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can i claim for taxi fare when bus was cancelled ?
lcon78
Posts: 1
Newbie
National Express cancelled our bus journey to Heathrow on day of journey, they didn't inform us, we only found out when checking departure app. There was a 45 minute wait on their phone helpline, which we didnt have time to do, so we had to get a taxi. Can we claim the cost of this fare from National Express?
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Comments
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What does it say in here?All shall be well, and all shall be well, and all manner of things shall be well.
Pedant alert - it's could have not could of.0 -
If you have a Standard or Restricted fare, which are not refundable, you will not be able to claim the cost of the taxi from National Express.
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