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Amex chargeback question (trainline)
Hi guys i have never raised a chargeback before but having an issue getting a refund from Trainline who are refusing to refund a refundable ticket as it was activated by mistake, despite sending evidence of buying and travelling on another ticket at the same journey time. Does anyone know the best way to rasie an amex…
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The new £2 flat bus fare
Does anybody know where I could look up the rules and regulations for the £2 bus fare cap? I got on a local bus today which is one which I often use and asked the driver for a £2 single ,the driver then asked me where I needed to go with the single,told me I could only make a local journey for the £2 fare and then reeled…
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How good is protection for cancelled train services?
We prefer to travel by train rather than air within the UK and want to pre-book a journey in October. As pensioners we can be flexible if trains are cancelled on a specific day. However, there is a significant risk of a strike or other disruption. Are we right that if no feasible train was available within a time window,…
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Cycle2Work Scheme demanding 110% of market value - ownership trap
Hello all, I am seeking some advice regarding the end of hire payment
for a C2W scheme, and to forewarn of potential pitfalls for anyone else
considering applying for a scheme. Last September I applied for a voucher under the C2W scheme
for a new bike, which I happily received and have been using since. Monthly…
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Disabled Persons Railcard application question
I am applying for a Disabled Persons Railcard application due to needing hearing aids but National Rail need a copy of my NHS battery book which i have never had and my surgery does not issue. Anyone apply for one of these? thanks
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Fixed time single ticket - had email that train no longer stops at my station.
Email is a bit unclear but I THINK I can get the next train. E.g. Got single ticket for 1430 from london but now this train no longer goes as far as wales - it stops at swindon. I "think" I can get the next train?
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Trains timetabled but no fares?
I've been trying for a few days to book return tickets for my husband and I, to no avail. The journey is for the end of October, so less than 12 weeks away. So I'd usually be able to book. I keep getting the train times but no fares available. Have tried multiple operators all saying the same? Below is the message from…
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Will tube be running during train strike?
Hiya all. Spending a few days in London and was planning on coming home 17th Sept, lol. I'm now considering driving down and parking out of the city and getting the tube in and out of the centre. Anyone know if the tube will be running as usual on 17th please? Tia xx
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Help to get student discount for bus travel to and from college ?
My 16 year daughter starts full time at college next week and I am trying to find out if she can get student discount for using the bus to get to and from college. Bedford college website says you can only get travel help if you earn below £30,000... https://bedfordcollegegroup.ac.uk/student-life/faqs/ The bus operator is…
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Train strike Sept 15th
Just for info. I was due to travel Sept 15th. The company I bought tickets from (Cross Country) have allowed me to alter my travel date for no penalty or extra fees. BTW they are not the company I will be travelling with.
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Bike accessory recommendations please
Evening all, I decided to finally take advantage of the cycle to work scheme and got a new bike, that will be built and delivered hopefully within the next week. Now I'm looking for assistance on a couple of accessories. * What bike lock should I get - googling suggests no more than 10% of the bike value, but all I can see…
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Bus cancellations-companies liabilities
I recently travelled from Scarborough to Whitby on Arriva's X93 service and went for the last but one return service at 18.41 (leaving a margin for any unforeseen circumstances). The bus didn't turn up so I hung around for an hour for the last service at 19.41 which also failed to turn up. At this point I was stranded 20…
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Single bus journeys in England to be capped at £2 for the first three months of next year
The fare for single bus journeys in England will be capped at £2 between 1 January and 31 March next year in an effort to help tackle the cost of living crisis. The cap will only apply to single journeys but the Department for Transport (DfT) said the move could save passengers an average of £3 per single fare... Read the…
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£2 bus fare cap from Jan 2023 for 3 months
https://www.gov.uk/government/news/2-bus-fare-cap-across-england-to-save-passengers-money
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Rail strike 26th Sept 2022
Was planning to travel to Edinburgh on the 26th Sept, but following the announcement of the 24 hr strike planned for noon that day, i changed my journey to the 25th Sept. I have just noticed that tickets are still available for 26th/27th Sept on Trainline. Are the rail companies confident of putting on these services? Have…
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Disabled train travel in France
As a new wheelchair user looking to make their first train journey in France, I am becoming overwhelmed with trying to sort it all out. There will be 2 disabled adults (1 wheelchair user) and 1 15 year old travelling, probably on a Ouigo train. I can't figure out how to book it as on the Ouigo site it only allows for 2…
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Avanti tickets sold out
Hi - would appreciate any input into my query below. A friend and I need to travel up to Manchester from Euston for the final weekend of August as we are going to the Old Trafford test match with a group of friends. We are travelling up on the afternoon of Friday 26 August to stay with one of our group who lives in…
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Northern Rail Penalty Fare
hi, Sorry if this has been posted before. my wife and I were hit with a penalty fare last Friday and want to know what people think (please be polite). I caught a train form Preston to Manchester. We didn't buy tickets using the app as we wanted advice on which ticket to buy/if there was any weekend deals to be had. The…
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Using the underground with through rail ticket
I have bought an Advance rail ticket for a journey coming up this week, but as my ticket shows I can use any routes ( though I have a seat resevatioon on a London train ) there does not seem to be a symbol showing my ticket is valid for the underground. Obviously I could take a taxi or go by bus, but my question is, how /…
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Delay Repay on split ticket
I was travelling back from Liverpool Lime Street to Reading, travelling on London North Western from Liverpool to Birmingham, then Cross Country from Birmingham to Reading. I had a flexible day return, split into 5 parts: Liverpool to Penkridge, Penkridge to Smethwick Galton Bridge, Smethwick Galton Bridge to Leamington…
