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Showing trainpal railcard
Just a heads up.... I was asked to show my railcard on a service this week. I have a screenshot of it and have successfully shown this (and had it QR scanned) on numerous occasions. This time the inspector wanted to see the original with the hologram flickering, I was on a countryside service with weak 4g and I was…
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Will TrainPal charge me if I change my ticket time?
Booked a return journey with TrainPal. I wish to alter the time of the outward journey which is slightly dearer and the site says I may incur an admin fee. Current total return journey is £5. If I were to change the outward time I’d pay £3.90 for the outward change minus the cost I already paid for the outward journey plus…
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Trainline train Not_provided
Hi I’ve booked a train journey next Wednesday from Vienna to Prague , I’ve received my ticket in a pdf and all seems ok , But in the my bookings part of the Trainline app it has the itinerary and says under the Vienna departure time , train NOT_PROVIDED, That’s how it was written, Does anyone know what that means and in…
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The fairly complete guide to saving money on transport within London
Ticketing In general you should use a contactless pay-as-you-go
payment card (debit, credit, or Google/Apple pay), which is modern and doesn’t
require topping up, a payment to TFL, etc. However, for railcard holders only
you may be required to buy an Oyster card. For certain situations you should
buy tickets. Weekly,…
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Warning: Avoid applying for Mature Student (16-25) railcard online - do it at a station instead
It is a terrible process and is much worse than doing it offline, although this may depend to an extent university. Experience 1: take printed form to admin staff at university, wait five minutes, go to train station with form and passport photo, get handed railcard which can be used immediately Experience 2: King's…
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London transport - Contactless V Oyster??
A colleague recently mentioned that using a Contactless card for PAYG journeys is cheaper than using Oyster for PAYG. I can't find anything to confirm or refute this. Does anyone know, and can point me in the right direction for information? I currently use Oyster as I don't like the idea of having my debit card out at…
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Child train penalty
My child (14 year old) gets the train to school on Northern rail. The station she gets the train from doesn't accept cash so they have to get a promise to pay and pay at the other end. She got the train a couple of weeks ago and lost her promise to pay. She attempted to pay with cash for her ticket at the other end but the…
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Electric Bike Insurance
My son bought an electric bike as he doesn't drive and works 7 or 8 miles away from his home. He took out a specific electric bike insurance. A couple of weeks ago an opportunist thief stole the bike from within his conservatory, the insurance company are refusing to pay up as there was no forced or violent entry. The…
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Senior Railcard - Anytime travel - Big Con!
One advantage of being marginally older more mature, is getting a Senior Railcard to get 1/3 off train fares including peak times, and I quote from the Trainline website: When can I use a Railcard? Again, this depends on the type of Railcard you have. Generally, all Railcards can be used for discounted train fares during…
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Alternatives to Trainline and Complete savings
Hi all, Presently I am booking two journeys a week on Trainline for work. Like many I got the complete savings 'prod' and did give it a second thought as I was booking regularly. So far I have said no. As I am booking regularly is there something I should be doing? Checked Quidco and Top Cashback. Both paying 0.5% so guess…
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Train Season Ticket - Another 'Any Permitted Route' query (shorter journey)
Hi, Apologies that the 'Permitted Route' question has been on here a few times but I can't see this specific query.I need to travel to London Waterloo on a weekly basis and therfore want a season or flexi ticket.My local station (Chandlers Ford) changes at Southampton Airport Parkway.I will mostly travel from the latter…
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Bus price cap in England [now extended to Dec 2024]
Hi, Does anyone know of an update on the bus fare price cap for the first three months of next year? I can't find anything online since the announcement in September. My local operator is Arriva and I can't see anything on their website about whether they're taking part in the scheme. Thanks
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How are cycle to work scheme payments calculated
Hi, I have a job which is paid through PAYE but is a zero hours contract. I typically earn variable amounts each month. I would like to take advantage of the cycle to work scheme offered by my employer but I'm not sure how the monthly payments are calculated in order to figure out the expected savings. How are the payments…
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Cashback on national rail tickets
I dont have a rail card but sometimes travel by train on various different train companies ie no specific one . Most commonly i use scotrail, south eastern trains, avanti, LNER , SW railway, southern trainsIs there a way i can get some cashback on train tickets i buy online. I have previously used the quidco website but…
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Which company do I claim my delay repay from?
I took a train last week, my ticket had a change in the middle where I had to get off and walk to the other station round the corner to get my second train. I do this fairly regularly. The first train was about 20 minutes late meaning I missed my connection. Trains on the second leg of my route were cancelled for the…
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Money Moral Dilemma: My son's friend borrowed his bike and it got stolen - should his parents pay?
This week's MoneySaver who wants advice asks... My son cycled to a friend's house and left his bike there - his friend agreed to store it so my son could collect it a few days later. In the meantime, his friend borrowed it to pop into town, left it unlocked outside a shop for five minutes and it was stolen. The bike cost…
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Crosscountry Delay Repay - BACS
Hi all, Has anyone got a Delay Repay reimbursement from CrossCountry via BACS? It says up to 10 working days and got approved on the Friday. I'm currently 5 clear business days in, 8 days in total. Is there any pattern to their payment runs, eg they all go out on a certain day? What's the average time people are waiting…
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Train fine.. help 🙏
Afternoon, I commute regularly for work via the lovely train operator Northern and Transpenine express.. (aside from their company called constantly delays and cancellations. ) Today I've been issued with a £112 fine. I've booked a train ticket via train line for a return, I let Trainline work it's magic and thought it has…
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GWR aren't taking my complaints seriously - where next?
I've been to the rail ombudsman and got nowhere. In short - disabled and require passenger assistance. I always book in advance. They ask what help is needed - I need sighted guidance and a ramp. Some stations are unstaffed at certain times. I've been told when this happens I need to find staff on the train. I don't get a…
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Can I claim for extra costs incurred due to train not running
We had booked tickets to Gatwick airport tomorrow, we were aware that the first part of the journey would be bus replacement. Today Southern have advised there they have no drivers for the buses and the journey won’t start until a station 30 miles away. we have no means of getting to that station. We now have to drive to…
