South Western Railway announces extra compensation for strike disruption - MSE News

South Western Railway will pay some passengers extra compensation worth up to the cost of five days' travel, following disruption due to strikes in December...

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'South Western Railway announces extra compensation for strike disruption'
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  • ihardingiharding Forumite
    66 Posts
    Eighth Anniversary 10 Posts Combo Breaker
    No contact from SWR so far, despite being a registered season ticket holder. Anyone else?
    Understandable it might be difficult given the current situation, but a simple 'bear with us' email would have been appreciated.
  • KeithPKeithP Forumite
    27.8K Posts
    Part of the Furniture 10,000 Posts Name Dropper
    ✭✭✭✭✭
    iharding said:
    No contact from SWR so far, despite being a registered season ticket holder. Anyone else?
    Understandable it might be difficult given the current situation, but a simple 'bear with us' email would have been appreciated.
    Have a look at the second bullet point under the heading How can I claim? in that article.
    It says:
    Then, other eligible customers will need to apply for compensation. This applies to all other ticket holders, such as those with weekly or daily tickets, as well as any monthly or longer season ticket holders who don't hear from SWR as part of the first phase.
    The last part of the second sentence there seems pertinent - the bit I've underlined.
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