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Compensation claim for a journey that wasn't delayed but involved a change of train
I recently travelled on a London - Glasgow LNER service. The last three stops were meant to be Edinburgh, Motherwell and Glasgow, but the train had to terminate in Edinburgh due to a lack of train crew. I was going to Glasgow. We disembarked at Edinburgh and were told to get the next Scot Rail service to Glasgow. This…
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London to Birmingham, Birmingham to London
A few years back I was recommended a way to find cheap train tickets (£6) for these one way journeys by searching and then refining the search to select a tick box which revealed the cheap tickets. I've not travelled by train for awhile and can now see the train websites have all changed. What is the newest way of getting…
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Which Taxi App is the Best Overall for the Biggest Cities in the UK?
Hi, Getting to a place by train or plane seems to be a nightmare nowadays with all this travel strike chaos. Is there a taxi app that compares the fares to find out which taxi app service is the cheapest for a route within the city? Which taxi app is recommended to download that is the best overall in price, customer…
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Train Strike claiming Refund and NOT pay admin fee
Hey Martin, I have bought my train ticket online via EMR and now there is a national strike , I try to claim a refund and EMR are refunding me MINUS and admin fee! I am therefore not getting my full value ticket refunded and I am loosing out by £10 because EMR have cancelled the train - that cant be right ?? How can I…
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Train delayed then terminated early…. What recourse?
My daughter booked a seat on the 18:45 train from Manchester to euston yesterday. I dropped her at the station, and upon returning home I discovered her train had been cancelled and the replacement wasn’t until 2 hours later. Her booked seat wasn’t available … in fact no seat was available… she ended up sat on the floor…
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Delay Repay Question - Two rail journeys!
Hello, I booked two parts of my train journey. One was booked through Scotrail and was a LNER service which ended up being delayed 120+ minutes which I have claimed for. However I had a seperate ticket for a connecting journey through Trainline for Greater Anglia which I missed! I had to wait two hours for a connection.…
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Delay Repay if stranded needing a Taxi home?
A week ago I was caught up in the closure of New St station due to a major electrical problem. From mid afternoon onwards until the end of service, all trains were cancelled. My daily commute home is long, over 40 miles, and the only coach available was fully booked by the time I discovered the above. My only option to get…
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Advance ticket bought but no seat reservations yet available
I've bought an advanced rail ticket on Cross County Trains for my annual trip to Torquay in September. Whilst it says "Seat reservations are automatically allocated for advanced tickets" this hasn't happened this year and after several sets of Messenger contacts with customer services (hopeless to try ringing) about…
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Megabus/City Link finding bag left on bus?
I travelled recently on a Megabus from Inverness to Edinburgh, getting off at an intermediate stop. After the bus left I found I had left a bag on the luggage rack above the seat. My fault entirely, but I was travelling with 2 suitcases, 2 backpacks, a bag, handbag and a child. I spoke to the bus supervisor at my stop who…
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Concessionary Bus Pass - Start Date
I'll soon be sufficiently ancient to qualify for a concessionary bus pass. In fact I've applied for one and have now received it. I'm curious though, my assumption is that it won't become valid until my birthday ( a few weeks yet), but does anybody know for sure? It doesn't say anything about a 'valid from' date on the…
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e-bike insurance
My current Household policy is with Churchill and my e-bike is covered in the home as a single article limit of £4000. It is worth £3500 and if I take it out on the road they will not cover it as it is beyond the maximum cover of £3000! Research into specific insurance companies reveal circa £200 for cover with excess of…
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Train Ticket Insurance Refund
Hi, I purchased train tickets via Trainline for a concert in London. I also took out ticket insurance for £5.99 which is confirmed on the booking confirmation. However, I did not receive any insurance policy documents. The train was subsequently cancelled due to industrial action and I received a refund for the tickets but…
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Travel advice/help for my parents
My parents and 2 of their close friends live in Newcastle upon Tyne. They are flying to Canada from Heathrow airport in August. Originally the plan was for them to fly from Newcastle to Heathrow but they've just received notification that their domestic flights have been cancelled. So now they need to get from Newcastle to…
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Delay Repay for revised Sunday Service on Weekday?
I claimed delay repay from Southern Rail for the strike days last month, but the days in between were running a Sunday service from my station, meaning the earliest I could get to work would have been around 11.45am. I tried to claim for these days as well as it wasn't realistic for me to come in that late. I input the…
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Best way to find cheap bus tickets
Hello sorry if this is somewhere else, my eyesight is not so good. I am going away on holiday abroad on august 19th and need to get a bus for me and my 12 year old daughter from Norwich to Heathrow Terminal 5. The price on national express seems very high and I saw on something called busbud it was a lot cheaper but it has…
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Trains
We were due to get the train home from our weekend in London tonight. I got an email this morning to say my train was cancelled. I spoke to someone on the ticket desk at King's Cross who said our tickets will be valid on the next train but that might be Thursday. So we've managed to book a coach for tomorrow morning and a…
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Train tickets, online purchase and refunding
Hello everyone, I have an unusual situation. I'm making arrangements for someone to travel up to visit me. The exact purpose of the visit is unimportant I'm in glasgow, they're in london, we're planning to arrange the travel by train I intend to pay for the costs of this travel. But me and this person don't fully trust…
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Trainline booking or get ticket at station?
Flying into Birminham tomorrow afternoon and returning on Sunday afternoon going to Leicester. Is it cheaper to buy an off peak return (£21.30) from the train,ine app or just get a ticket from the machine in the station? Thanks
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Railcard discount code not working
HELLORAILCARD33 This code is not working any ideas?
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Jobseekers urged to apply for FREE travel card giving 50% off train and bus fares
If you're on jobseekers allowance or are job hunting and claiming Universal Credit, you may be entitled to a 50% discount on train and bus travel to help you get back into work under a little discount known scheme... Read the full story: Jobseekers urged to apply for FREE travel card giving 50% off train and bus fares If…
