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Getting TFL Online refund - Service Delays?
Hi Folks, Trying to get contactless card refund on TFL website, is a nightmare. The delay was 18 minutes but when completing it online it keeps throwing me back on this field. It has to be more than 15 minutes. Roughly, how many minutes was your journey delayed for? it says below the field, please enter a valid length of…
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Train website problem
I planned to get a train journey to London king cross from Bradford interchange to go to an event I'm going to. So yesterday I went to book tickets outgoing was the 30th of December and coming home is 31st of December so I clicked on the them dates it was £100 for 2 people return so I tried paying for it i had money in my…
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TFL monthly travel pass zones 1-4
Is it cheaper to pre pay a TFL monthly travel pass zones 1-4 than to just use my credit card to pay as I go everyday and will it be capped at the prepay price?
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What’s a ticket?
There was a delay on the Circle Line this afternoon at which point a Tannoy message said something along the lines of “Tickets will be valid on local buses” Anyone have any idea what this means in relation to TFL?
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Train - Season ticket
Hi, I bought a season ticket (monthly last month) and it expired today. If I buy a new one tomm, it will be valid till 29th Oct I think, but if I buy it a day after tomm it will be valid till 31st Oct.. is that right the I'll get extra day? I can WFH tomm so can wait. Thanks
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Cheapest way to travel London to Cardiff
Due to separating with my partner, I am having to move back home to Wales leaving my ex in London. We have a 9 month old daughter and my ex is keen to see her as often as he can. Ideally weekly ( he doesn’t mind travelling) or I think more realistically, every two weeks. He works in London and doesn’t drive so would be…
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Refund for taxi fare
I was on a train that broke down and the train company didn't send enough taxis to take all the passengers. They told some of us to find our own and then send the receipt in. This would be fine, but they're now saying I can't claim delay repay if they refund the taxi fare. This happened at a small station after midnight…
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Train ticket refund - not needing to travel now
I bought a return train ticket via trainline for my daughter to travel from uni in Leeds to home in Southampton for a few days. She has now announced that she's going to keep her car at uni so won't need the train tickets. Spoke to trainline who said I can only get a refund on the one journey because acsue the other other…
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Other options for a student travelling by rail to London for £5K?
My 21 y/o son will be commuting from Essex to London for a year. He will be taking a post graduate course at a London university, but I can't see any other option than paying the full whack of just over £5K for an annual Gold Card to cover the rail + Tube journey. Are there any other options e.g. discounts I've missed that…
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Validity of Rail Tickets received through Superbreak
Afternoon folks, hope this is the right forum to be posting in. Prior to SuperBreak going into administration I booked rail travel/ hotel stay and received rail tickets a few days before the company stopped trading. I lost the hotel part of my booking but am now trying to find out if the rail tickets are still valid?.…
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Trying to claim a partial refund
Dear All I would like to ask for your advice on my request to receive a partial refund of my rail season ticket. Last month I bought a season ticket for travel between the town I live and London Kings’ Cross. When I bought the ticket no mention was made that I would not be able to use it for travel into London over the…
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Left my bag on a London bus
Don't ask how/why but I left my bag on the bus in London. Unfortunately my tablet was in it along with some other things. Nothing of great value other than personal information on the device. I've changed the password on the linked gmail account and so that should help secure it but maybe I should erase all the data though…
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Buying a weekly rail ticket (16-17 saver)
I recently bought a 16-17 saver for my daughter who is going to college out of area. After also purchasing a photocard because it works out slightly cheaper to buy a weekly pass than individual tickets for the 3 days she's there, I asked for one to start next Monday, only to be told that I couldn't buy one that far in…
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Tfl oyster card and travelcards
I want to purchase a 7 day travel card on my oyster for the 11th of October but today when I try to purchase it online it says I have to activate it today and 3 days after why is this also if I purchase a new oyster card with the exact same travel card on it do I have to activate it today or if I order and have it…
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Unfair Admin Charge?
Hi All, I recently purchased a stagecoach annual pass but then decided to cancel it (approx. 10 mins later) before it was activated or anything. It was only after receiving my refund that I found out that Stagecoach takes a 10% admin charge off of cancellations, or a £10 admin fee depending on which is greater. I was of…
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Ipswich to southend airport cheapest train ticket
Hi guys looking to go to Southend on sea airport from Ipswich the cheapest but also least changes possible. The cheapest and most convenient I have found is Greater Anglia with an over 50 card Ipswich to shenfield and then to the airport £30 open return. Anyone know any better fare?? thanks (or bus)
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Nearest tube station to M3
Hello I'm travelling from Wiltshire to London by car and would like to travel on the underground to get around London. Does anyone know the nearest tube station to me with a reasonably priced car park that I could use, please? I'm only going for the day and can get there at about 10am. Many thanks.:)
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Train ticket question
I am looking to travel from Milton Keynes to London in December. It’s going to cost £30. However, there’s nowhere to park for more than 24 hours as the station car park is closed. Bletchley is the next station on the way and has decent parking but if I go from Bletchley, it’s going to cost £70! No idea why as it’s the next…
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Train Delays guide discussion
Hi all, We've written a new Train Delays guide for the website and we'd love your feedback. How did you find the info? Was it useful? Do you have any other tips you'd add? Thanks for your help! MSE Rebecca
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East Midlands Delay Repay
Has anyone claimed for a Delay Repay with East Midlands trains lately? They’ve changed the procedure and are now asking for the ‘ticket number’ and ‘ticket reference’. I’m assuming these are some of the numbers on the bottom right of my ticket, but I’n not sure which. The East Midlands Delay Repay pages mention clicking on…