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Avanti overcharging
I just started to buy some tickets on the Avanti West Coast website, and noticed that the fares were unreasonably high. I had planned this journey in advance and so knew that exactly the same tickets, at exactly the same date and time, were priced lower on the National Rail site and offered for sale at the lower fare by…
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railcard app is broken
My phone just reported "this app is too old, no longer supported" Checking the app , my digital card had gone. Requesting a new code from website, gets the error "b9e272db" After waiting 35 mins on hold I was told "it's OK we know about it" I pointed out it was very far from OK ....long and the short, they are sending a…
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Sunday Train timetables & tickets -
I'm trying to help my Son book Train tickets, returning from Kidderminster on a Sunday. Both the trainline and GWR say there are no trains. Traveline say there are but multiple changes, is there a website that will offer better help and then allow him to book a ticket. Getting him back to any Gloucester or Bristol Train…
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Train delayed. Refund/compensation options?
I bought an off peak same day return from Chichester to Bournemouth, which involved changing at Southampton. The way out was fine, but my train was ~35 mins late leaving Bournemouth, meaning I missed my connection at Southampton. That was the last train, so I had to pay for a taxi to get home. First question is who do I…
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Greater Anglia summer "Hare Fare" Sale. Day returns: £5-£20 adults, £2 add on tickets for children
Greater Anglia is having a sale for off peak leisure travel again this summer. "Hare Fare" sale Day returns from £5 (wholly outside London), or £10-£20 from London depending on distance. Children £2 each with an adult. No railcard discounts (including GA Club 50), no London travelcards (unsure about plusbus), journeys…
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Family London travel
Hi all - My family and I are having a two day visit to London next week and I'm really confused by the transport payment and pricing system - We are a family of 5 (Kids are 15,12 and 8) and will be travelling to London each morning by train from Reading, and then navigating the underground system to get around when we get…
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Change to Oyster 60+ qualifying age?
I got my Oyster 60+ in March but did wonder during the preceding year whether the qualifying age would be changed before my birthday. I did find some publicity which suggested that there had been plans to do this but that they were dropped. Instead the ban on use before 9 or 9.30 am introduced during lockdown was made…
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Train Strike Alternative
I need to travel Twickenham to Reading (return) tomorrow but just found out there is a train strike. I asked at the local station today about what the schedule is and the answer, helpful as ever, was "full normal service - we won't have information about strike until the strike happens". Anyway, I realised the Elizabeth…
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Rail Replacement Bus never showed up - had to get a taxi - how to claim it back?
Hello, I had a "train" booked today from Llandovery to Bristol. Which was in two stages: 1) A rail replacement bus from from Llandovery to Swansea 2) A train from Swansea to Bristol The replacement bus to Swansea didn't come (was due at 3:02pm) so about 5pm I got a taxi to Swansea (with the one other passenger who was also…
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Southend to Heathrow
Hi. I live in Southend but regularly fly out from Heathrow.I drive but do not want to leave my car in Heathrow as I am usually away for months and parking would cost me an arm and a leg. The alternative is to use the train but taking heavy checked baggage and a cabin bag and changing trains is very difficult.National…
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Cheapest London tube tickets required
Hi i need help finding cheapest London tube tickets for late November 2023 will be starting journeys from Kew bridge tube station which is zone 3 2 adults aged over 66 (concessions) For 3 consecutive whole midweek days Wednesday / Thursday / Friday Travelling off peak after 9.30am We will only be using the tube and not…
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Trainline removal of split ticketing on Open Returns
I've been using the split ticket option on Trainline with Open Returns since the pandemic now I no longer have a season ticket . This has saved me nearly £20 each journey but suddenly they have removed it . I can only seem to get split tickets on single or return journeys ! anybody else seen this or know what's happened ?…
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New saddle question
I’ve just bought a new saddle that is posing problems. There’s a 30 day money back guarantee and I’m not sure if I should persevere with it or get my money back. I’m a 65 year old male and do a bit of fitness and recreational cycling. Although I’m mostly a runner I try to do at least one weekly 2 – 3 hour ride at about 12…
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Family and friends railcard – add extra adult on second ticket?
We are travelling in July on our F and F railcard, and have
already bought advance tickets for two adults and four children. We now have an
extra adult who wants to join us on the day. My reading of the Ts and Cs on the
railcard website is that he can buy a railcard fare ticket as long as he buys
the same advance tickets…
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Helicopter taxi?
A friend might need to get across England in minimal time to be with a relative following a medical emergency. Is there a way to charter a helicopter at short notice?
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Compensation for train delay
So my train was delayed for over an hour, and the company (South Western) has agreed to pay me £12 or so for this. But the delay caused me to miss pre-arranged transport across the Solent, and I had to take the hovercraft instead, incurring extra expense. SW have said they won't reimburse me for this, but haven't given any…
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Lake District: Campsites near public transport?
I'm looking to go camping in the Lake District (campsite, not wild) via train. Can anyone recommend campsites near the rail stations (Windermere, Oxenholme, etc)?. Ideally somewhere lakeside or near hiking spots, so there's stuff to do. Willing to be flexible on budget, as accessibility will be the main dealbreaker.
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Northern Rail timetables meaningless
I recently downloaded a Northern Rail timetable to help plan a holiday and after checking for strike dates went ahead and booked the holiday returning on 10th May. When I went to book the train tickets the train I expected to get for the final leg of my return journey (23.29) was no longer showing and the last train is now…
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Strike - hotel
Hi there. I booked an off peak return train ticket. I am due to return on Friday (now a strike day with no services). I will therefore need to pay for a hotel and travel back home on Saturday. Will I be able to claim compensation for the hotel expense incurred or even get some contribution from the delay delay scheme given…
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Using a laptop on Megabus
I know they don't have tables like trains do, but is there enough room to use a laptop comfortably in a regular seat on a Megabus?
