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Train strike AUGUST 13 - stranded in Brum ?

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  • deejaybee
    deejaybee Posts: 925 Forumite
    Part of the Furniture 500 Posts Name Dropper
    I mistakenly put in for Delay Repay via LNER.com( who i booked the tkts with ) , but they have kindly passed the case details etc on to Cross Country, so its put me back a couple of weeks or so in the queue, but hopefully it gets sorted eventually.
  • deejaybee
    deejaybee Posts: 925 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Nothing refunded yet / no further updates from Cross Country... emailed them for any news.

    How long should i give them ?  and is next step ombudsman etc ?  I appreciate they are probably snowed under..
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