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Train Cancellation
Hi, our Transpennine train was cancelled, we were told by a station advisor that we could use the Avanti train but would have to wait an hour, I've tried to get a refund for the delay, but it has been unsuccessful as they have stated there wasn't a train at that time even though we've got etickets with the time??? Not sure…
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Train cancelled options
I found out by Twitter my train is cancelled. the options from the train company are to travel on a specific train (with another train company) which leaves EARLIER than my train was due to depart or to travel tomorrow. I need to get to destination today and am worried I won’t get to the departing station in time. what…
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Railcard won’t refund
Hi all, I bought a 26-30 railcard as I started taking the train to work in the morning, but the staff on the train told me there is a minimum spend of £12.99 before 10am. I immediately contacted railcard to ask them to cancel (not within 24 hours though!) and they won’t refund. Do I have any rights?
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London station to Brighton - cheapest train ticket
I want a single train ticket to go from a London station to Brighton tomorrow. Cheapest single ticket with a Railcard is £21.45. Day return from London to Brighton is £21.50 BUT if I get a day return from Brighton to London it's £12.50! Is there anything to stop me buying the cheaper return but just use the London to…
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GWR Advance ticket Rises £££
Hi, so I travel once a week from Swindon to London by train, to keep the cost down I book 12 weeks in advance and off peak, the last ticket I purchased was for the 23rd May at £33.40 return. Looking today to book for the 6th June and I am utterly shocked to see the same journey is now going to cost me £68.30. I know that…
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Incident/accident on a bus -TFL - victim hospitalised
Hi All, I am posting on behalf of a friend. His partner got injured on a bus whilst traveling to work on 04/04 around midday. She's been in a hospital since 6/04 with a probable concussion and awaiting MRI results. The bus driver had to press the brake harshly due to a vehicle in front making a harsh turn as a result she…
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Metropolitan Line - reduced service from April 11th 2022 until further notice
As they will run an almost weekend service, will they be charging weekend rates not weekday rates?
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Ipswich to London train tickets
A friend of mine had 2 (advance single) round trip tickets from Ipswich to London. Onward. Advance : Departure : 8 apr 22. 8:44 dep from Ipswich - Greater Anglia Return Journey : 9-apr-22. Dep: London Liverpool Street - 22:30 Greater Anglia Arrival Ipswich 23:38. Unfortunately, he had to leave to another country so this…
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Should I buy train tickets in advance?
Hi Im planning on travelling from Exeter to Beaconsfield on 29th April (friday) and coming back 1 May (sunday). What the most economical way of doing this? Should I book in advance? Should I travel off-peak? (when is off-peak?). Look like Ill need to go form Exeter to Bakeloo, then Chiltern Line to Beaconsifeld. Do I have…
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Child Proof of Age / ID for train travel
Hi everyone. My 12yo daughter is going to start taking the train but as she is tall for her age, I expect that sooner or later she will be challenged over using a child ticket. What do other people use for proof of age? She will be using Northern Rail services, but I couldn't find any guidance on their website and thhey…
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Understanding using 16-25 railcard use before 10am
My daughter has just got a job that means commuting. She needs to start before 10am. I understand that she can use her 16-25 railcard before 10am so long as the fare costs a minimum of £12. Looking on-line single fares came up for the outward leg of the journey below £12 f using the 16-25 railcard but the fare is only…
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C2W 12 months or 48 months
I'm considering buying an electric bike which is £4k and the C2W scheme allows me to pay monthly repayments over 12 months up to 48 months. Since my total "saving" from tax and NI relief is the same whichever period I choose my initial thought was why not just go for the 48 months of much lower monthly repayments. But is…
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Posting luggage within UK
Hi, I'm away working for a month (from Scotland to England). I travelled by train and I don't want to attempt the return journey with all that luggage! Can anyone recommend a good company for posting luggage within the UK?
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Paper Roll Tickets not valid at Euston
I was stopped exiting the Underground on my final exit of a journey yesterday by Euston Underground staff. Their reason was '' We do not accept Paper Roll Tickets sold by on train staff'' The ticket was valid to use the undergound through London as I'd asked the conductor to sell my one that would. Every barrier that had…
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Seat Reservation - No specific seat(s) reserved What's that mean?
I've just picked up my tickets for a journey on Monday morning. I have my outbound ticket; a seat reservation on the first leg (all OK) and a seat reservation coupon for the second leg which says "Coach * No specific seat(s) reserved". I know this is a service that doesn't usually offer reservations anyway so what's the…
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Advanced Tickets
I’ve been trying to find cheap advanced tickets for a return journey Skipton to Newcastle. Having tried numerous dates over the next three months there don’t seem to be any significant reductions. The best I seem to find are about £40 compared to normal prices about £50. Have advanced tickets been hiked up so they really…
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Trains, The Meaning of "Break of Journey Allowed"
let's say I purchased a return ticket from Reading to Bristol and the terms state break of journey allowed, does this mean once I have been to Bristol, I can also stop at Bath, have a look around the city then get back on the train to Reading?
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Season ticket refund - can't work out if these calculations are correct? Help appreciated
Hello, Would be very grateful if anyone can please help shed some light on the calculations below. I've been trying to get to the bottom of this since 2020! It got lost in the Trainline's systems during the mass of season ticket cancellations at the start of the pandemic. The calculations don't look quite right to me, but…
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Refusal of Taxi fare due to cancelled trains
During the storms a few weeks ago, I was travelling from Hednesford to Bham, train was stopped and we sat there for 30 minutes, driver told us to get buses of which non existed, I returned to find no train and had to get an uber at 8 oclock at night, 2 weeks into my surgery recovery for a hernia. I live in Bournville, with…
