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Cancelled Train Services Refund from the Trainline.com
My wife and I were unable to make a planned journey from Kings Cross on Saturday due to a fatality on the line resulting in all services being cancelled. Whilst we were inconvenienced we were both sad that someone should end their life in such a violent fashion. I saw on the MSE site advice about RecentTrainTimes and it…
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New bike carriages
A combination of both components of this forum. Scotrail are introducing new carriages for bikes.
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Megabus lost and found experience with missing luggage
Hi there, I picked a Megabus to travel from London to Leeds and it broke down at Leicester. While they were repairing the coach without giving us any further updates after waiting for more than an hour, I get off the bus to buy a snack at the service station. On my return after almost 5 minutes, the coach was gone with my…
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Cycle to work scheme payments?
I've been looking at the cycle to work scheme and looked at a few posts on forums around the internet but none for 2019. I've looked at the payment options for it and it's roughly £31.25 a month for 4 years for a £500 bike with a £35 final fee to keep the bike or I think it was about £36 a month for 12 months with a £125…
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Family travel on London Undergroud
We are a family of 4 heading to London for 2 days at half term. Kids are 16 and 12. What's the easiest (cheapest) way to sort out tickets for the Underground. I've tried reading the TfL website but I'm non the wiser!!
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petition to get reeclaim back and easier refund process from TFL
hi guys, I hope all is well. I just wanted to bring your attention to a petition to try in trying to get easier refunds from tfl. I have been waiting for reeclaim to come back but I think they have been well and truly blocked by tfl :money: please search change org website for " Escalate unacceptable service and provide…
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Oyster card top up issue
I'm coming to London on an occasional visit in a couple of weeks and so after an arduous navigation of the TFL site I topped up my Oyster card online. I then got a message saying I had to 'collect' the top up by (I think)16 October on a London card reader but I won't be there til 20 October! It added that if I didn't…
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Getting TFL Online refund - Service Delays?
Hi Folks, Trying to get contactless card refund on TFL website, is a nightmare. The delay was 18 minutes but when completing it online it keeps throwing me back on this field. It has to be more than 15 minutes. Roughly, how many minutes was your journey delayed for? it says below the field, please enter a valid length of…
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Train website problem
I planned to get a train journey to London king cross from Bradford interchange to go to an event I'm going to. So yesterday I went to book tickets outgoing was the 30th of December and coming home is 31st of December so I clicked on the them dates it was £100 for 2 people return so I tried paying for it i had money in my…
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TFL monthly travel pass zones 1-4
Is it cheaper to pre pay a TFL monthly travel pass zones 1-4 than to just use my credit card to pay as I go everyday and will it be capped at the prepay price?
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What’s a ticket?
There was a delay on the Circle Line this afternoon at which point a Tannoy message said something along the lines of “Tickets will be valid on local buses” Anyone have any idea what this means in relation to TFL?
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Train - Season ticket
Hi, I bought a season ticket (monthly last month) and it expired today. If I buy a new one tomm, it will be valid till 29th Oct I think, but if I buy it a day after tomm it will be valid till 31st Oct.. is that right the I'll get extra day? I can WFH tomm so can wait. Thanks
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Cheapest way to travel London to Cardiff
Due to separating with my partner, I am having to move back home to Wales leaving my ex in London. We have a 9 month old daughter and my ex is keen to see her as often as he can. Ideally weekly ( he doesn’t mind travelling) or I think more realistically, every two weeks. He works in London and doesn’t drive so would be…
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Refund for taxi fare
I was on a train that broke down and the train company didn't send enough taxis to take all the passengers. They told some of us to find our own and then send the receipt in. This would be fine, but they're now saying I can't claim delay repay if they refund the taxi fare. This happened at a small station after midnight…
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Train ticket refund - not needing to travel now
I bought a return train ticket via trainline for my daughter to travel from uni in Leeds to home in Southampton for a few days. She has now announced that she's going to keep her car at uni so won't need the train tickets. Spoke to trainline who said I can only get a refund on the one journey because acsue the other other…
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Other options for a student travelling by rail to London for £5K?
My 21 y/o son will be commuting from Essex to London for a year. He will be taking a post graduate course at a London university, but I can't see any other option than paying the full whack of just over £5K for an annual Gold Card to cover the rail + Tube journey. Are there any other options e.g. discounts I've missed that…
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Validity of Rail Tickets received through Superbreak
Afternoon folks, hope this is the right forum to be posting in. Prior to SuperBreak going into administration I booked rail travel/ hotel stay and received rail tickets a few days before the company stopped trading. I lost the hotel part of my booking but am now trying to find out if the rail tickets are still valid?.…
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Trying to claim a partial refund
Dear All I would like to ask for your advice on my request to receive a partial refund of my rail season ticket. Last month I bought a season ticket for travel between the town I live and London Kings’ Cross. When I bought the ticket no mention was made that I would not be able to use it for travel into London over the…
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Left my bag on a London bus
Don't ask how/why but I left my bag on the bus in London. Unfortunately my tablet was in it along with some other things. Nothing of great value other than personal information on the device. I've changed the password on the linked gmail account and so that should help secure it but maybe I should erase all the data though…
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Buying a weekly rail ticket (16-17 saver)
I recently bought a 16-17 saver for my daughter who is going to college out of area. After also purchasing a photocard because it works out slightly cheaper to buy a weekly pass than individual tickets for the 3 days she's there, I asked for one to start next Monday, only to be told that I couldn't buy one that far in…
