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Best time to buy rail tickets
OH has just started to have to travel into London by train semi regularly. Can you please advise if it's only ever the case that ticket prices go up the closer you get to the date of travel and after the cheaper tickets have run out? Do ticket prices ever go down as you get closer to travel dates? We managed to get a…
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Split ticketing ?
I want to travel from Harrogate to Glasgow in September. I am shocked at the cost of the fares. Previously I have been able to find a 1 at class ticket for around £80-90 advance booking It is showing me first class at £360 and £120 for standard class. There is a split ticketing but wonder if this is a legitimate site There…
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Delay Repay - How long do they have to process?
Made a delay repay claim to Cross Country on July 10th, not had any response apart from the original confirmation email. Called them today to chase and was told they are currently processing June 20th so its going to be a few more weeks before they even get to mine. Seems like an unacceptable turnaround time to me. I also…
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LNER Strike Nov 3rd and Booking.com?
I have had a trip booked to London and back with LNER from Yorkshire for a while and the return journey falls on the train strike. To move my ticket is £227 for both of us and we would need another night in a hotel. LNER app isn't offering any advice or a way to live my ticket without extortionate fees and I can't cancel…
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Concessionary Travel Pass advice
Hi, The GP advised my Auntie that she should be entitled to this bus pass below: https://www.tfwm.org.uk/swift-and-tickets/discounts-and-free-travel-passes/get-a-disabled-person-s-pass/ We was advised that the pass works anywhere in England buses. Can the pass be used to travel between English cities by coach or special…
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London e-scooter hire - Tier, Lime etc.
I downloaded the Tier app a while back and found it to be unclear about the service. It looked like if you hired an e-scooter in London Zone 2 you were then expected to ride it towards destinations in Central London before you were eligible to park it at one of the scooter hire bays. Is this just the way I read it or is…
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Uber... Shady practices?
I booked an Uber on Friday night. A driver accepted, he wasn't far away, then he cancelled on me and I was charged a £4.12 cancellation fee. I went into the app to dispute it, and was automatically and immediately given £4.12 account credit. I know it's only £4.12, but it's the principle for me. They tried to charge me for…
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Railcard October discounts: 33% off for digital railcards
(partly posting here in the forum to improve search-ability of a major discount--one that tends to repeat once or twice a year with limited availability--but I also have a follow up question as the first reply) Trainline and Trainpal are offering 33% discounts on most railcards for October (but limited availability so buy…
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Avanti train bookings
Is anyone aware why Avanti will not let you book a ticket between London Euston and Chester (though other routes may be affected) from the 22nd October (2 weeks 3 days time)? Can we assume that once they open these up, we will not get charged the fee they normally charge for bookings closer to the dates?
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Train Tickets
Me and my wife bought train tickets three weeks ago to travel on the15 of this month and wondered what are our rights if our train service is cancelled due to the ongoing rail dispute.And what happens if there are no trains available for our return journey.if we managed the outgoing trip.
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Rail strikes and refunds
I'm probably going to have to pursue a refund for the train strike planned for 18th August, assuming this strike is still going ahead, since it's the day we're due to come back from a trip to London.. What isn't addressed at all in the talk about refunds for trips is the fact that people like myself are going to have to…
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Trainpal - no verification email
Trying to get registered on the Trainpal app but having no luck. Wondering if others are having the same issue. Tried a few times today but not getting a verification email.
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School bus pass refused - fuel surcharge
Any advice welcomed here... My sons have to use a bus service which is contracted out by the local council to a private company. The service is appalling - old dirty repurposed London buses in poor repair, frequently late or cancelled as they come from central Birmingham out to us near Stratford-on-Avon and with routes…
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Worth the Ombudsman?
I had a return journey booked on Avanti WC. When I got to the station on the day, the National Rail app said the return journey would terminate part way back due to staff shortages. I chose to abandon travel as this would be a problem, and submitted an application for a refund, as you would with any cancellation. I just…
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Amex chargeback question (trainline)
Hi guys i have never raised a chargeback before but having an issue getting a refund from Trainline who are refusing to refund a refundable ticket as it was activated by mistake, despite sending evidence of buying and travelling on another ticket at the same journey time. Does anyone know the best way to rasie an amex…
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The new £2 flat bus fare
Does anybody know where I could look up the rules and regulations for the £2 bus fare cap? I got on a local bus today which is one which I often use and asked the driver for a £2 single ,the driver then asked me where I needed to go with the single,told me I could only make a local journey for the £2 fare and then reeled…
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How good is protection for cancelled train services?
We prefer to travel by train rather than air within the UK and want to pre-book a journey in October. As pensioners we can be flexible if trains are cancelled on a specific day. However, there is a significant risk of a strike or other disruption. Are we right that if no feasible train was available within a time window,…
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Cycle2Work Scheme demanding 110% of market value - ownership trap
Hello all, I am seeking some advice regarding the end of hire payment
for a C2W scheme, and to forewarn of potential pitfalls for anyone else
considering applying for a scheme. Last September I applied for a voucher under the C2W scheme
for a new bike, which I happily received and have been using since. Monthly…
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Disabled Persons Railcard application question
I am applying for a Disabled Persons Railcard application due to needing hearing aids but National Rail need a copy of my NHS battery book which i have never had and my surgery does not issue. Anyone apply for one of these? thanks
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Fixed time single ticket - had email that train no longer stops at my station.
Email is a bit unclear but I THINK I can get the next train. E.g. Got single ticket for 1430 from london but now this train no longer goes as far as wales - it stops at swindon. I "think" I can get the next train?