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Escape freaks/you travel
Just after a bit advice, long story but will try keep short I had booked a package holiday all inclusive, water park and beach front with escape freaks, who then used you travel to book holiday, which was then cancelled, escape freaks were sending me alternatives they were nothing like what I had booked also there were…
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Service charge at hotel booked as package
Hi, we booked a holiday to Aruba through Tui. After contacting the hotel with some queries, they tell us that we have only part paid our accommodation and they will be charging us a 16% service charge on arrival which amounts to over $300. The description of the hotel on Tui website did not indicate in anyway that there…
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Lost passport headache
I fly next month but I’ve lost my passport I filled the form out yesterday and got a phone call then they told me it’s been sent to another department and I need to wait until they call me but they said there’s no timeframe I’ve told them I fly next month and I need a new passport asap I can’t get a new one until I get the…
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Passports renewal
Was going to post old passports and notice two different passports addresses one in Hemel Hampstead and other one in Corby. Do I need to send them separately as the addresses are different pl? Thanks
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Lead booker on the holiday but have been removed
I was the lead booker for a holiday for myself and 5 other friends. Since booking we have fallen out and the other members of the group have logged in and changed my details on the account to those of a new passenger. I havent had any money back from what i put into the holiday and it seems there is no intention of sending…
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Repatriation costs after accident within UK
This my first time on the forum. We live in England and have had friends staying with us from Northern Ireland. They had EasyJet flights booked to fly back to Belfast last Saturday. But on Saturday morning, she fell in our shower and broke her hip and is now in hospital near us after surgery, and recovery is very slow. Her…
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LASTMINUTE.COM CLAIM
Has anyone on this site ever successfully taken Lastminute.com to Court? If so did you use the 18 Farringdon Road London address? I need to issue a Claim as they promised a refund and have not issued one nor responded to any communication since the offer even the Letter Before Action.
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Travel Insurance for elderly-an easier option?
Hi All, I am looking for travel insurance for my mum for a week holiday in Turkey. She is 78 and has a few issues like hypertension etc but it seems if you are waiting for any test results (investigation) the prices skyrocket. I wanted to know if anyone had any tips or ideas, alternatives, is there any way just to have a…
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Moved: Premium Bonds or ISA?
This discussion has been moved.
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Best hotel rewards scheme now Hotels.com has closed free nights
I’ve been using the Hotels.com reward scheme for years and found it great. The new scheme is nowhere near as good in my opinion. My nights have been converted for less value and the new reward values for hotel bookings are very low. Anyone found any good alternatives? Not a fan of Hilton or Marriott. Really liked the…
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Geneva airport Swiss / French sector car hire question
Morning all, going skiing to France as I have for the last couple of years and am currently pricing up car hire for the week. The last 3 years I have hired the car in the Swiss sector for ease of use, as, compared to the one time roughly 7 years ago when I hired in the French sector it was a lot of fuss. Mainly: additional…
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Travel Insurance, landing in different country to destination
I have a weeks golf holiday in Spain, but I fly to portugal and transfer into spain, for the travel insurance it asks country, what do I do as I want to ensure my golf clubs are insured on the plane?
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Anniversary trip - destination ideas
Hi all, I will also use tripadvisor but was hoping to get a more general view at this point. For a notable wedding anniversary in a couple of years time, my Hubby has suggested we do something special and look for a holiday in the Indian ocean. We would be travelling early July. We are happy to combine destinations, my…
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Is there any hope of getting some of my money back?
We booked a day trip through a Turkish Tour operator. In the leaflet, it said admission was included, and the agent didn't say anything to the contrary when we booked. On the coach going to the destination, the guide tells us that it is quicker to buy the admission tickets through him, rather than queue up. Everyone on the…
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Should I ask for more compensation
Hi. After my young daughter was blue lighted to A&E whilst on holiday abroad (because the restaurant incorrectly labelled a cake as being peanut safe despite knowing it wasnt), the well known package holiday provider initially offered us a £400 voucher after I complained. They have since upped this to £600 cash. My…
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TUI Holiday Cancellation - Does this make sense?
Is this right?We (family of 4) are due to go on holiday with my mum and older brother. We dont normally do package holidays but with my Mum being elderly and my borther autisic we went all exclusive with TUI. Sadly my brother has been in hospial and they are advising he doesnt fly. We have put support in for him and…
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Spending Abroad
Hi Need some advice, we go abroad for a month in the winter as I cannot stand the cold (disabled). Our port of call is Lanzarote (home from home, been that many times know it like the back of my hand) I normally use a multicurrency travel card that I top up whenever I need to, the recent one being Fairfx, which was very…
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Birmingham airport - car/parking or train? Getting in a muddle!
I have not been on a flight for many, many years and am getting myself in a bit of a muddle with logistics! I am flying from Birmingham with my son at 6am next week, so I presume I need to be there by 4am, and being 2.5 hours away I decided to book a hotel the night before. The parking looked horrendous prices at first…
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Travelodeal
I have found a deal with Travelodeal, (advertised by Travelzoo who I use) but online people say don't touch them. They have shared credit card details and taken money from a current account apparently, amongst other things. I've tried to put the same deal together myself, but cannot come anywhere near it at all! I won't…
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90 DAY RULE IN FRANCE
I am thinking of getting a holiday place in France but struggling to get my head around the 90 day rule?? Is it one lot of 90 days for the whole year?? Hope someone can help explain plainly, thank you :)
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