds. Apparently when we purchased tickets through their new (and God awful) machines in the last month, even though we checked our bank statements and the payments were pending through…
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New cyclist
I have recently taken up cycling again after several decades hiatus. I have done a few Breeze rides and am already learning that I need to buy various accessories. So what to people recommend for a leisure cyclist (not going to commute) on a hybrid. Lights were a must so I have got them. Mudguards? Some kind of bag - but…
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Travel Refund
Ok, so some advice needed. On 17/10/19 I booked tickets for the next day ( 18/10 ) to travel from Newport to London ( £159 ) - I bought them from the ticket office ( which I think is run by TfW ) and the train company is GWR. As it happened I couldn't travel so contacted GWR on the 21st and filled out the reclaim form and…
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Commute zone 1-2 to Leatherhead
Hi all, I live in London Peckham and am starting a new job this week for which I need to commute 4 days a week to Leatherhead. Does anyone have any advice on the most cost effective way to do so? I am looking into a season ticket Peckham-Leatherhead but since I won't always be travelling to the same London station and want…
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Trainline insurance
I experienced train disruption en route to Heathrow to catch a flight. Luckily I managed to get a National Bus as an alternate so that I didn't miss my flight. I purchased rail travel insurance when I bought my ticket and now am getting the run around from ERV the insurance provider. Its basically worthless! Save your…
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Delay Repay - Delayed on both outbound and return
I bought a return ticket from Manchester - Edinburgh with Transpennine Express. On the outbound journey I was delayed by over 2 hours and I’ve put a delay repay claim in against this to be compensated the full amount of the return journey. I was then delayed by an hour on the return journey, can a second claim be put in…
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Connecting between Glasgow Buchanan & Glasgow Central
Hi, I have a connection tomorrow (Mon) between Glasgow Buchanan coach station & Glasgow Central rail station. Scheduled to arrive on the Citylink coach from Inverness (G10) at Glasgow Buchanan station at 1200hrs with my onward train to Euston at 1240hrs. Is that enough time to connect, even if the coach arrival is up to 10…
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M-Tickets
A question to those that occasionally use M-tickets for the buses. I have used a day and week ticket before , those are straight forward as in they last the remainder of the day (in the case of a day ticket) or week for a week pass (from activation) , however has anyone used a single trip ticket, do they last an hour or…
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Network rail card
:) are there any discounts available for the network rail card? Can't use tesco vouchers or go via top cashback :( TIA XxX
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Big saving by alighting/joining at intermediate station - Can I do this?
Just wondered if anyone could offer advice on whether this fits within the Rail Conditions of Travel? I want to travel from Westbury (Wilts) to Reading. An off-peak return is in the region of £45. But, one can buy a ticket for the station before Reading (Theale) for £18 return. The valid route from Westbury to Theale is to…
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Salary sacrifice to buy an annual season ticket
Hi, Just wondering if anyone can help me to work out if I'd be better off paying for my annual rail gold card through my work's salary sacrifice scheme or by paying it outright myself. My dilemma is that work will only pay for the season ticket in January after the rail fare increase has kicked in. My ticket runs out in…
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Tube Delays: How to get a refund
This is the dedicated discussion thread for our guide: Tube Delays: How to get a refund Click reply below to discuss the guide. If you haven’t already, join the forum to reply. Thanks folks!
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Delay repay help
Hi all, long time lurker in need of some MSE help please. I travelled by train from Edinburgh to Oxford last month and arrived just over an hour late (62 minutes!) due to missing my connection in Newcastle. My first train with LNER from Edinburgh was 14 minutes late departing because of signal problems in the Waverley…
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Can I cut my train fare? Commuting from Watford - London.
I commute into London Euston (from Watford Junction) for uni four days a week. Two of those days are peak and two off-peak. I have a saver card. My weekly travel costs are £40. Is there anything else I can do to reduce that cost, is there a trick I'm missing? I thought about a season ticket but considering there is no…
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Delayed twice on the same trip
Help! My wife and daughter travelled from Guildford to Headcorn a couple of weeks ago. The journey was; Guildford to Waterloo Waterloo East to Headcorn. The Guildford train was delayed by 30 minutes (Trespasser) and they missed their connection. The Waterloo East to Headcorn train was delayed by over an hour (Bridge…
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IGO under 16s pass TFGM
My children have to travel to and from school via bus. Stagecoach run the service and they just gave an IGO pass to prove they are under 16, this year they introduced a new process of loading their weekly ticket onto the IGO card so they can tap in and out. We pay £10 for the card, which lasts for the 5 years they are high…
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Train ticket refund for cancelled service - where to claim
Been asked a million times I bet but a recent Northern Rail service was cancelled but the advance tickets were bought through TPE (so I could get some Topcashback money). Network Rail state to progress a refund with 'the retailer of the ticket'. Hence raised this with TPE. TPE have rejected my claim on the grounds of: '...…
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Train delay by tfw
Hi! Forumites. Opinion please. Bought tickets from TFW (Transport for Wales) for return journey Swansea to Southport via Crewe, travelling 30th September. TFW took first part of journey to Crewe. Second part was by West Midland. The second train was cancelled, with the next one an hour later, Station staff said I would…
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train tickets onto mobile phone
Hello I purchase from a number of different train operators (southern, thames, great western ect..) and sometimes from the trainline. I need an app for my android phone so I can purchase train tickets and then tap through at the station gates. I want to stop having to go and print tickets at each station following my…
