Public transport & cycling

So I see on the news this morning they're striking on Tues 13th & Weds 14th December. There's other days but these are the two that impact me. I thought no problem, we're booked to leave on Monday 12th so we'll just see if we can extend our stay a day and come back on Thurs 15th, problem solved, hopefully. My wife insists…

Hi I am travelling to London for the 1st time on Sunday, just wondering, I fly into Gatwick and I was going to book southern railways to Victoria, I’m I better booking my ticket in advance or just when I get there, my only concern in booking in advance is if my flight was delayed or something, we are travelling as family…

Hi all I am looking for specific suggestions on the best, cheapest, easiest, most convenient ways to travel around London from Thurs 17th November 2022 to Sunday 20th November 2022. I know Google might be my friend and I can easily book tickets there but every time I go to London someone always says to me ‘You would have…

I am travelling with Eurostar in December but have to get to St Pancras before.I know the chances are slim, but does anybody know of any travel insurance that would cover the cancellation of the short break ( to Brussels) if I couldn't get to St Pancreas by train if there were strikes?Many thanks.

I arrived at Euston this morning at 8 to find that the 8:30 had already left at 7:50 as it had been rescheduled. That meant I had to wait til 9:10 for the next train which also required me to make an additional change ,meaning I arrived well over an hour late. Should I be able to claim compensation? Would have been…

Does anyone know whether there are toilets on the trains on: a) Greater Anglia line (Liverpool Street and Stratford destinations); b) Docklands Light Railway; and c) South Eastern line - London Bridge / Orpington route. I am likely to have to make a journey with a family member with hidden disabilities, and starting to…

For three days I've been trying to book a return journey for later this month. I sign in to my account, provide day and time and railcard information. List of the outward journey possibilities appears - I select one - but then it whirls round and doesn't move on saying that it is "searching for the best fares and times"…

Got a return ticket from Portsmouth to Gatwick for a holiday, got to airport OK but the return on November 5th was impacted by the aborted train strike in November 2022, so had to make other arrangements from Gatwick to Portsmouth. Can I pursue a compensation claim for excess expenses incurred?

Hi, is there a way to buy a non-paper off peak day travelcard for London with the 30% discount of the Network Railcard? Every time I have to buy the paper ticket in advance, and unavoidably it doesn't let me through at most of the gates: - the white ticket released by the underground stations doesn't work at the rail…

Hi all! 11 year old son discovered this morning while getting ready for school that he's misplaced his Zip Oystercard since Friday (he used it that evening to go to the women's international at Wembley so most have dropped it on the way home). We'll request a reissue today but they are sent by post and we don't expect to…

Hi, I was hoping you could help. My brother is thinking of coming down to visit me in England, by train, from Scotland. Due to his disabilities he has what is called a National Entitlement Card, which was issued via his County Council in Scotland. It says it should give him 1/3 discount on most train travel as well as…

Travel date is December 3 +4 - is it about 2 weeks notice that the unions have to give ? Dosnt appear to be that many tickets left for my dates, but i dont want to go through all the delay/repay shennanigans again either, guess will have to wait it out and if there are strikes announced / or no strikes and tkts sold out,…

Hi all, ASLEF have called a strike for train drivers on August 13. A while back i bought an advance return ( on LNER.COM ) for Totnes - Brum New St ( AUG 12 ) and Brum New St - Totnes ( AUG 13 ) Obviously i will be able to get up to Brum ok on 12th, but at this stage i dont think there are any details on which services…

I have a transport issue and was wondering if anyone has a suggestion for a solution.Basically, my parents have both had a serious health issue and have had surgery in the last week. Unfortunate timing that they both are ill at the same time and now both can't drive for at least the next 4 weeks. They live in a rural area…

Hello all. I have a concern about London Santander Cycles season passes--have contacted the contact centre over a week ago to get clarity but no response. Earlier this month, the charging model for the Santander Cycles changed, and they also changed the how the website works (and also the software on the "posts" at the…

Hi, Northern Trains have rejected my Delay Repay claim I submitted for a train they cancelled at short-notice (i.e. before 10pm on the day before travel). I had an advance ticket for that specfic train. Now they are essentially saying that that train did not officially exist. How are they allowed to get away with selling…

I see there's an online ticket site offering railcards at a discount (33% off the normal price of £30) They refer to this card as a digital card, rather than the conventional plastic card This is with the Trainline, but I am wondering whether this 'trainline' railcard can also be used to buy directly, say from LNER. From…

what are my rights as my ticket doesn't specify date or time?

Hi, I booked a taxi last night from the Bishopston area to the city centre and the taxi driver phoned to say he was outside the address. He was not outside at all, and when I spoke to him he changed his story and said he was in a different location, and could I go to him? I have osteoarthritis and fibromyalgia and had a…

As the title says .. Do I need to have a railcard at the time of buying my ticket .. or just at the time of travel ? I want to book now, a journey for my wife and me to travel to London early in December, which will obviously be cheaper with a 'Two Together' card, but was wondering if it would be OK to buy (without the…