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Processing fee for Delay Repay
West Midlands Trains seem to charge a processing fee for any Delay Repay. Is this actually legal? I would not get my 25% back if it is.
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Arriva charged my account via NFC even though I presented a return ticket
I took a bus journey last Wednesday and paid for a return ticket. I paid using google pay NFC. Upon my return journey, I scanned my return ticket. The next day I noticed two charges appeared on my account. one for the return ticket I bought and then another for slightly less. I have contacted my bank and they told me the…
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Stagecoach Industrial Action
Hi, Please can I ask for any advice on is it possible to claim back my unused travel pass during the Stagecoach Manchesters Industrial Action on the 11, 12, 13, 14 August. I pay via direct debit for a monthly pass. Thank you in advance for any help.
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TfL plans to stop the paper One Day all zones Travelcard (and Travelcard add-ons to rail tickets)
https://haveyoursay.tfl.gov.uk/travelcards for the consultation I would suggest you provide an opinion to keep the travelcard (for what it is worth) Paper travelcards are something of a niche product these days. The concept is a paper ticket, available on the day, covering zones 1-4 (anytime pricing) or 1-6 (peak and…
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TFL hopper fare
So you I know the unlimited travel with an hour, but does it apply twice in a day. So I make a hopper journey to destination then few hours later same route back. So would that be two fares(with four buses) or does it stop after first time and just reach the daily ca, because technically it should cost me price of two…
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How soon do train companies have to announce any engineering works over New Year?
I'd like to book a short New year trip/package in the UK but I don't drive (and wouldn't drive long distances even if I could). I much prefer train travel and have a senior railcard but don't want to risk choosing a destination only to find that I can't get there and so lose money on my booking.
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How to cut costs of weekly trains between Manchester and London
I'm a newbie to this and was wondering whether anyone had any tips to keep the cost down of a weekly trip between Manchester and London, leaving about 9am Monday morning and returning late Tuesday evening on Avanti trains. It's a non-negotiable (trust me, we've tried) commute for work until a new job has been found, so it…
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Rail strikes trainline booking
I have recently had the unfortunate experience of dealing with the trainline customer service people. Booked tickets for 11 of us to go to Manchester. Had to use 2 bookings as you can only book a limited amount of seats in one booking. Paid £1.99 fee per booking. Trains are on strike so I assumed we would get a full…
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Train delays – official MSE guide discussion
Hello there, After eight years of active service, the original Train delays thread is now closed, so I've created a new one here specifically to discuss the following guide:Train delays If you've used the guide, how did you find it? Was it useful in getting your money back? And do you have any tips you'd add? Let me know…
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Summary of Train and Tube strikes July 2023
I needed to create a summary for some travel planning I was doing, thought it would be useful to share --happy to take corrections, have used several news sources which give inconsistent answers and there isn't an official TfL list for tube strikes that I can find (some operators have posted rail strike days to their…
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unfair train penalty
Can someone advise me of where do I go from here. Long story short- I travelled to airport for a funeral. We boarded the train, phone died as we left in such a rush and when approached at the gate- of course I didn't have tickets. I wasn't worried as I put the appeal against with proof of purchase through Paypal( receipt)…
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My son needs a season ticket. Falkirk - Edinburgh
My 18yr old son has just secured his first job. He needs to travel from Falkirk to Edinburgh for the next 4yrs. Has anyone had any experience with season tickets? The advice on here seems to be season tickets down south not Scotland. My next-door neighbour thinks if he has a Santander account he'll get a discount. Advice…
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Boundary of zone 6 border on route from London Waterloo to Bournemouth
I need to buy an advance train ticket from the boundary of zone 6 to Bournemouth as I have an Oyster 60+ card. Can anyone tell me from which station the ticket should be? I can't specify 'boundary of zone 6' when I buy online. thanks
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Split ticketing on train
Split ticketing has some disadvantages. Recently went from Exeter to Alnmouth. Saved £30 but ended up with 8 rickets for 8 consecutive legs on the same train. Each ticket having a different reseved seat! Train was 58 mins late so entitled to delay repay. Unfortunately delay occurred on last three legs so was only able to…
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Underground contactless I nnfare price help
Need to go from - Oxford Circus - South Kensington SINGLE (2 adults) -- £2.70 each?? - South Kensington - London Bridge RETURN (1 adult) __ £5.40?? Both journeys require 1 change; I'd have to change at Green Park to get from Oxford Circus to South Ken, and change at Westminster to get from South Ken to London Bridge &…
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Queries re. ticket bought via LNER App
When Mum visits me by train, she usually buys her own tickets at her local station - (1) into London, and (2) from London to me. She has a senior railcard and gets a card ticket that goes through the ticket machines in London / the underground. We are investigating whether I can get her ticket for her, via the LNER App,…
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RMT tube strikes July 2023 - dates
Most of the news articles, including the BBC, say that there will be strikes on the tubes from 23 July - 28 July, with it not yet confirmed "which groups of workers will strike on which day, nor whether the action will last for a solid six days." However, some of the papers, including the Guardian and the i paper, say that…
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Cycle To Work Schemes
Hi everyone, if this isn't the right place to write what I'm about to post then any Admins feel free to move or delete, etc. This is about a possible word of warning for employees either in or considering signing up to hire a bicycle under the Government's "Cycle to Work" scheme. My previous employer joined a scheme and I…
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Free travel in your birthday month - West of England
https://www.bbc.co.uk/news/uk-england-bristol-65690176 Starts July 2023 and runs to 30 June 2024. Website to apply doesn't appear to be live yet!
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Northern Rail - Magistrate summons - Am I in the wrong?
In November I was travelling to uni from Skipton to Leeds. Uni starts at 10am so I like to get a train which gets into Leeds around 09:30 to allow me time to walk to the venue. I booked an advanced single that morning for the 08:43 train. This was the faster train which came from Carlisle. It was announced there was a…
