Senior Railcards

I have just booked a trip to York from Edinburgh with Trainline, however two passengers have senior cards but when I tried to add second one, the message said only one could be used.  Thoughts please, thanks 

Comments

  • JGB1955
    JGB1955 Posts: 3,807 Forumite
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    Try a different website, preferably one that doesn't charge a booking fee. I always use GWR.
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  • MSE_James
    MSE_James Posts: 1,616 Community Admin
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    Do both tickets indicate the discount has been applied? If so, no problem.  

    Different sites handle railcards in varying ways.
    Official MSE Forum Team member.
    Please report all problem posts to forumteam@moneysavingexpert.com
  • Mark_d
    Mark_d Posts: 2,213 Forumite
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    Some websites only allow one railcard to be used - and it is assumed the same railcard applies to all passengers.  I always check that the expected discount has been applied to the ticket cost.
    I tend to buy tickets on trainsplit.com (where you save through split-ticketting) or on the Uber app (where you get 10% back in Uber credit).
  • swingaloo
    swingaloo Posts: 3,378 Forumite
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    JGB1955 said:
    Try a different website, preferably one that doesn't charge a booking fee. I always use GWR.
    I just tried GWR for tickets and it quoted £288 for my trip, the same tickets through Trainline are £111.
  • Emmia
    Emmia Posts: 5,173 Forumite
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    edited 26 April 2024 at 5:52PM
    swingaloo said:
    JGB1955 said:
    Try a different website, preferably one that doesn't charge a booking fee. I always use GWR.
    I just tried GWR for tickets and it quoted £288 for my trip, the same tickets through Trainline are £111.
    Are they exactly the same tickets? Route, ticket type, booked train? Date, time?

    On the GWR App I can find a ticket for £110.90 from Edinburgh to York, with 2 Senior Railcard holders

    Leaving Edinburgh at 09:30 arriving York 11:54

    Returning the following day

    Leaving York at 09:35 arriving Edinburgh 12:14



  • daveyjp
    daveyjp Posts: 13,384 Forumite
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    swingaloo said:
    JGB1955 said:
    Try a different website, preferably one that doesn't charge a booking fee. I always use GWR.
    I just tried GWR for tickets and it quoted £288 for my trip, the same tickets through Trainline are £111.
    They won't be the same tickets. Check the ticket type.

    I generally book through the website of the train operator I'll be using, never Trainline.
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