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Delay repay on Southeastern
Hi I use southeastern trains from bromley into london and pay by my journeys using contactless bank card. Does anyone know how it works when claiming for delays as their website asks you to upload evidence of journey but i dont have any tickets or anything to upload as use my bank card? Thanks
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Norwich to Dartford - Refund dispute
I recently travelled Norwich to Dartford via Cambridge using split tickets at Cambridge. Basically what happened was that I didn't mean to split at Cambridge, I ended up being forced to by the ticket office who insisted on it, but missold me a standard class ticket when I basically asked for a first class one. So I got to…
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London passengers overpay £184m for pricey travelcards – MSE News
Over 37 million peak daily London travelcards were bought over the last five years, MoneySavingExpert.com can reveal – even though they're ALWAYS more expensive than paying by Oyster card or contactless. Passengers have paid a whopping £184 million extra unnecessarily as a result – here's how to save on your London…
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Refund for Network Railcard
Hello I bought a Network Railcard to save me on my occasional trips to London for work. I was worried it would not work for peak times, so spent some time looking at their, rather confusing, pages on the types of tickets it works with. As it said that I could use it for Anytime tickets, I assumed it was fine for the…
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Private land riding and parking
Some area in England, in city center have private land is open to public. As a courier rider we get told to get off our bike. Normal commuter cyclist do use the same way as us. It’s a big road walking wastes a lot of our time. And it’s empty mostly during off peak. These SIA badge holders come and they talk to us…
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Money Moral Dilemma: Should we claim £300 for a train delay when we still enjoyed the journey?
This week's MoneySaver who wants advice asks... My partner and I took a sleeper train to Scotland recently, a 12-hour journey which was delayed by 90 minutes. Under Delay Repay rules that entitles us to full compensation for a single fare - £300 for two people. Yet for an overnight journey the delay wasn't massive, plus we…
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Private land riding and parking
Some area in England, in city center have private land is open to public. As a courier rider we get told to get off our bike. Normal commuter cyclist do use the same way as us. It’s a big road walking wastes a lot of our time. And it’s empty mostly during off peak. These SIA badge holders come and they talk to us…
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South Western Failway
First two trains Reading to Waterloo cancelled this morning.
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Can fare dodgers benefit from Delay Repay and other compo schemes?
According to the ECJ, maybe they can.... http://curia.europa.eu/juris/document/document.jsf?text=&docid=220356&pageIndex=0&doclang=EN&mode=lst&dir=&occ=first&part=1&cid=1626475
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Unpaid Fare Penalty
Apologies if this has been asked before. I travel by train a couple of times a month, always buy my ticket before I board, fine upstanding member of the community etc etc. And always, on every train I've been on, a conductor has come round both checking tickets and selling tickets to people without them. Until the other…
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TFL Tube Inspection Failed
i was asked by a plain clothes tube inspector to tap my contactler wireless thingy card on the reader. she said the card was showing as never existed on tfl before. it was new plastic thing that i start using today but tapped in and working all green light. she take my home and me info and said i will get a letter. this…
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Quick question about delay repay compensation scheme
One thing I simply don't understand about the whole scheme is this... I either buy a weekly ticket or a return ticket. Both of these are valid all day, and have no times on them. So say my train is delayed, how does the train company know I'm telling the truth? Say I get the 7am train, but the train at 7:30am is delayed by…
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Conductor refused valid ticket
A few days after the infamous "49 Hertz Friday" incident, on which I used my London Terminals to Thetford ticket to go to Wymondham by travelling on a train to Norwich, and getting a taxi from there to Wymondham, I boarded a train at Wymondham with the intentions of going to Thetford. I asked the conductor if she could…
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C2C - Refunding & Taking Money A Month Later
Hello! I may be speaking for hundreds of others, C2C rail have taken money out of commuters accounts yesterday, some to the amount of hundreds. Apparently when we purchased tickets through their new (and God awful) machines in the last month, even though we checked our bank statements and the payments were pending through…
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New cyclist
I have recently taken up cycling again after several decades hiatus. I have done a few Breeze rides and am already learning that I need to buy various accessories. So what to people recommend for a leisure cyclist (not going to commute) on a hybrid. Lights were a must so I have got them. Mudguards? Some kind of bag - but…
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Travel Refund
Ok, so some advice needed. On 17/10/19 I booked tickets for the next day ( 18/10 ) to travel from Newport to London ( £159 ) - I bought them from the ticket office ( which I think is run by TfW ) and the train company is GWR. As it happened I couldn't travel so contacted GWR on the 21st and filled out the reclaim form and…
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Commute zone 1-2 to Leatherhead
Hi all, I live in London Peckham and am starting a new job this week for which I need to commute 4 days a week to Leatherhead. Does anyone have any advice on the most cost effective way to do so? I am looking into a season ticket Peckham-Leatherhead but since I won't always be travelling to the same London station and want…
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Trainline insurance
I experienced train disruption en route to Heathrow to catch a flight. Luckily I managed to get a National Bus as an alternate so that I didn't miss my flight. I purchased rail travel insurance when I bought my ticket and now am getting the run around from ERV the insurance provider. Its basically worthless! Save your…
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Delay Repay - Delayed on both outbound and return
I bought a return ticket from Manchester - Edinburgh with Transpennine Express. On the outbound journey I was delayed by over 2 hours and I’ve put a delay repay claim in against this to be compensated the full amount of the return journey. I was then delayed by an hour on the return journey, can a second claim be put in…
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Connecting between Glasgow Buchanan & Glasgow Central
Hi, I have a connection tomorrow (Mon) between Glasgow Buchanan coach station & Glasgow Central rail station. Scheduled to arrive on the Citylink coach from Inverness (G10) at Glasgow Buchanan station at 1200hrs with my onward train to Euston at 1240hrs. Is that enough time to connect, even if the coach arrival is up to 10…
