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National Entitlement card - will this give rail discounts thoughout the UK?
Hi, I was hoping you could help. My brother is thinking of coming down to visit me in England, by train, from Scotland. Due to his disabilities he has what is called a National Entitlement Card, which was issued via his County Council in Scotland. It says it should give him 1/3 discount on most train travel as well as…
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How much notice before train strikes ?
Travel date is December 3 +4 - is it about 2 weeks notice that the unions have to give ? Dosnt appear to be that many tickets left for my dates, but i dont want to go through all the delay/repay shennanigans again either, guess will have to wait it out and if there are strikes announced / or no strikes and tkts sold out,…
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Train strike AUGUST 13 - stranded in Brum ?
Hi all, ASLEF have called a strike for train drivers on August 13. A while back i bought an advance return ( on LNER.COM ) for Totnes - Brum New St ( AUG 12 ) and Brum New St - Totnes ( AUG 13 ) Obviously i will be able to get up to Brum ok on 12th, but at this stage i dont think there are any details on which services…
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Best Way to Transport my Mum Around?
I have a transport issue and was wondering if anyone has a suggestion for a solution.Basically, my parents have both had a serious health issue and have had surgery in the last week. Unfortunate timing that they both are ill at the same time and now both can't drive for at least the next 4 weeks. They live in a rural area…
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London Santander Cycles Season Pass concern
Hello all. I have a concern about London Santander Cycles season passes--have contacted the contact centre over a week ago to get clarity but no response. Earlier this month, the charging model for the Santander Cycles changed, and they also changed the how the website works (and also the software on the "posts" at the…
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Northern Delay Repay 10pm cancellation rule
Hi, Northern Trains have rejected my Delay Repay claim I submitted for a train they cancelled at short-notice (i.e. before 10pm on the day before travel). I had an advance ticket for that specfic train. Now they are essentially saying that that train did not officially exist. How are they allowed to get away with selling…
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Buying a Railcard .. digital
I see there's an online ticket site offering railcards at a discount (33% off the normal price of £30) They refer to this card as a digital card, rather than the conventional plastic card This is with the Trainline, but I am wondering whether this 'trainline' railcard can also be used to buy directly, say from LNER. From…
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If can't return /delayed due to train disruption on day I plan to and have Off Peak Open Return
what are my rights as my ticket doesn't specify date or time?
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Taxi Starting Fare in Bristol. Is this legit?
Hi, I booked a taxi last night from the Bishopston area to the city centre and the taxi driver phoned to say he was outside the address. He was not outside at all, and when I spoke to him he changed his story and said he was in a different location, and could I go to him? I have osteoarthritis and fibromyalgia and had a…
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Do I need to have a raillcard at the time of buying my ticket .. or just at the time of travel ?
As the title says .. Do I need to have a railcard at the time of buying my ticket .. or just at the time of travel ? I want to book now, a journey for my wife and me to travel to London early in December, which will obviously be cheaper with a 'Two Together' card, but was wondering if it would be OK to buy (without the…
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Train Strikes - Unable to collect ticket
Hi there, I'm wondering if anyone can offer some advice please. I travelled at the end of August, from Harrow to Abergavenny. I had already purchased an advance ticket via raileasy. The day before travel, I went to Harrow to collect my ticket but the machines were off and the office closed due to the strikes. The next day,…
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Tfl joining two journeys
Hi. I recently travelled with my family to Gatwick airport using Thameslink from Finsbury Park. We caught a train at 19.22 which is outside peak time and used contactless for the fare. To get to Finsbury Park, we caught the tube from a station about six stops away on the Piccadilly line in zone 5. We touched in to that…
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Medical emergency on train
Hi everyone, I'm curious as to what you should do in the event of a medical emergency on a train. I would personally avoid operating the passenger alarm unless I had absolutely no other choice, and even then I would rather wait until the next station then pull the alarm whilst the train is between stations. The only…
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Today - Connecting train cancelled - help
Committed to travel today, have two children with me. One of my trains has been cancelled preventing me getting to destination via the planned route. This are full paid tickets (not split fares). On the app it says I can use the next train but that will leave us on the station overnight as all trains to that station are…
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Greater Anglia refuse to pay taxi fare
On the 23/09/2022, I got a train from Birmingham to London Euston, intending to travel onto Norwich using a combination of Advance tickets (splitting at Chelmsford), I got the tube onto London Liverpool Street only to find that my train had left without me. I went to the ticket office there and was told to take the next…
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Breaking a train trip
Hi, I'm going to Leicester from Birmingham international and planning on getting an off peak rtn (arr thurs dep sun). You have to change at Birmingham new st and i was wondering if I'm able to leave the station at new st to visit Birmingham and then go back and get my connection to Leicester?
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Cancelled train but not informed
Hi all, I purchased Lumo train tickets via Trainline from Edinburgh to London a few months before I travelled. On the day I arrived at Edinburgh station, I saw that my train was not on the board, when I spoke to staff they said the train was cancelled and all Lumo trains were cancelled due to engineering work and that I…
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Best time to buy rail tickets
OH has just started to have to travel into London by train semi regularly. Can you please advise if it's only ever the case that ticket prices go up the closer you get to the date of travel and after the cheaper tickets have run out? Do ticket prices ever go down as you get closer to travel dates? We managed to get a…
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Split ticketing ?
I want to travel from Harrogate to Glasgow in September. I am shocked at the cost of the fares. Previously I have been able to find a 1 at class ticket for around £80-90 advance booking It is showing me first class at £360 and £120 for standard class. There is a split ticketing but wonder if this is a legitimate site There…
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Delay Repay - How long do they have to process?
Made a delay repay claim to Cross Country on July 10th, not had any response apart from the original confirmation email. Called them today to chase and was told they are currently processing June 20th so its going to be a few more weeks before they even get to mine. Seems like an unacceptable turnaround time to me. I also…
