Delay repay including both rail and tube travel

wolvoman

If my journey includes both national rail and tube, do I claim only for the cost of the national rail portion or can I claim against the whole through journey? And how much can I claim?
For example my fare from Zone 6 with tube is £8.40. 
A rail only fare would be £6.80 and the tube fare £2.40, but because it's a through fare, it is less than the sum of the 2 individual fares.

KeithP

The real question is... how much did you pay?
If you paid £8.40 and you are due a refund, £8.40 it is.

yorkie2

wolvoman said:

If my journey includes both national rail and tube, do I claim only for the cost of the national rail portion or can I claim against the whole through journey? And how much can I claim?
For example my fare from Zone 6 with tube is £8.40. 
A rail only fare would be £6.80 and the tube fare £2.40, but because it's a through fare, it is less than the sum of the 2 individual fares.

If you paid £8.40 and a train company operating a Delay Repay scheme delayed you by a qualifying length, the compensation is based on the £8.40 amount that was paid.

NBLondon

What's the journey?  Presumably Zone 6 to a London Terminal and then a Zone 1 transfer?  Based on the rules from Southeastern - Yorkie is right - a proportion of the ticket you actually bought.