Train strike AUGUST 13 - stranded in Brum ?
in Public transport & cycling
12 replies 556 views
ASLEF have called a strike for train drivers on August 13.
A while back i bought an advance return ( on LNER.COM ) for Totnes - Brum New St ( AUG 12 ) and Brum New St - Totnes ( AUG 13 )
Obviously i will be able to get up to Brum ok on 12th, but at this stage i dont think there are any details on which services will be impacted and what percentage of trains will be running if any ?
I'm thinking to try to get refund and replan my journey, probably drive instead. But on LNER site it looks like they dont refund for Advance Tickets - you have to take an e-voucher instead....
Advice appreciated, thanks.
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“ While we cannot refund taxi or hotel bills, if you decide to travel during a strike period and your chosen train is affected, you may be able to use your ticket on another train company or by an alternative route. Where disruption prevents you from completing your journey for which your Ticket is valid and is being used, any train company will, where it reasonably can, provide you with alternative means of travel to your destination, or if necessary, provide overnight accommodation for you.”
Are you really saying that in that situation receiving a full refund and also travelling is fraud?
I take your point, and if you say that Delay Replay covers this circumstance then I'll believe you as I've only used it for short delays, but if it does cover it then everybody with a ticket for travel on the 13th will be able to travel for free on another day. Rather than what you describe I would expect either a full refund to be offered or travel on another day, but not both.